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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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I'm returning this not worth the money. Very cheap. Has a16" super fine chain that will break first time worn diamond is not correct size. Overall very disappointed thanks alot it WAS MY ONLY GIFT SO I GOT NOTHING!
Great earrings! Lovely and beautiful. My daughter loves them. Very fast delivery.
Product received before the estimated delivery date. Just in time for Christmas as promised!
Nice so far nice so far what else can I say to get to 50 characters?
FAST and easy to navigate through the site, ordering was simple and the product received was stunning
Small and yellow diamonds
Don't like at all for the amount paid
Very impressed with the quality of this necklace. Beautiful clasp. I have arthritis and some clasps are too difficult to use. It's just the right length too.
I ordered during their "Black Friday" sale. Prices seemed too good to be true but I checked hundreds of reviews and the place seemed legit. I read the description on my items to be sure of what I was getting. One item was 1/4ct of "diamonds" in silver colored hoop earrings (not real silver) and the other one 1/4ct moissanite pendant with a "Real" silver chain. I read over and over, the descriptions never said zircon o any other colorless stone. They read diamonds and moissanite so I went through with the purchase. Today I got my pieces… first the earrings I got were the wrong ones. They were plastic covered in a silver layer of paint with ZERO stones of any kind. Where the stones would go there's also painted plastic circles. It was literally painted plastic. The necklace wasn't any better, you can find a better quality one at Claire's at the mall. The chain is not real silver, the clasp was plastic and bent and the moissanite in the pendant is mounted in the flimsiest metal base, the kind that gets stuck everywhere! TERRIBLE! When I contacted customer service I was told I had to PAY to return them. So I kept the chain and they refunded the plastic earrings. Also the chain size is for like a toddler. Oh, and when I asked the customer service agent if this jewelry was from China she had the audacity to ask me if I knew I was buying "fashion jewelry"!?! Well, I know I'm
Not buying high end pieces but if the description calls it diamonds and moissanite then that's what I am expecting to get. RUN AWAY!
Easy Easy Easy the process was Easy the service was great. I will definitely be ordering from this company in the future. Not to mention that the product that I ordered was beautiful.
Great value great quick delivery. They always provide fantastic pricing and great last minute gifts.
I received my earrings in 2 days, and they were very nice. However I when I placed my order they claimed they were 1 carat diamond earrings for $180...I received a "nearly half carat" diamond set. They were a nice set, and I guess for the price they are worth it...would have felt better receiving the 1 carat pair.
Easy to use web site, great prices and good follow up.
Ring band came scratched. Diamonds are cloudy and have little sparkle. Very disappointed and order from Super Jeweler again.
This is the second purchase I have made with super jeweler
And both times the merchandise was delivered quickly and exactly what it looked like on the website. The prices are amazing. Will definitely by for myself and others again. Highly recommend!
The experience was very quick, I loved having a discount code, and there were representatives in chat, ready to help. Thanks!
I ordered three pairs of earrings for my daughter for Christmas. I received my order today and one of the three boxes was completely empty! Needless to say I was disappointed and contacted someone immediately. I had to submit pictures of what was received and also the packaging slip. Now I am waiting for someone to reship the earrings I paid for and didn't get.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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