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SuperJeweler

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
Sponsored message from SuperJeweler
Up To 83% Off Retail | Use Code STIM2021
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
358
value
100
shipping
103
quality
1,509
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57,511 reviews

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New Mexico
2 reviews
0 helpful votes
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Very nice gift sets.
February 22, 2025
Updated review

Very pleasant excellent website,easy to navigate great prices,fast shipping.

Date of experience: February 14, 2025

Very good prices,fast shipping
February 14, 2023
Previous review

Very good prices,fast shipping.

Date of experience: February 13, 2023
Washington
1 review
0 helpful votes
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Lab diamond purchase
February 22, 2025

SuperJeweler was easy to work with and my necklace was in a cute pink box!

Date of experience: February 12, 2025
Kentucky
1 review
0 helpful votes
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Blue Diamonds
February 21, 2025

Beautiful earrings in a beautiful blue velvet box!

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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Great Experience
February 21, 2025

Everything was smooth. I received my item early and communication was great. I'll definitely shop with them again.

Date of experience: February 10, 2025
South Carolina
1 review
0 helpful votes
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Initial C Necklace
February 20, 2025

Beautiful necklace and is just like the picture on the website.

Date of experience: February 10, 2025
North Carolina
1 review
0 helpful votes
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Super service
February 18, 2025
Updated review

Great experience

Super service. Great quality jewelry. Thanks

Date of experience: February 15, 2025

Great products and speedy delivery
January 6, 2025
Previous review

Great products and speedy delivery

Date of experience: December 27, 2024
Michigan
1 review
0 helpful votes
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Quick and gorgeous!
February 18, 2025

Such fast shipping! Pieces look Just as described!

Date of experience: February 7, 2025
Pennsylvania
1 review
0 helpful votes
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Nice ring set.
February 17, 2025

Nice ring set but thought it would be slightly bigger.

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Review
February 16, 2025

Beautiful piece of jewelry. She will definitely be surprised.

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Great value
February 16, 2025

The value of the item was great. It looks fabulous and was delivered on time.

Date of experience: February 6, 2025
Maryland
1 review
0 helpful votes
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Great shopping experience!
February 16, 2025

Easy, painless experience and super fast shipping! Can't wait to use the $25 gift card.

Date of experience: February 6, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful Marquis Aquamarine Ring!
February 14, 2025

The rep I spoke to online provided the best customer service with kindness and compassion and I give him a highly recommendation to his Supervisors. Great job!

Date of experience: February 13, 2025
Nebraska
1 review
0 helpful votes
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I like it a lot and will order another one in white gold

Date of experience: January 31, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful, Thank you
February 10, 2025

Beautiful, Thank you,
You shouldn't make people have to put 50 words or more down All I wanted to say is it's beautiful and thank you and should not be mandatory to write a paragraph about a necklace

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Earrings
February 10, 2025

Thought the earrings would be brighter.

Received earrings in time promised

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
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Necklace
February 10, 2025

Quick smooth process & item met expectations. Great price, exactly as described, matched pictures and recipient pleasantly surprised.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
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Sapphire ring
February 9, 2025

Excellent experience ordering from Super Jeweler. Ring was ordered on 1/26/25 with promised shipping on 1/29/25. Received ring on 1/30/25. The sapphire ring is my birthstone and very pretty. It's a perfect fit
I am very pleased with this transaction. Ji

Date of experience: January 30, 2025
Alaska
1 review
0 helpful votes
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Are these natural diamond studs, real diamonds or manufactured man-made diamonds?

Date of experience: January 29, 2025
California
1 review
0 helpful votes
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First time
February 9, 2025

Just got it. Received my necklace early. Will return if necklace holds up

Date of experience: February 4, 2025
Canada
1 review
0 helpful votes
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Diamond ring
February 7, 2025

I like it, it's beautiful! 🙂
I'm satisfied with the product and the price!

Date of experience: January 27, 2025