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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Quick, easy, life changing. Support Pets has changed the way a recovery process for trauma and grief can be managed and overcome!
There is no exact way to explain how i feel with the protection of ESA for my little furbaby only that we dont go through stops while we are on the start of our day.
Excellent comfort taking my furbaby where I go where I need him.
It was easy to fill out. The only thing is that I need to k ow if Bailey will be able to fly with this ESA. I haven't received a response. I am traveling and I need to know please and Thank you.
This experience was Very quick and easy and I was able to complete within minutes.
Hello Donisha!
We’re really glad to hear everything was quick and easy for you. Thank you for recommending us—it truly means a lot. If you ever need anything in the future, we’re here to help.
The process was super easy to go through. It's very user friendly and was within the timeframe I was quoted.
Hi Sarah!
Glad to hear everything went smoothly and matched the timeframe you were expecting. We’re happy the process was user-friendly for you. If you ever need anything else, we’re here to support you.
Very easy process but also very informative. I got everything very quickly as well.
Hello Gabrielle!
We’re so happy to hear the process was easy and informative for you. It means a lot that you chose us based on positive feedback from others. If you ever need anything else, we’re always here to help.
Hi Diane,
Our pleasure! Your trust motivates us to do even better going forward.
Support Pets has followed up with me every since I was initially approved a year ago and through this time as well and responsive to my emails about my questions and concerns. I hope this helps with Blossom & I being able to live under the same roof, unlike a year ago.
Hello Aneatra,
Our pleasure! We take pride in being a service you can always rely on.
I've been a customer of support pets for 3years and it is the most convenient process one can ask for. I suffer from anxiety and higher stress level and support pets have helped me to get the best outcome without having to jump through hoops.
Hello Chneidie,
Our pleasure! It’s wonderful to hear that we are part of your success story.
"I never imagined it could be so fast. I'm very happy with the service for both me and my pet. Everything was done in less than 48 hours, thank you very much."
Hi Rosa,
Our pleasure! We are so proud to know that our service delivered the best experience.
Super fast and easy experience very helpful. Thank you so much for helping me bring my babies home
Hello Lenee,
Our pleasure! We are driven to keep meeting your expectations and beyond.
Good experience I guess. A little too heavy on sales pitch for other stuff
Hello Russell,
Our pleasure! It’s an honor to be part of your continued journey.
Registering my pet as an ESA was super easy through Support Pets! All I had to do was fill out a quick questionnaire to see if my pet would qualify to be an ESA and I received approval within 24 hrs.
Hello Chellsy,
Our pleasure! We appreciate being able to serve you and be part of your success.
Fast and easy. If I had to do it again I would. Although if I was shown the price before hand I might have waited a week. I wasn't sure how much it was.
Hello Katrina,
Our pleasure! It’s always rewarding to hear that we’re making a positive impact.
Easy process didn't have to wait long for my approval and no problems at all
Hello Vanessa,
Our pleasure! We’re proud to assist you and contribute to your ongoing success.
I happy to say the process was easy. The letters from the doctor we're professional and didn't invade my privacy. Iam disabled and coping with the stress is made easier with my cat. Worth the money 10 times over. Thanks
Hi Sonia,
Our pleasure! It’s wonderful to see our commitment reflected in your experience.
I had a great experience, thank you for being so quick and efficient!
Hello Maria,
Our pleasure! We’re dedicated to maintaining a service you can continue to trust.
Very easy and satisfying experience. Happy so far. I do have a customer service request pending
Hi George,
Our pleasure! We’re glad to play a role in helping you achieve the best with your ESA.
You should get a response from our support briefly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Renee!
Thanks for your honest feedback. We’re glad the process felt easy overall, and we appreciate you sharing your thoughts. If you have any questions once you receive your documents or need any help, we’re here for you.