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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
SuperJeweler Reviews Summary
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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For lab created diamonds they really look nice.
My wife was fooled when I gave them to her.
Being gold filled, I hope they maintain their sparkling appearance, we'll see.
Shipping was really fast. I think I got a good deal, I've seen similar studs for much more.
Have ordered a number of item from them and would highly recommend.
I'm impressed with the looks and quality for the price I paid, will keep shopping, thank you!
Easy, quick delivery of my desired earrings. Cannot wait to wear them.
Positive experience...received them quickly and did not have to contact customer service.
Exactly what I was looking for. I love it. Just the right size. Very pretty.
Not a very impressive piece, these "ruby" studs in "gold." The offer that made them appear they were marked down from around $300 is shameful if not deceitful. Still, I suppose I should have known better, shouldn't I?
Shipping took a while to get to the U.K. Probably 10business days, but gold is proper and the missus loved it!
It's very pretty but I had to take it to a jeweler to make the piece that threads it through the jewel to hangs down is too big.
This is a great company to deal with. Items are as described. Fast shipping and easy to track. Offered insurance for the delivery at $5 and then included a $5 gift card as a thank you.
I highly recommend this company.
Nice for the money spent. Ordering online was easy.
Honestly we were skeptical at first but after a year or so of looking at their website finally decided to make a purchase and we are 100% glad we did I love my new ring it's absolutely beautiful and just as described! Shipping was extremely fast and I was glad to see that they made sure we signed for it. We will definitely be making future purchases here and recommending everyone we know!
Excellent customer service great price excellent quality
I have made several purchases with this company and have not been disappointed yet.
Extremely reasonable price and fast shipping for semi precious earrings. However, these earring are supposed to be 1.5 Carats total, but they look way too small to be.75 Carats each.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members