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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Absolutely stunning! And the lighted presentation gift box was an awesome plus! Thank you!
Good, but I thought they were Screw on back type... going to have to take them to a jeweler and have it done so she doesn't lose them, but wifey does love them
Great price and super fast shipping! Got it in time for Christmas as well, super happy!
Worth every penny! The light up jewelry box was pretty too!
I ordered gifts 3 weeks ago and finally received one today and told other is on backorder.
Less expensive then physical store, decent merchandise,fits sister in law finger properly
Experience is wonderful
Was this gift supposed to have a certificate of authenticity card?
My wife loved it! And I thank you again you guys have gone way over board to make sure everything was done to perfection and it was greatly appreciated more than you will ever know!
Another outstanding value and flawless delivery - thank you!
Easy to use website, many options for all types of jewelry, quick shipping, even at Christmas time!
The item was as advertised. I think she will like it.
Came in good time and item was as expected. The only thing that could have been better was the box they send the ear rings in was cheap looking…
The diamond is beautiful & the setting the diamond is 14 Caret white gold but, the chain was suppose to be 14 caret white gold & it was Sterling silver that was my problem. I had the necklace looked at & everything was as it was suppose to be except the chain. I will be giving them a call about the chain & hopefully they will have just made a mistake & will fix it. If not that will be my last order with them.
Ordering was a very easy process!
The product I received was outstanding and more than I expected. Absolutely beautiful and sparkled
And I loved the case it came it with the tiny light.
Hat's Off to Super Jeweler, my new place for special gifts.
Good job delivering ear rings timely ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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