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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Very pretty, big. Don't know if it's colorless cuz it looks like the diamond earrings I bought. The chain is very thin.
I couldn't pass up this beautiful ring at the price that it was on sale for. Though it's not time to pop the question, I'm positive that she's going to love this beautiful ring. You can't go wrong with a classic solitaire ring! The sparkle and shine are brilliant.
Looks great and she loves it. Definitely ordering another
Easy ordering. Loved the selection. Great communication
The engraving is very difficult to read otherwise this should be a durable necklace for my 4 year old granddaughter.
The 1 1/2 carat lab diamond ring appears just as graded. It's beautiful, lots of sparkle. The band is thin, but that is ok for the price. Packaged very nice with a little surprise when you open the box. Nice touch, Super Jeweler! Fast shipment! Thank you!
Just as described and really lovely. Just what I have been looking for and at a great price. Couldn't be happier
The jewelry arrived today and were much smaller than I expected, did not appear to be well made and flimsy. I plan to return them. Called customer service before the order and representative was very helpful.
I purchased a necklace on layaway and received it promptly after my last payment. The only problem I experienced was, I tried to pay my last payment on the necklace sooner than their due date and I could not figure out how to do that online so I just had to wait, other than that I had no problems at all! Super easy!
Earring post broke when I tried putting them in. First day. Very thin. Don't know if I want another pair
The earrings are exactly what I was looking for. I have yellow gold ones that I have had for almost 35 years and I have looked for white gold ones forever! Thank you so much. They are perfect! Just like the ones I have. I love them.
The chain I ordered arrived in a timely manner. I thought it was gonna be a bit thicker, otherwise it's fine!
Not having a good response to my problem, please send me some sort of response
THE RING HAS A SUBSTANTIAL FEEL AND LOOK TO IT. THE DIAMOND SPARKLES LIKE CRAZY! AND FITS NICELY! EXCELLENT PRICE...
I thought the overall experience was good, my issue was just buying on line and not being able to see or talk to anyone about the details.
It was super easy to shop here. I enjoyed the experience
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members