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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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All my purchases are delivered fast and quality of jewelry are very good.
Was looking to replace lost birthstone ring and this one is exactly like the one I lost. Exactly what I was looking for!
Product arrived quickly but the black diamond has a scratch/line across the center.
The 2ct diamond earrings were a homerun.she absolutely loved them and was impressed by the gift box LED light that shines when the box opens.
I usually like the things that I buy from Super Jewelers. Every now and then I run into a problem with their website.
I was trying to order a ring, but it would not allow me to put in a size. Every day they would send me a reminder that I did not finish my order, and everyday I would try again. It still would not let me put in a size. So I guess I was not meant to get that ring. That's ok I didn't need to spend the money.
I was trying to order a ring, but it would not allow me to put in a size.
I was adding other items to my cart, but the prices were coming up with a higher price than what was listed when I added them. They would not change even if I put the code in again.
I would prefer when I continue shopping to go back to where I left off.
Your website is not easily maneuverable.
They created numerous unecessary delays and this Christmas gift wasn't even ready for New Year's. I was not alerted that a signature would be needed for such an inexpensive item. I won't consider using your company again untio FedEx goes out of business.
Great job, loved the 2 rings and 2 necklaces I bought!
You often raise an eyebrow when prices are so reasonable but after purchasing, now, four different pieces from this company, I can attest to the quality at an incredible price.
This was not my first SJ purchase and won't be the last. Their value is phenomenal and their communication throughout the process is top notch. If you have not signed up with your email, you should do so, because when they have a sale, they have genuine bargains like no other, and on quality merchandise. I am very pleased with all of the items I have purchased from them. They arrive exactly as described.
Loved the bracelet I ordered. Still waiting on a refund for two other bracelets though. Hopefully I'll get it soon.
The overall experience was great. Shipping was fast and quick
You never know what to expect when ordering online but when my ring arrived it was just as beautiful as the picture online. This was my first time ordering from this site and I am 100% satisfied with my purchase.
The transaction went very smoothly,and the shipping was unbelievably fast! My wife was very pleased with the ring. Thank you!
SuperJeweler kept me informed throughout the purchase, shipping, and delivery process!
Amazing products priced right. The process was easy and efficient with fast shipping
I ordered and received a ring and am very happy with it. I saw the earrings on sale and now ordered them.
I enjoyed my items that was received. Great durability and long lasting I hope. Thanks for my items!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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