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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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Great good customer experience and stand up company.
It takes much time going through checking out diamond size color etc. Then you're not certain you have picked the correct size. Lots of guess work. Not real happy about that. Then once you have made a selection you're still not sure you have made the right decision.
Great price, great quality, easy process, could not have asked for a better experience.
Easy to order and products are good. I will be purchasing from them again.
Fast and easy to find what I wanted and order it...arrived quickly and as expected.
The ring I got did not look like the item on the website the stone was not the same color at all. Then the band was so so thing it can easy bend. The certificate cards the items come with are so fake looking the wording was woreout looking an kinda blurry. If you ask me the paperwork is garbage. The earrings I got were small like I wanted an look pretty but I don't like how the post don't have a screw part cause these can easily fall out an not secure only cheap earrings come this way
Super fast shipping and great packaging! Would definitely recommend. Great value!
This is a beautiful ring; I am grateful to have found this site. I will definitely be sharing your website with all my friends. It is absolutely perfect for me.
I recommend creating an account so you can check the progress. I did, and I felt comfortable that things were in motion, even though it took a little bit of time. I was very happily surprised when I opened the box and it was so nice.
Arrived sooner than expected.
Stone is beautiful and is the color and shape I wanted.
I have left several messages to cancel a order, with no return call
Ordered earings for my wife's Christmas gift o. December 11th. They were to ship by the 16th. That came and went. They finally got them to FedEx on the 21st.My wife got her Christmas gift today the 28th of December. Messaging them was a waste of my time.
Superb customer service and quality of jewelry. I see will return.
Found similar to what i was looking for at an affordable price. Really fast shipping too!
I understand the weather
But I paid extra for overnight delivery by Christmas and received them two days later.
And if u follow the route they traveled you will understand why two days late
Thank you!
It arrived early and it was a beautiful ring, big, shiny, and very clear. I couldn't have asked for bitter. She is in love with her new ring.
Almost too much selection. If there is such a thing. I am always happy with my purchases from SJ. Their jewelry gets many compliments and my lady absolutely loves everything from them. Will buy again. 5 starts. Fast shipping too. Not this time. Two sets of diamond earrings and both are the wrong size. Hopefully they will correct this soon and I will update my ratings
Almost too much selection. If there is such a thing. I am always happy with my purchases from SJ. Their jewelry gets many compliments and my lady absolutely loves everything from them. Will buy again. 5 starts. Fast shipping too
Not happy. This earring can easily get stuck in a sweater. Cheap looking, not what they advertise. The color is off and the size of the diamond is off.
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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