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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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A beautiful pendant. Excellent delivery and presentation. Thank you!
I love my pinkie ring! Nice to find size 3.This is the second time I've had to review the same thing.
Easy purchase, and ring came exactly as described. It is an initial ring for my daughter, and she will love it. She is an adult but her ring size is 4, and this ring came in her size. WooHoo
I purchased a pair of earrings for each of 2 granddaughters. I don't know a lot about diamonds but these are very pretty. Without taking them to a jeweler, it's hard to say if the quality is what was described in the website. I guess time will tell.
Ordered my ring and everything went smoothly. My initial ring fits nicely on my pinky.
I have a 1/4 I currently wear. This was definitely not the same size. It looks like a 1/10th carat. I will be returning these for the correct size I wanted.
I ordered 14 K gold mounting and it came in silver please advise
It came so fast. The ring is cute and fits perfectly. I wanted to leave a picture, but no option for that.
I absolutely love these earrings they were right on time for my birthday but I couldn't get them until days later because I accidentally changed my shipping address
Every piece I've received so far have been beautiful
Placed the order. Ordered delivered. This is the first time I have been asked to rate my experience in awhile. Just wish when orders are placed there would be a confirmation email sent but things change. Now I know why this rating is important. Because I called about the $5 gift cards.
I never thought I could have diamond earrings of this size and sparkle. This is my first order from Super Jeweler. I checked the company out and decided to take the chance. I am so glad that I did. I am looking forward to wearing them. They arrived on time, discretely wrapped for protection. Thank you.
The product looks nice although it was delivered 4 days after the original delivery date.
Excellent ordering process paid thru Amazon. Quickly arrived
Beautiful! Fast service and packaged well. Love the earrings!
The Superjeweler site is very easy to navigate, prices are great and everything you need to know about the jewelry is right there at your fingertips
Very easy to navigate the site,find what you want and place your order. Great deals everyday
Pretty earrings. I'd say they're.75 carats each, but they're very nice.
So thrilled with my purchase and the quality. Thank you!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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