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SuperJeweler

4.4

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From the business

Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!


superjeweler.com
Founded in 2001
New York, NY, United States
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SuperJeweler Reviews Summary

The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
357
value
100
shipping
103
quality
1,508
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57,511 reviews

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Tennessee
1 review
0 helpful votes
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Nice
April 3, 2025

Daughter love'sit', went on sale 4.00 more cheaper the day I got it tho 😞

Date of experience: March 24, 2025
Illinois
1 review
0 helpful votes
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A beautiful pendant
April 2, 2025

A beautiful pendant. Excellent delivery and presentation. Thank you!

Date of experience: March 23, 2025
North Carolina
1 review
0 helpful votes
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Pinkie ring
April 2, 2025

I love my pinkie ring! Nice to find size 3.This is the second time I've had to review the same thing.

Date of experience: March 23, 2025
Virginia
1 review
0 helpful votes
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Ring came as pictured
April 2, 2025

Easy purchase, and ring came exactly as described. It is an initial ring for my daughter, and she will love it. She is an adult but her ring size is 4, and this ring came in her size. WooHoo

Date of experience: March 23, 2025
North Carolina
1 review
0 helpful votes
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Nice gift
April 1, 2025

Perfect gift for my sister! Someone that has everything!

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Cute ring
April 1, 2025

Shipping took awhile but cute and fits. The sterling is perfect

Date of experience: March 22, 2025
Arizona
1 review
0 helpful votes
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As described.
April 1, 2025

I purchased a pair of earrings for each of 2 granddaughters. I don't know a lot about diamonds but these are very pretty. Without taking them to a jeweler, it's hard to say if the quality is what was described in the website. I guess time will tell.

Date of experience: March 22, 2025
Texas
1 review
0 helpful votes
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Love my ring!
April 1, 2025

Ordered my ring and everything went smoothly. My initial ring fits nicely on my pinky.

Date of experience: March 21, 2025
Kentucky
2 reviews
0 helpful votes
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Too small, not what I ordered
March 31, 2025

I have a 1/4 I currently wear. This was definitely not the same size. It looks like a 1/10th carat. I will be returning these for the correct size I wanted.

Date of experience: March 20, 2025
Pennsylvania
2 reviews
0 helpful votes
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I ordered 14 K gold mounting and it came in silver please advise

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
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It came so fast. The ring is cute and fits perfectly. I wanted to leave a picture, but no option for that.

Date of experience: March 20, 2025
California
1 review
0 helpful votes
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Lovely
March 30, 2025
Updated review

I absolutely love these earrings they were right on time for my birthday but I couldn't get them until days later because I accidentally changed my shipping address

Date of experience: March 20, 2025

Every piece I've received so far have been beautiful
February 28, 2025
Previous review

Every piece I've received so far have been beautiful

Date of experience: February 17, 2025
North Carolina
2 reviews
0 helpful votes
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Golden Greek hoop earrings
March 29, 2025

Placed the order. Ordered delivered. This is the first time I have been asked to rate my experience in awhile. Just wish when orders are placed there would be a confirmation email sent but things change. Now I know why this rating is important. Because I called about the $5 gift cards.

Date of experience: March 19, 2025
Texas
1 review
0 helpful votes
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Happy Birthday to Me
March 29, 2025

I never thought I could have diamond earrings of this size and sparkle. This is my first order from Super Jeweler. I checked the company out and decided to take the chance. I am so glad that I did. I am looking forward to wearing them. They arrived on time, discretely wrapped for protection. Thank you.

Date of experience: March 19, 2025
Indiana
1 review
0 helpful votes
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Looks nice!.
March 28, 2025

The product looks nice although it was delivered 4 days after the original delivery date.

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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1 carat emerald
March 28, 2025

Excellent ordering process paid thru Amazon. Quickly arrived

Date of experience: March 18, 2025
Maryland
1 review
0 helpful votes
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2 carot earrings
March 28, 2025
Updated review

Beautiful! Fast service and packaged well. Love the earrings!

Date of experience: March 17, 2025

Quick and easy
January 26, 2025
Previous review

Quick and easy

Date of experience: January 15, 2025
Georgia
2 reviews
0 helpful votes
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Gift cards don't work
March 27, 2025
Updated review

The Superjeweler site is very easy to navigate, prices are great and everything you need to know about the jewelry is right there at your fingertips

Date of experience: March 25, 2025

Very easy to navigate the site,find what you want and...
March 6, 2025
Previous review

Very easy to navigate the site,find what you want and place your order. Great deals everyday

Date of experience: February 23, 2025
Florida
1 review
0 helpful votes
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Not 1.5 carat, but pretty!
March 27, 2025

Pretty earrings. I'd say they're.75 carats each, but they're very nice.

Date of experience: March 16, 2025
Montana
1 review
0 helpful votes
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Love my purchase!
March 26, 2025

So thrilled with my purchase and the quality. Thank you!

Date of experience: March 16, 2025