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Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.7 stars from 2,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 11th among Hotels sites.
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Paid for a room through them but when I got to the hotel I was not in their system having a reservation and they were all booked out and so when I went through customer to get a refund they said I needed tosend them an invoice from the hotel but of course I never got one cause I was never in their system but I sent a statement from my PayPal showing I did pay them for the room hoping that woukd be good enough but then I received an email saying my ticket had been resolved and closed but they never gave me answer or refunded me, basically just trying to get rid of me. I started a 2nd ticket with customer support and explained what just happened and this time wanted a written letter from the hotel which by this time it's the next day and whatever clerk was there late at night when I got there wouldn't be there and the hotel itself had no documentation I was even there since I was never in there system and plus to spend my while Dat traveling back to this hotel was just ridiculous and 9nce I explained this my ticket was again magically closed and resolved and they obviously have no intent on refunding me for their mistake or even telling me directly instead they send an email saying it's closed and resolved with no closure and your left wondering what the heck is happening. Ill never use them again and they still owe me my refund
I was thrilled to get a great accommodation rate through Super.com recently.
It was very easy although I didn't receive the confirmation email from them but phoned the hotel to ensure everything was booked in ok. I will use them again
I had a fabulous stay at the Westport STL Residence Inn with great booking deal from Super.com. The rate was great, the room was phenomenal, it felt like an apartment with all the amenities one would want.
My family and I were looking for a room. To expensive, super. Com got back to me and found the same place my family was staying. For almost half the price they paid
It was super quick and easy to navigate to find the best available deal! I had my booking confirmed in no time and it made my check-in SUPER fast.
Used Kayak to search for a room near Miami Airport and Super.com came up with a great deal.
Nice one.
The room I was given was not the type of room I requested. The room was also filthy and had roaches. I sent Super.com pictures and was promised a refund that I have not received, even after sending all the information they ask for.
Hi Cecil,
We apologize for the disappointment caused by the recent experience during your stay.
Please understand that, as a third-party booking service, we're not responsible for hotel standards, amenities, or staff other guests' behavior. However, we recognize their importance.
For swift resolution, direct communication with hotel management is recommended. They can best address concerns and enhance your stay.
If the accommodation refers you to us, exceptions to policy may apply, please obtain written confirmation of the agreement for our Support team.
We trust this clarifies matters for you.
Regards
The rate directly with the hotel was $158, but as I'm walking up the steps to the hotel, I book with Super.com at $98 plus fees/taxes! What a deal! Would absolutely use this site again!
As skeptical as I was to use Super.com the low rates were to hard to pass on. Thankfully everything worked like a charm. We checked into our hotel without any issues and we saved over $30 dollars on our hotel stay. Looking forward to booking with Super.com for our next adventure.
Not much to say, they gave me a great deal and when I got to the hotel it was honored with no issues whatsoever. It's what you would expect of a good company, and they came through.
First time user who relied on Bookings.com, Priceline etc. in the past. Super.com was reliable although I had my trepidation's. No hidden costs…
One of the easiest and most concise booking services out there.
Reasonable rate found on google search. Accommodations spacious and clean. Continental breakfast was standard but well stocked. Staff was very friendly and professional.
Made a reservation for 8/25/23 for two nights. Type of room reserved was not what I had paid for. Don't waste time or money booking thru this bogus site.
Hi Rafael,
We are truly sorry that you had trouble with your reservation. Please note that we do not have the ability to modify any reservations or change your research.
Reservations are made based on your search criteria. It's important you double-check your booking details before you complete your reservation. This includes checking the dates, location, room type and price. It's also a good idea to review our cancellation policy so that you know what to expect if you need to change or cancel your reservation.
In this case we can see the search criteria and the room type received matched.
Regards
I have booked two hotels for two different vacations and have high hopes all will be transparent and a pleasant experience.
I will update my review soon.
Cheers folks!
Had to cancel because of another situation. But tried to book a room today with the app in Ox ford Al and the app kept. Kicking me out and I don't understand. I hope I made the right
Decision with your service
Hi Wade,
We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow.
Since we're unable to locate your booking based on this review, we kindly request you to select the 'Chat with us' option within the Help and Support section of your Profile. Our dedicated live agents will be available to furnish you with the contact details of our Corporate team.
This will enable them to investigate your situation thoroughly and establish direct communication with you.
Regards
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Zachory,
Thank you for reaching out to us about your reservation.
We are sincerely sorry to hear that you had trouble with your reservation. Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.
We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
This matter will be resolved by our urgent care team and they will follow up with you at the earliest.
Regards