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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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Florida
1 review
0 helpful votes
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Pinky ring
January 28, 2023

I was really surprised u went above what I thought

Date of experience: January 28, 2023
Kentucky
2 reviews
0 helpful votes
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Karen was very helpful
January 27, 2023

Everything was as described. Went off without a hitch.

Date of experience: January 27, 2023
Kentucky
2 reviews
0 helpful votes
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Karen was very helpful
January 27, 2023

Everything was as described. Went off without a hitch.

Date of experience: January 27, 2023
Ohio
1 review
0 helpful votes
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Received this order fast
January 27, 2023

I'm still awaiting my Christmas order this order came very quickly there was some kind of glitch in the December im disappointment that super jeweler has not shipped my order from December 6 or at least emailed me about it I had to dispute the charges on my credit card

Date of experience: January 27, 2023
Illinois
1 review
0 helpful votes
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Fantastic
January 27, 2023

Convenient, economical, quick shipping and very easy website.

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
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Gold Bracelet
January 27, 2023

Shipping was quick, and we love the bracelet we ordered.

Date of experience: January 27, 2023
New Mexico
1 review
0 helpful votes
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All Occasion
January 26, 2023

Perfect for those days you don't know which ones to wear,
Love them!

Date of experience: January 26, 2023
Indiana
2 reviews
0 helpful votes
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Perfect
January 25, 2023

It is a perfect little thoughtful gift that isn't to gaudy & is just the right fit. (Opinion)

Date of experience: January 25, 2023
Georgia
1 review
0 helpful votes
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CHEAP AND CHEAPLY MADE
February 24, 2023

Ordering was easy, but very disappointed in the product!

Date of experience: January 24, 2023
New York
1 review
0 helpful votes
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Absolutely beautiful!
January 25, 2023

I had high hopes, admittedly with some doubts but was pleasantly surprised. The ring was better than I anticipated! It is absolutely gorgeous and I love it! Plus the Box with the light is awesome.

Date of experience: January 24, 2023
Tennessee
1 review
0 helpful votes
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Nice
January 24, 2023

The product I received were not quite what I expected, but otherwise nice

Date of experience: January 24, 2023
Minnesota
1 review
0 helpful votes
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I really wasn't sure as to what I was to expect buying diamond earrings online with a budget, but SuperJeweler truly exceeded ALL my expectations with pricing, shipping time & even in the quality of product. Bought these diamond earrings for my mom, she loved them, they look very nice. I will be looking in a few months for a pair to go along with these, I will definitely be going back to SuperJeweler.com.

Date of experience: January 23, 2023
Oregon
2 reviews
0 helpful votes
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Delivered what they promised
January 24, 2023

The product was as advertised and, with the sale price, it was appropriate for the need.

Date of experience: January 23, 2023
Indiana
1 review
0 helpful votes
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Letter/name necklace
January 23, 2023

For a girl, the letters are spread too far apart……especially with 8 letters.

Date of experience: January 23, 2023
Missouri
1 review
0 helpful votes
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Super easy
January 23, 2023

Went to the site, picked what I wanted, added the code Done! Super easy and quick.

Date of experience: January 23, 2023
New Jersey
1 review
0 helpful votes
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Gift Box
January 21, 2023

The gift box with one stud removed makes the item look cheap. Invest in a box that has a single hole, not simply an earring removed.

Date of experience: January 21, 2023
Illinois
1 review
0 helpful votes
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Nicr
January 21, 2023

Love the cross. Did not receive the cleaning cloth.

Date of experience: January 20, 2023
Colorado
1 review
0 helpful votes
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Diamond studs
January 20, 2023

These are a perfect gift for granddaughters 1st set.

Date of experience: January 20, 2023
Australia
1 review
0 helpful votes
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For the price not bad
January 19, 2023

For the price not bad. I dont know what else to say

Date of experience: January 19, 2023
Washington
1 review
0 helpful votes
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Wonderful company
January 19, 2023

There was a problem with the ordering what I wanted, I called and the woman I talked to helped me out, she was awesome.

Date of experience: January 18, 2023