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Shop SuperJeweler.com today for diamond engagement rings, wedding bands, promise rings, diamond studs and more at the lowest prices online!
The company has garnered a mixed reputation, characterized by high product quality and positive customer experiences, particularly regarding the beauty and value of their jewelry. Many customers express satisfaction with their purchases and commend the efficient ordering process. However, significant concerns arise regarding shipping delays and inconsistent customer service, with reports of poor communication and unresolved issues. While some customers appreciate prompt resolutions, others have faced challenges with returns and order tracking. Overall, the company demonstrates potential for customer satisfaction but must address service reliability to enhance its reputation further.
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I always shop here to get affordable quality jewelry for my wife. She is always excited when I get her a new piece from this company
Py order 9 dec, promised delivery before 25 dec was told it was dispatched 15th
On checking with DHL they didn't receive my order until 20th dec and was advised
They would not get it untll somtime Jan2018 nice xmas present (not) they don't reply to any contact e mail, live chat I will never deal with this again my advise stay clear
And deal with a reputable company not this shower of cowboys I have given them 1 star only because I cant give zero... Mr A Cook
I didnt care much for my watch when I first got it because it wouldnt keep time... Now that Ive taken it to the jeweler and it works it will be one of my favorite watches, I have a serious watch fetish... thank you again for my pretty watch...
I received my citrine bracelet from Super Jeweler. All I can say is wow. It is so beautiful. It came quicker than expected. The bracelet came in a pretty bluish gift box with a white fancy bow, perfect for gifting. The bracelet has 11citrine stones with an easy slide on clasp, that reminds me of the Bolo necklaces. Citrine is my birthstone, so I was excited to get this bracelet. Super Jewelers did an excellent job!
I love my bracelet that i won. It is so very beautiful. Its so amazing i just love how it sparkels with diamonds. Thank you so much
Hi Heather! We're so happy to hear you love your SuperJeweler bracelet! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I have had many dealing with superjeweler on many occasions and have always had amazing customer service
Hi Karan! We're so happy to hear you love SuperJeweler! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I absolutely love the ring I won absolutely beautiful! Very fast shipping! I am going to go to super jeweler for every jewelry need I have. They have the most beautiful jewelry!
Hi Kasey! We're so happy to hear you love your SuperJeweler ring! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
The crystal earrings I got from SuperJeweler were much prettier when I got them than they were in the picture and the price was right too! I showed them to my sister when I went to visit her in the hospital and she loved them so much, I gifted them to her.
Hi Mary! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Horrible order experience. I applied a code for 35% off which was accepted but they charged my card for full amount. No response from email, phone, or online chat with agent.
Hi, Lana. We are so sorry to hear that you were unable to reach one of our Customer Service reps. Can you please reach out to us on Facebook with your order number or the email you used to make your purchase with us? You can find us by searching SuperJeweler on Facebook. Thank you and we look forward to hearing from you to help you with your inquiry.
I don't know how they do it -- SuperJeweler offers a vast and varied drool-worthy display of stunning in-style jewelry at super-low prices!
Hi Maria! We're so happy to hear you love your SuperJeweler piece! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I absolutely love the bracelet I won. Its so beautiful. Thanks so much. I will wear it everyday and everywhere.
Hi Crystal! We're so happy to hear you love your SuperJeweler bracelet! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I was so happy to have won this necklace having said this I will be sure to buy something from Super Jeweler in the future. The necklace was very pretty! I will be giving this my niece for Christmas & I will be sure to tell everyone it came from Super Jeweler. Again thank you so much you made my day!
Hi Lisa! We're so happy to hear you love your SuperJeweler necklace! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I love SuperJeweler, they offer the best prices on the market and quality products! I tell everyone I know about SuperJeweler and will be buying from them for years to come!
Hi Cathy! We're so happy to hear you love your SuperJeweler items! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I love my diamond arrow necklace it's so pretty I received it so fast great quality love the chain it's dainty but strong. I'm very pleased with the service from Super Jeweler Thank you!
Hi Jeanne! We're so happy to hear you love your SuperJeweler necklace! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Received the howlite earrings and they are not just beautiful, they are unique. Perfect accent to just about any outfit and for any occasion.
Hi Mary! We're so happy to hear you love your SuperJeweler earrings! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Love my diamond filigree ear climbers. Absolutely stunning and elegant the design of the back is perfect it's long enough to make sure the earring is secure and the craftsmanship is outstanding
Hi Stephanie! We're so happy to hear you love your SuperJeweler ear climbers! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I love the bracelet. It is beautiful. It was fast delivery. Truly a nice addition to my jewelry everyday.
Hi Tami! We're so happy to hear you love your SuperJeweler bracelet! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I absolutely love everything about this bracelet! I can get it on with no trouble and I love being able to do that without trying to find someone to help me. I have received so many compliments on how stunning it it! Thank you!
Hi Sara! We're so happy to hear you love your SuperJeweler bracelet! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I received a beautiful 18inch inital necklace with small diamonds surrounding it. It was ordered and had a very fast delivery
Hi Karen! We're so happy to hear you love your SuperJeweler necklace! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
I got a watch for a friend of mine. Didn't pay much for a expensive looking watch. He told me to take it back because it cost to much but with the great prices at Super Jewerly I can get a great gift for a friend and something for myself with the money I saved. Ty Super Jewerly!
Hi Diana! We're so happy to hear you love your SuperJeweler watch! We hope you visit us again soon and when you do, please use code thankyou10 for 10% off!
Answer: Hi! Please respond with your order number or email address so we can look up your order for you. Thank you!
Answer: Take it to a pawn shop they tell you right away
Answer: They sell both natural and lab creates stones (including diamonds).
Answer: Roger, email me at [email protected] and I will send you a cloth and a jewelry cleaner. Thanks, Andrew
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Archie,
Whatever happened, we are really sorry. Give us another chance to make you happy and we will come through.
All the shipping services let us and everyone down. It was all over the news.
I'm so sorry,
Andrew Fox
President