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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Perfect necklace! Exactly what I wanted! It's as described, and beautiful
It was absolutely beautiful thank you so much! My mom is going to love it for Christmas
I went to lakewood to pick up the package. Wasn't sure what to expect with the earrings I bought. They are beautiful and my wife loves them. We are looking to replace my wife's wedding and engagement rings in the near future and will buying them from you.
I am very disappointed that I paid $20 to fedex to expedite shipping and they likely chose not to deliver because it was raining. I had to drive out to fedex in the rain to pick them up.
The piece looks great. Decent price and arrived in a timely fashion.
Thank you, thank you, thank you, thank you, very much
Simple to order on the website. Great deals save hundreds. Precision delivery with outstanding communication..
The necklace I bought is very cheap and don't buy this product!
This was a gift for a13 year old. It's pretty and delicate. I only wish the clasp was larger.
But beautiful as always, Superjewler is a real gem; pun intended! Always a sure bet for baubles.
So many choices and my money goes far!
I placed the order on 11/11. Tracking showed as "pending" starting on 11/15. I received the shipment on 11/25. The jewelry was a super great price, I guess that's why they're called Superjeweler!
I ordered on November 21st. I received on November 27th. I probably would have received earlier if not for the Thanksgiving holiday. I am pleased with the service and the necklace. I have purchased before but it has been a while. I will order again when something catches my eye.
Experience this far has been good. The ring looks great and fits really well. It arrived in a unique box that made a lovely presentation.
Great pieces to choose from and the descriptions and images are exactly what you receive. The ease of shopping with quick delivery is amazing. The prices are a very big plus.
I love my sparkling diamond earrings. I can't believe the terrific price I bought them for! I was so excited to get them so quickly. I received messages letting me know when they would be delivered. So professional. Beautiful packaging. Wonderful company!
I love the jewelry, and I love the prices. I am very happy with the website. It is easy to use, and the delivery service is very quick.
They had exactly what I was looking for. Ordering process was very easy & received the earrings fast. I wouldn't hesitate to buy from them again..
Had to drive 60 miles to pick up at a FedEx location
Fast delivery and beautiful diamond earrings. I love them and you cannot beat the price! So far my experience with Super Jewelers has been top notch. I will continue to be a long time customer.
First time customer and everything was great. The earrings are beautiful and your prices are affordable. I was able to use a discount after messaging your site and they were very helpful when placing my order. Delivery was fast! Overall this was a great experience and I will definitely continue to be a customer and will spread the word to others.
Called this morning to check on delivery.Found out it was due to arrive today and it did!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members