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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Quick and easy and saved me $300 off my rent plus my dog helps me stay out of trouble
Very quick process just had to answer a couple questions and I had my documents with in a couple days.
Hello Brennan,
Your kind words mean a lot to us! We’re so glad we could help. Wishing you a wonderful day ahead!
Thanks for evaluating my emotional needs and the easy process to apply for my emotional support pet, Leeloo. I'm going thru very difficult times and Leeloo is providing me the love and support I need to cope with these difficult situations and time.
Thank You So much!
Jose Armando Santiago
Hello Jose Armando,
Thank you for your positive feedback! It’s always a pleasure to hear from happy customers. Have a great day!
Hi Anna,
We’re thrilled to know you had a good experience! Thanks so much for your feedback, and have a fantastic day!
Quick responses, prompt delivery of my documents. Great experience🤩🤩🤩🤩🤩
Hello Rashida,
Your feedback brightened our day! Thank you for choosing us, and hope your day is just as great!
I am very grateful for helping me, now I can say that I can take my Butterfly wherever I want, it was very fast, thank you very much
Hello Judith,
Thank you for your kind words! It’s fantastic to hear you’re happy with our service. Have an amazing day!
Very easy process and very helpful! After being diagnosed with anxiety that was affecting my life everyday it's nice to know that I can have my ESA with me to more places.
Hi Martin,
We’re so grateful for your feedback! It’s wonderful to hear you’re satisfied. Have an amazing day ahead!
I am very grateful for this support, it is a blessing for us!I am infinitely grateful for the process and the help, and I hope that ESA will also be of great help to other people who need their emotional support pets🙏🏻
The renewal process with quick and simple. I needed to make an adjustment regarding my pets updated weight and the process and it was prompt.
Hi Ciara,
Thank you for the kind words! We’re thrilled to know you had a positive experience. Hope you have a wonderful day!
Fast and Easy - it doesn't get better than that. Thank you Support Pets.
Hi Christina,
Your positive review really means a lot to us! Thanks for choosing us, and enjoy the rest of your day!
Everything went smoothly and I had my paperwork by the next business day!
Hello Emily,
We’re happy to know everything worked out for you! Thanks for the feedback, and have a fantastic day ahead!
Quick and easy to use website. Glad I was able to obtain ESA Certification for my fur baby. It will make it so much easier to take him places with me without being told he's not allowed.
Hello Catherine,
We’re so grateful for your positive feedback! Thank you for sharing, and have a great day ahead!
It was great. Everyone was helpful and prompt with their timing and paperwork.
Hi Kollequa,
We really appreciate your review! It’s always a pleasure to hear we’ve met expectations. Wishing you a great day!
It was alright. I need my money back since the letter wont work
Hello Daniela,
We’re sorry to hear that the letter didn’t work out for your needs. To request a refund, please reach out to our support team, we have sent you a private message including details.
We want to make sure you're taken care of and get the help you need. Thank you for your understanding!
Very professional quick, reliable and dependable. This was my renewal for another year
Hi Lois,
Thank you so much for your positive feedback! We’re delighted to hear you had a good experience. Have a fantastic day!
I highly recommend them! They save you money and they care about your pets personally and they're very prompt and sending your papers to you also.
Hi there,
Thank you for your positive review! We’re glad to know everything went well. Hope you have a fantastic day!
My experience with support pets have been very helpful
Thank You
Hello Gayla,
Thank you so much! We’re happy to hear everything went well. Wishing you a fantastic day ahead!
We, my husband and my cats, Faust and Lucifer are very happy to have the document, thanks
Hello Marine,
We really appreciate your feedback! It’s wonderful to know you’re satisfied with our service. Have a great day!
Quick and efficient and easy to use platform. Would recommend
Hello Chloe,
Your kind words mean a lot to us! We’re so glad we could help. Hope you have an amazing day!
The reset password is not good. It give you hard time in order to get your documents.
Hello Martin,
We’re really sorry to hear you're having trouble with the reset password process and accessing your documents. We'll send you a private message shortly with detailed instructions to help resolve this issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tenisha,
We’re so glad to hear you’re satisfied with our service! Thanks for sharing, and hope you have a fantastic day!