Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I adore the earrings I got, they are so clear and classy. I 'd recommend SuperJeweler to anyone who wants a gift to themselves or to someone else... they won't be disappointed.
I received a absolutely beautiful pair of earrings they were stunning I gave them to my mother for Christmas so loved them she would show them to everyone she wore them every day she was so proud of them. Unfortunately on June 19th she lost her battle with cancer so just having the memory of her joy that it brought her is wonderful they truly made an priceless memory that will stay with me forever just seeing her joy even in the end I now have them back and we are going to hand them down to our daughter and to have her pass them down with the stories of joy that it brings to each of us. We are so thankful for the memories you have given us with such an amazing gift. We as a family want to Thank you for sharing not only the breathtaking earrings but the love and joy of the gift. Thank you
Hi Sherry! We're so sorry for your loss. Glad that the earrings are loved! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Love the watch I won, also love the quality of the watch. It's perfect! I am planning on giving it to someone as a birthday gift.
Hi Stephanie! We're so happy to hear you love your SuperJeweler watch! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I won a watch from Super Jeweler and the quality exceeded my expectations. First my grandson just graduated with honors from St. John University and the watch I won are his school colors. He's in China now but will return for grad school and plans to wear his watch to class. Thank you again for a great win and an even better product. I'm beyond pleased. Let me quote Tina Turner, ": simply the best, better than all the rest."
Hi Valerie! We're so happy to hear you love your SuperJeweler watch! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off! And we love your Tina Turner quote :) We're not just any jeweler, we're SuperJeweler! :)
I won a beautiful watch for Father's Day and I received it very fast and in perfect condition. I have also ordered several items from SuperJeweler in the past year and always had great service with super fast shipping. I love how inexpensive the items are and look just as they do in the photos. Will order from SuperJeweler in the future. I have told my friends and family, who have also ordered with the same great service. Thank you so much!
Hi Sandra! We're so happy to hear you love your SuperJeweler watch! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I love the watch i won, it is very well made tells perfect time.It goes with most everything i wear, and can be worn dressed up or down Thank You So Much Super Jeweler
Beautiful jewelry at amazing prices! Super fast shipping! Packaged with care! Wide assortment of quality jewelry you won't find any where else! Excellent customer srvixce, this is the place for all your jewelry needs. You will not be disappointed. I highly recommend SuperJeweler!
Hi Barbara! We're so happy to hear you love SuperJeweler! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
You always wonder if these giveaways are for real when you enter. I am hear to tell you they are. I won a "Beautiful Diamond Hoops" in June 2017.
Hi Sandra! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Had done earrings from super jeweler such excellent service from start to finish was kept informed and had tracking number too would highly recommend them to others
Hi Kyomi! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
SuperJeweler's has the most gorgeous jewellery. Each piece is beautifully crafted and is packaged in a lovely box. Thank you so much. Can't wait to see your New creations on the website. Will be shopping soon
Hi Kristin! We're so happy to hear you love our pieces at SuperJeweler! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I received a beautiful silver and diamond heart necklace. It was beautiful and shipping was very quick.
Love
Hi Sarah! We're so happy to hear you love your SuperJeweler necklace! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I won a Mother's Day giveaway for a diamond and heart bracelet. I know it is hard to believe but it was more beautiful then it showed in the picture. I have purchased other pieces from SuperJewellers and loved them as well. I keep entering their contests as I would love to win again
Hi Lorna! We're so happy to hear you love your SuperJeweler bracelet! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I recently received a heart shaped 1/4 carat diamond ring from Superjeweler. It has round and baguette shaped diamonds. I love it! The ring arrived way sooner than I expected. The picture does not do it justice, it is 10 times prettier in person. Thank you Superjeweler! Sherry Thrift
Hi Sherry! We're so happy to hear you love your SuperJeweler ring! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I received my diamond swirl necklace that I won and it is awesome! It is sturdy yet delicate and I love it!
Hi Christine! We're so happy to hear you love your SuperJeweler necklace! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I received an Octavia ladies watch from Super Jeweler. It is stunning and absolute great quality. The customer service is amazing, and their social media presence is impressive and super friendly. Their products are great quality and affordable. I would highly recommend this business.
Hi Michelle! We're so happy to hear you love your SuperJeweler watch! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I won these earrings in a recent SuperJeweler Facebook contest. They arrived promptly after I provided my shipping information. The earrings are so much prettier than they appear in the photo on the website - very dainty and elegant. I especially like the leverback style, which is superior to either wire or post styles. They stay on better than wires and no worries about losing the backing to the post.
Hi Jeanne! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I got the 2 pair of earings one with chocolate swirl and the blue swirl and they are so pretty and they have a cute little shine to them the r great for dress up or casual
Hi Debra! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I could not wear them but i gave them to a friend who loved them as much as i did. They were very beautiful!
Hi Nicole! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I absolutely love my earrings I won from yall. They are beautiful. I recomend yalls site every day. Such reasonable prices for such versitile pieces.
Hi Linda! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
It's a cute necklace but when I received it, the chain of the necklace was all tangled and couldn't get it undone. Could of been packaged better to prevent it from happening.
Hi Kasidy! We're sorry to hear that your necklace was tangled when you receive it! Please visit us again soon and when you do, please use code thankyou10 to receive 10% off!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
Loading...


Hi Elizabeth! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!