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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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57,511 reviews

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California
1 review
0 helpful votes
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Received the order
August 15, 2023

No problems with the order, received on time, have nothing to add at this time, nice ring

Date of experience: August 15, 2023
Georgia
1 review
0 helpful votes
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Earring post replacement backs
August 14, 2023

I received them promptly and they work as expected. They are not exactly the ones that came with the earrings as I hoped that they would be, because those were amazing and my earrings didn't droop. With these they screw on, I think the others were push on and screw off so I could tighten them more. These screw on so far and that's as far as they go. Which lets them droop a little but they show no signs of loosening up so far and they are a great product. I just wish I had paid a little more attention and got the ones that matched what came with the earrings that I also got from SuperJeweler.

Date of experience: August 14, 2023
Florida
1 review
0 helpful votes
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Beautiful diamond studs!
August 12, 2023

Fast shipping. Great price and good communication!

Date of experience: August 11, 2023
Texas
1 review
0 helpful votes
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Diamond ring
August 12, 2023

Received an excellent cut ring. My experience has been phenomenal.

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Date of experience: August 11, 2023
Colorado
1 review
0 helpful votes
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I was expecting more gold on it
September 11, 2023

Love the sparkle even though I'm afraid the gold won't hold the stone.

Date of experience: August 11, 2023
California
1 review
0 helpful votes
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Love the ring, exactly as described
August 10, 2023

The ring came as described, very happy with my purchase.

Date of experience: August 10, 2023
Canada
2 reviews
0 helpful votes
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Beautiful chains for a good price!
August 10, 2023

Good prices, excited to see if the jewelry quality is good!

Date of experience: August 10, 2023
New Jersey
1 review
0 helpful votes
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Excellent
August 7, 2023

Very happy with my purchase and quick delivery. I Love the light in the ring box!

Date of experience: August 7, 2023
Colorado
1 review
0 helpful votes
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Pearl earing
August 7, 2023

Nice, shipping fast.
I like color and size and quality.
Good clearance price.

Date of experience: August 7, 2023
Colorado
1 review
0 helpful votes
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Reasonable price and one thing I like this jeweler is that they have a very good selection and sale prices with real gold - not plated. I'm still going to browse and see if I can find more. I'm also interested in buying lever back earrings.

Date of experience: August 5, 2023
Texas
1 review
0 helpful votes
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No se
August 5, 2023

Good price I will see what arrives the Quality. No have time

Date of experience: August 5, 2023
New York
1 review
0 helpful votes
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Bracelet
August 4, 2023

Awesome bracelet
Just waiting on matching chain
The ordering process was easy the delivery was perfect.i would recommend to everyone!

Date of experience: August 4, 2023
Hawaii
1 review
0 helpful votes
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Diamond stud earrings
August 2, 2023

Precise search with low prices. I took advantage of paypal sponsor and got a few dollars off. They came in the mail in three days. Nice for under one hundred dollars.

Date of experience: August 2, 2023
Missouri
1 review
0 helpful votes
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Will be ordering from you again.
August 2, 2023

Not a bad experience at all, and got a heck of a deal.

Date of experience: August 1, 2023
Texas
1 review
0 helpful votes
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Buying ordering was very interesting.& easy. My item came a lot faster than expected

Date of experience: August 1, 2023
Tennessee
3 reviews
0 helpful votes
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Disappointed
July 31, 2023

I got the necklace and was very disappointed in the product. It was extremely small and really can't see any of the diamonds in it. Once on, you have to look closely to even see it on someone. I know, you get what you pay for and in this item, you sure do!

Date of experience: July 31, 2023
California
1 review
0 helpful votes
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For my Princess
July 28, 2023

Tomorrow is her birthday. Yes she opened it a day early. She absolutely loves it. It was beyond our expectations. Beautiful work and stones

Date of experience: July 28, 2023
Massachusetts
1 review
0 helpful votes
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Easiest purchase I have made.
July 28, 2023

This was an excellent decision to make my first purchase with SuperJeweler. This was a gift for a very special little girl. I found exactly what I was looking for and got it at the best price. I will definitely make SuperJeweler my go to spot for jewelry.

Date of experience: July 28, 2023
New York
1 review
0 helpful votes
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5 stars
July 26, 2023

Easy shopping and quick processing.very fast delivery. Thank you!

Date of experience: July 26, 2023
New York
1 review
0 helpful votes
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Pretty necklace
July 26, 2023

Very good. Just wish it had affordable matching earrings

Date of experience: July 26, 2023