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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was quick and fast to receive ESA digital card.
Now, I don't have worry about my besty wherever I go
I feel so good knowing I can have my baby with me to calm my anxiety. As a disabled veteran this is a huge relief. They were fast, easy and responsive.
Hello Tawnya,
Thank you so much! We’re happy to know you had a great experience.
Good experience. Would recommend …………………………………………………….
Hi Stephanie,
We appreciate you! Your support helps us keep making a difference.
As someone who suffers from anxiety, the last thing I needed was more anxiety to have my dog certified as my emotional support animal. Support Pets made this easy and seamless! Thank you!
Hello Lindsee,
We’re so happy to know our service helped you — your words mean a lot.
Excelente atención todo es muy rápido una vez tuve un problema con un petscreening y ellos muy amablemente me ayudaron y resolvieron
Hola Maria,
Escuchar esto nos motiva a seguir — ¡gracias por tus amables palabras y las 5 estrellas!
I needed my documents quick and they were able to get back to me within 24hrs
Hello Abigail,
Your trust in us means everything. Thank you for the glowing review!
Lo Máximo estoy muy agradecida, con ustedes por la atención inmediata
Very easy start to finish helped me get into my home after a TRAGIC accident and the need to have my girl with me
Hello Lissa,
We’re honored to support your emotional health — thank you for the kind review!
I received prompt attention to my request in a very professional way
We were looking to register our pet, and here it was the best option in every way.
Hello Leonardo!
We’re so glad you had a positive experience with us! It’s great to hear that the support, price, and speed all met your expectations. Thanks for choosing us—we’re here anytime you need us!
I was relieved that I could get the support that I needed in such a timely manner. It did not break the bank was an added bonus.
Hi Charity!
We're so glad we could be there for you when you needed it most. It's great to hear the process was both helpful and affordable—that’s exactly what we aim for. Thank you for the recommendation!
Could not be more please with supportpets. Everything was smooth and easy. Had one question and they responded to my email withing 3 hours. Highly recommend!
Hello Ashley!
Thank you so much for the kind words! We're thrilled to hear everything went smoothly and that our team was able to help quickly. We’re always here if you need anything—thanks again for the recommendation!
It was easy and very helpful to understand what the steps were going to be
Hi Elizabeth!
We’re so glad to hear your first experience went smoothly and that the steps were easy to follow! Thanks for choosing us—we’re happy you found us through YouTube, and we’re here if you ever need anything else!
Good communication. Very thorough.
Highly recommend. Thank you for all your support.
It was fast. And easy would recommend.to everyone who needs their pet certified as a support animal.
Hello Blake!
So glad to hear the process was quick and simple for you! Thanks for the recommendation—it means a lot. We're here anytime you need support for you and your pet.
Easy. And pleasant to work with. Would advise others to use you
Excellent service and they helped me to have my pet in the apartment.
This has been a very positive experience, everything was clear
We renewed my mom's ESA documents, once again. We have been clients since 2022. My dad passed away unexpectedly late 2020, and my mom was SO DEPRESSED that it was hard to function. So, we decided to get her a puppy, and that is when I located Support Pets. EVERY transaction has been fantastic and easy. We all highly recommend them.
I'm surprised by the promptness, quick, friendly, supportive.
Hello Sidney!
We're so happy to hear everything went smoothly for you! Thanks for giving us a try and for sharing your experience. We're here anytime you need support!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nozomi,
It’s our mission to make mental health support more accessible — thank you for recognizing that.