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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have arthritis and may be returning them for this reason! Can't get them screwed in!
Shipping was pretty quick with a nice presentation. I can't try it on yet because my piercing is new. It is very tiny at 1.5 mm. Kind of partial to nose rings but I'm going to try a stud to change it up now and then. It's my most expensive nose jewelry so far. Hard to believe the normal price is $99. For such a small piece. I did get it on sale at $42. Shipped plus tax. No complaints.
My granddaughter will love them! So cute for a young teen.
The experience buying was fabulous and the stone is as well but the band is nothing like the image I was referring to. It's so thin I'm afraid of it breaking extremely easy.
It's a very nice ring and sits comfortably. The workmanship is not the best. The sides don't match where the diamonds sit, more attention is needed to detail. The filigree work inside the ring shaft is smooth and quite pretty. For the money it's a nice a ring.
I would have thought, I would have received a Certificate of Authenticity. Stating How Many Carats of Diamond & what Gold Karat. Now I will need to take it to an independent Jewler to have it Verified.
I didn't think I could afford the thought of a diamond pendant for my wife. Super Jeweler made it ppossible. I'm so happy with the pendant and can't wait for Christmas to see her excitement. Thank you Super Jeweler
Item exactly as described, and it looks great. This was my first purchase, and I won't hesitate to make other purchases in the future. Great shipping and shopping experience!
I placed an order on 6 November and package arrived today. Last year it took weeks to get it and I was worried it would t make it by Christmas.
The ring looks fake which I should have figured for the price of the ring.
The earrings are very pretty. I put them in as soon as they arrived.
I had order 2 set of different eating for early Christmas gift, when speaking to chat person the shut me a screen which time of delivery. I placed my order erecting then to me be delivered by the 9th of November. When I looked up delivery it still showed in process so I messaged to get an answer the products were SOLD OUT. I questioned why there was no email no text NO NOTIFICATION about it. All I got in response was WELL YOU CAN CANCEL, DO YOU WANT TO CANCEL?
What kind of customer service is that? I don't about any of you but when there'sa delivery time then it should be delivered if not some kind of notification should be delivered.
THIS WAS MY FIRST AND MY LAST TU TRY ORDERING FROM THEM
A deal I couldn't refuse! I can't undo the clasp due to arthritis, but I got the 24" chain and it fits over my head, that's a BIG plus! I definitely recommend this necklace at this price!
I have purchased some quality items from SuperJeweler. However, this item was not high quality. Very thin and lightweight. Very cheap in appearance. Not what I was expecting.
I was shopping for November specials and found the site. I was able to find exactly what I wanted, and was thrilled to see that the ring I ordered was exactly as pictured. I was also so impressed with the lifetime guarantee that covers the purchase.
Great company I placed my order and received my earrings 2 days later
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members