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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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This is my second year as my dog being an ESA. I have been able to rent from places without worry of paying a pet fee or if they have a pet free policy. My dog helps my mental health and has saved me in a lot of ways and I have you guys to thank for me being able to bring her with me.
Easy to understand and get quickly. The questionnaire was easy to understand and follow
Hello Jenene,
Our pleasure! We’re happy to know that our service has met your expectations, and we look forward to assisting you again.
I was very satisfied with using Support Pets to register my two cats as ESAs. The process was very simple and I got all of my materials approved quickly.
Hi Laren,
Our pleasure! It’s always rewarding to hear that our efforts have helped make things easier for you.
Always great service, turn around time it's amazing!
Glad that decided to renew my Gods ESA
Hi Ashley,
Our pleasure! Your feedback keeps us motivated to refine and improve the service we offer.
Process was quick and seamless. Pricing was reasonable for what I received for my son.
Hello Marquisha,
Our pleasure! We take pride in providing quality support, and we’re pleased to know it has been helpful to you.
I needed an ESA letter almost immediately, and I got one very quickly through this service and very grateful for it.
Hello Alana,
Our pleasure! Knowing that we’ve played a part in your positive experience is truly meaningful to us.
Went very quickly I'm satisfied with the experience thank you
Hello Alicia,
Our pleasure! We’re grateful for the opportunity to assist and will continue providing service that meets your needs.
I am very happy with how quick this went through. Thank you! I'm excited.
Hi Lindsay,
Our pleasure! Your comments encourage us to keep delivering a smooth and efficient experience.
Also paid for her tag and gears for $87 but l have not received them yet
Doesn't take much time at all for applying, fair asked questions and not as long.
Hello Josh,
Our pleasure! It’s always great to hear that our service has been valuable, and we’ll keep striving to maintain that standard.
Legit. Recommended by my doctor. That us how i found this site.
Support Pets makes it easy and are very thorough in supporting your pet
Hello Julia,
Our pleasure! We’re here to ensure you receive the best support possible, and we appreciate your feedback.
Very easy to recert my 2 service dogs. Thank you, I suffer from PTSD, And many other medical issues. I'm a retired and disabled Firefighter/EMT. My service dogs are part of my everyday life
Hi Andrew,
Our pleasure! Your trust in us keeps us committed to providing service that adds real value.
Very easy process, glad I can have my dog most places. I'm living hotel to hotel right now and because of you I can have him with me and not the ungodly charges.
It was a nice and simple process, it also didn't take long to get approved. Very satisfied.
I had a little trouble I had one of dogs that's passed, I for got to let them know about. But the customer support team was right there to pull me out. Because I gave the wrong email. It did say I would get vest her cards and another item if I spent so much on this up grade. I did it. Then it told me to go to this other page to watch a vedio I did, then it said buy vest, I was like no I have it. Long story short it wouldn't let go to get my documents unless I paid. I already spent to much money, I am on limited income. So customer services sent it to me. I was stressing out I was on the end of my rope, I'm already in dept because what I bought for my dog, but she deserves to be noticed. And she came to me loven on me, I calmed down and customer services fixed it. Great job.
They worked so fast and ensured I could bring my puppies homes without a problem, great company to work with!
Hello Indya,
Our pleasure! We’re always working to improve, and knowing that our service has met your needs means a lot.
My experience with Support Pets was great. I would highly recommend Support Pets.
Our pleasure! Your feedback helps us grow, and we’re always happy to know we’ve made a difference.
I love my experience. It was sailer fast, informative & that placed my mind at ease. I'm excited for Ziggy& I. Thank you so much🏾
Hi Staci,
Our pleasure! We’re happy to know that our service has met your expectations, and we appreciate your support.
It was good and fast. Like the card I got now I need a best for my dog
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Hannah,
Our pleasure! Your satisfaction is what keeps us focused on delivering a reliable and seamless experience.