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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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This Men's personalized ID bracelet is the perfect gift for my best friend! Thank you!
Beautiful necklace! Looks much more expensive than it really is
Was very easy overall
Yes the ordering process was simple.
Super price. Wasn't too optimistic in what I would get but I was happy with my purchase. To be realistic, diamonds for earrings are not the best cut, clarity, and color, so my expectations were not high having returned several pairs from other stores. These are keepers. And again, the price can't be beat. Customer service and followup by them every step of the purchase and delivery, even after delivery, were second to none.
It is one of most meaningful, Wonderful creativity. I request and suggest for all to use this application
Would really like an explanation for the very small stones compared to my half carrat engagement ring
The diamond on the necklace did not look like the diamond shown in the image on your website, I was thinking I would receive the same/similar one with the similar quality/color, but it was not true!
The earring is a smooth ball. For some reason, I thought it would be flat on the part in contact with the earlobe.
I don't want to go through the hassle of trying to return it, so I'll keep it
Absolutely beautiful! They are the perfect gift for a daughter. She loves them, and they look amazing on her.
I ordered my wife a bridal set paid 400 something dollars for it turned her finger green with in 3 days. Do not order from these people it is a scam. Contacted customer support and I am getting the run around on the situation so I am very unhappy.
Unhappy with the quality of the diamond. Should have done more research. I would love to exchange it, to bad there is no way to do that. You should probably extend free returns for those wanting to exchange. I tried to chatting with one of your employees on the chat and they left me hanging. Overall not the greatest experience. I am very disappointed.
Just received my ring today, it's a little too loose.
Very beautiful stone and setting
Price was great, it was a couple of days behind the power curve, but no complaints from me or my wife. She's very happy.
I paid for 2 day express shipping and these came quicker than I thought they would. They are very sparkly and the right size.
Very helpful. Great experience. Definitely will order more soon
It's a duplicate but my daughter still loves it; will wear both at the same time.
The necklace ( mystic fire stone) is. On the petite side. Stone color is a rich color.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members