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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Total lies Never told about $140 chart to place an order that is ridiculous and I'm doing the cancel my credit card you people did not do what you said you were gonna do I will never do business what do you get
Very fast and efficient. Ordered and two days later had it. In time for mothers day
SoThe price point was perfect and I was able to select the metal I wanted, platinum. So convenient too, I can use my Amazon account
Very easy to order; I got all of my concerns addressed after placing my order…SO IMPORTANT! Customer service told me that they will get this item delivered by 5/18/23!
I have zero wiggle room in my delivery date… thank you again… you have helped to make this probably my very best anniversary…
Sincerely
Joe Spallino
AWESOME!
Outside of slow shipping and processing, the ring made it in before the date and it was very nice. I'll shop with again but would be much happier if the shipping/processing speed picked up.
My order came fairly quickly: in time for Mother's Day. Thank you.
Jewelry shopping, made easy.
I will definitely shop Super Jewelry
Again.
I found the site very simple to navigate and found exactly what I wanted. I received my order within a week and absolutely love my ring. It's simply beautiful.and good quality.
I was so thrilled about the quality of this ring. It is gorgeous. I will definitely order from this company again. The item is exactly as it was stated.
My first pair that I had in 14k white was stolen and replaced them with these to only find them gone as well. Both gifts to me from my husband that just passed away. So now, I'm buying these for myself, Happy Mothers day to me...You guys are great. Thank you for such a great price SJ
Im shaking so hard, my engagement ring was stolen and when i found this one, i cried! And the financing made it possible. I am so excited and scared at the same time! Thank you Superjewelers. I cant wait to see it!
Wanted small diamond stud earrings for my young granddaughter, They are very pretty. Think she will be very pleased!
Unfortunately I was disappointed by the "nearly" half carat sizing of these earrings. They look much smaller than the 1/2 carat total ones I currently own. These were going to be a graduation gift for my daughter but I am hesitant to do so now.
First time! Easy to shop and very happy with my ring!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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