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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,511
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Massachusetts
1 review
0 helpful votes
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Stunning diamond studs!
January 5, 2025

Absolutely stunning! And the lighted presentation gift box was an awesome plus! Thank you!

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Earrings
January 4, 2025

Good, but I thought they were Screw on back type... going to have to take them to a jeweler and have it done so she doesn't lose them, but wifey does love them

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Very good
January 3, 2025

I am Very satisfied and the service was very good and very fast

Date of experience: December 24, 2024
North Carolina
1 review
0 helpful votes
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Great price and fast shipping
January 3, 2025

Great price and super fast shipping! Got it in time for Christmas as well, super happy!

Date of experience: December 23, 2024
Colorado
1 review
0 helpful votes
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Worth every penny! The light up jewelry box was pretty too!

Date of experience: December 23, 2024
Missouri
1 review
0 helpful votes
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Late shipments
January 2, 2025

I ordered gifts 3 weeks ago and finally received one today and told other is on backorder.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Looks good
January 2, 2025

Less expensive then physical store, decent merchandise,fits sister in law finger properly

Date of experience: December 23, 2024
Louisiana
1 review
0 helpful votes
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Product is awesome
January 2, 2025

Experience is wonderful
Was this gift supposed to have a certificate of authenticity card?

Date of experience: December 23, 2024
Nevada
1 review
0 helpful votes
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Early Christmas present
January 2, 2025

My wife loved it! And I thank you again you guys have gone way over board to make sure everything was done to perfection and it was greatly appreciated more than you will ever know!

Date of experience: December 23, 2024
Indiana
1 review
0 helpful votes
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Xmas diamond studs!
January 2, 2025

Another outstanding value and flawless delivery - thank you!

Date of experience: December 23, 2024
Arizona
1 review
0 helpful votes
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Nice
January 2, 2025

Good, should have ordered a bigger carat than the 1/2 carat I ordered if I knew it was going to be as good,

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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Easy to use website, many options for all types of jewelry, quick shipping, even at Christmas time!

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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Ring
December 31, 2024

The item was as advertised. I think she will like it.

Date of experience: December 21, 2024
California
1 review
0 helpful votes
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Good service
December 31, 2024

Came in good time and item was as expected. The only thing that could have been better was the box they send the ear rings in was cheap looking…

Date of experience: December 21, 2024
Kansas
1 review
0 helpful votes
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Beautiful
December 30, 2024

The diamond is beautiful & the setting the diamond is 14 Caret white gold but, the chain was suppose to be 14 caret white gold & it was Sterling silver that was my problem. I had the necklace looked at & everything was as it was suppose to be except the chain. I will be giving them a call about the chain & hopefully they will have just made a mistake & will fix it. If not that will be my last order with them.

Date of experience: December 20, 2024
Illinois
1 review
0 helpful votes
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Ordering was a very easy process!
The product I received was outstanding and more than I expected. Absolutely beautiful and sparkled
And I loved the case it came it with the tiny light.
Hat's Off to Super Jeweler, my new place for special gifts.

Date of experience: December 27, 2024
Minnesota
1 review
0 helpful votes
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Josie
December 29, 2024

I decided to order the 3 piece necklace set. It is absolutely beautiful. I only purchase jewelry that I can wear 24/7. So far so good...

Date of experience: December 19, 2024
Ohio
1 review
0 helpful votes
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Happy customer
December 29, 2024

It was an on line purchase everything went good and happy with it

Date of experience: December 19, 2024
California
1 review
0 helpful votes
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Ear rings gift impressed
December 28, 2024

Good job delivering ear rings timely ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Date of experience: December 18, 2024
Florida
1 review
0 helpful votes
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Very nice earrings
December 27, 2024

Yellow gold Diamond studs earrings. Very nice pair of earrings

Date of experience: December 17, 2024