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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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Follow instructions and easy to apply. Questions were answered when needed
I received all my documents very faster than expected, I move to another City in America so i needed my renew service dog faster,, I m very happy with my service dog I bring my small dog everywhere! Wonderful he have jacket service dog and ID Card, this help a lot..
Hi Martine,
We’re so glad to hear everything arrived quickly and that your pup is right there with you during your move—that bond is everything. 💙🐾
It’s wonderful that he’s helping you feel supported and secure wherever you go. Wishing you all the best in your new city!
Great service. Did not waste my time and received my paperwork very quickly
Hello Daren,
Thank you so much! 💙 We're thrilled to hear the process was smooth and quick for you. Your support animal is lucky to have someone who cares so much.
I had a good experience as always with support pets. Thanks so much
Hello Jennifer,
Thank you! We're so happy to hear you've had another great experience with us. 💙 We appreciate you—and give your furry friend some love from the Support Pets team!
All I had to do was fill out a form and got my docs very quickly!
Hello Valeria,
That’s awesome to hear—thank you for sharing! 💙 We’re so glad the process was quick and easy for you. Big thanks to your friend for the recommendation, and we’re here if you ever need us again!
The experience to get my dogs registered was fast and easy and I would recommend to others
Hello Rose,
Thank you for the kind words! 💙 We're so glad the process was fast and easy for you—and big thanks to your friend for the recommendation! Wishing you and your dogs all the best.
Very helpful very understanding and caring of your needs..
Hello Derek,
Thank you so much! We're truly honored to support you and so glad you felt cared for throughout the process. Your kind words mean everything to us. Wishing you and your support animal continued comfort and connection!
My experience has been great I would share will other people
Hello Saundra,
Thank you so much—we’re really touched by your kind words! 💙 We're so glad your experience was great, and we appreciate you being willing to share it with others. Wishing you and your support animal all the best!
Everything is taken care of for you. Just follow the step by step instructions.
Hello Pamela,
We’re so glad we could help make things easier for you! 💙 Thank you for trusting Support Pets—your kind words mean a lot. Wishing you and your furry companion comfort and happiness in your home!
It kept my cat with me and my dog with his sister when we moved into our new apartment
Hello Noah,
That’s so heartwarming to hear! We’re so glad we could help keep your furry family together during your move. Wishing you all the best in your new home—give your cat and pup some love from us!
Very satisfied with speed, and professionalism. Thank you
Hello Catrina,
Thank you so much! 💙 We're thrilled to hear you had a smooth and professional experience with us. We’re always here to help—and we’re glad the online process made things easy for you. Wishing you and your support animal the very best!
Thanks I loved it so much wow how cool is this being able to get help
We’re so happy to hear that—it truly means a lot! 💙 It’s amazing what a little support (and a furry friend!) can do. We’re honored to be part of your journey.
Thank you keeping my fur baby always by my side. He is my everything.
Hello Eliana,
That means the world to us—thank you for sharing. 💙 We're so glad we could help keep your fur baby by your side where they belong. Wishing you both comfort, love, and many happy moments together.
I truly didn't realize how simple it was! Very fast response to getting the letters I need!
Hello Carol,
That’s so wonderful to hear! 💙 We’re thrilled the process was simple and gave you peace of mind. Your kitties are lucky to have you—and we’re so glad we could help keep them right by your side.
My overall experience with support pets has been exactly what was advertised, everything I've signed up for I received in a timely manner.
Hello Alvin,
Thank you so much for sharing your experience! 💙 We're really glad we could help you during a tough situation and that everything went just as expected. Pets truly do bring comfort, stability, and joy—and we’re honored to have played a part in keeping your companion by your side.
Hello Erica,
Thank you! 💙 We’re so glad we could help quickly and make things easier for you. Wishing you and your support animal all the best!
Awesome experience! Very easy and fast. Would recommend to anyone.
Hello Robert,
Thank you so much for your thoughtful words! We're so glad we could help you navigate that tough situation and keep your companion by your side. Pets really do make life better—and we’re honored to have been part of your journey.
Hello Luis!
That means so much to us—thank you! We’re so happy we could help you and your furry ones. Knowing it made a difference truly warms our hearts. If you ever need anything else, we’re just a message away!
Best decision ever peace of mind I will never fill alone anymore or stress out.
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Hello Georgie,
We’re so glad to hear everything went smoothly and that your questions were answered along the way! 💙 Thank you for trusting us—big thanks to your son for the recommendation too. 🐾
Wishing you and your support animal all the best!