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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I was pleasantly surprise at the size and clarity of the diamond.
The itmes came as described. The bracelet had a loose 2nd lock so i had to have it fixed but it is gorgeous! It is prevoously owned so it was kind of expected that the 1st owner had some issues.
It was easy to order and the delivery was very timely and sufficient. Loved the necklace!
My first item is back-ordered - still awaiting delivery. Poor communication to that effect. Mixed feelings
The quality of the products and the prices are outstanding.
Love the packaging and my daughter loves the necklace.
Ordered a few times from here. Great experience, delivery on time and the products are very nice as advertised.
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Very satisfied with the product, service, and shipping. Overall, a very positive experience.
I'm looking the diamond earring for my Christmas gift. I'm searching a lot of the websites but only SuperJeweler the earring so beautiful and good price.
I had a note on my purchase that said I would receive my necklace on 12/25. It came on 12/28. I did not expect it on the 25th, but I would have liked to have known it was coming later so I wouldn't worry.
Always helpful and professional and have really liked many of my pieces
Good craftsman ship - took longer than expected for item to arrive
Beautiful breathtaking. Very satisfied customer I would recommend to anyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members