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Super.com

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.7 stars from 2,265 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 11th among Hotels sites.

This company responds to reviews on average within 2 days

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Canada
1 review
0 helpful votes
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AMAZING
September 5, 2023

I was searching on google for a cheaper way to save on hotels as myself and my family were needing a place to stay while renovations were being done to the house we were moving into. Super.com came up on the search engine and I decided to use it. WOW! I am soooo happy I found super.com. I saved a lot of money each and every time I used it. After every booking I did I received coupon cash $$ to go towards my next booking which over the month of August was a lot. I am a bargain shopper so I check multiple sites and price each hotel on each site to see which is the cheapest. Each and every time it was always super.com that turned out to be the cheapest plus I could apply my coupon cash as well so then the price would drop even more. There are other things that super.com offers as well. If you decide to use them you will not be disappointed! I used them multiple times in August 2023 that I ended up saving hundreds of dollars and that is not even an exaggeration. Once again you will not be disappointed you have my word. SUPER.COM IS ABSOLUTELY AMAZING! Thank you Super

Date of experience: September 5, 2023
Tennessee
1 review
0 helpful votes
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Totally Awesome
October 5, 2023

I booked hotels twice from SUPER. COM. Both times worked out great. Once in Florida and then once in Chicago. Both trips without a glitch. I will always book with SUPER. COM for now on.

Date of experience: September 5, 2023
Arkansas
1 review
0 helpful votes
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Easy to use and saved!
September 5, 2023

On a whim, I used this site for a last min trip to Nashville, TN. It populated all the right types of hotels and the prices were so much more affordable through this site. The best part, was I decided to extend my stay because they offered me discounts for an extra night, couldn't pass up a good deal. I will be utilizing this app for my travel research and planning going forward. But, it is nice to know, I don't have to plan too far ahead to get a reasonable rate on a room!

Date of experience: September 5, 2023
Indiana
1 review
0 helpful votes
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Not great but very good
September 5, 2023

My experience with super.com was awesome to be honest. They had the hotel we wanted to stay at because they had a big indoor pool and my wife and I were married there almost 8 years ago to our stay. We couldn't believe the price cause they were like $20.00 cheeper than if we booked thru other sites. I was a bit upset to find out at check in about the $100.00 deposit that would take 3 to 7 days to drop off. This was not a super.com issue more of a Radisson issue. Saturday afternoon we got our daughter ready to go swimming, the whole reason we got the room in the first place just to find out from rude staff that nobody can swim because it's not safe. Then on Sunday afternoon when returning from lunch we seen people swimming. I asked the manager who was there and he said the pool is safe. I said that was pretty quick so in less than 12 hours it's now safe. I was not a happy dad. So as I stated, Super.com was awesome the Radisson staff and policy's suck.

Date of experience: September 5, 2023
Georgia
1 review
0 helpful votes
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Great Experience with Super!
September 5, 2023

I was a little hesitant at first to use a new site for booking my hotel. I am so glad I used Super.com. It was wonderful! They would text updates on my reservation. Made sure to let me know everything was all green lights for me checking in. I got to the hotel took me like 2 minutes and I was on my way to my room. Great service.

Date of experience: September 5, 2023
Florida
1 review
0 helpful votes
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DO NOT BOOK WITH SUPER TRAVELS
October 5, 2023

I booked a hotel with Super.com over Labor Day weekend. With a hurricane hitting Florida, my wife and I canceled our trip. All other hotels we booked that week canceled with no problems. For this hotel with Super.com, I used the link on my confirmation email to cancel within the allotted timeframe. There was not an option to cancel. I tried calling but was on hold for about an hour before giving up. I then spent hours of my Labor Day Weekend on hold with their "customer service" department, was disconnected multiple times (seemingly on purpose), and was finally told they need to check with their travel partners, which could take 30 days. When calling the hotel, they said they would cancel no problem, but because I booked with a third party (Super.com), they cannot do so and I must cancel through Super.com. So I know Super.com was not checking with any "travel partners." Instead, they were giving me the run around so they could just tell me canceling with a refund is not possible. Sure enough, a couple days later, they told me they could not issue a refund. This company shows absolutely no care for their customers. They way they treat their customers is downright disrespectful. I have never been treated by any company so poorly. Never ever book through super.com. I have learned my lesson the hard way and will be sure to never use their services ever again. Do not make the same mistake I did.

Date of experience: September 5, 2023
Super ✈. Super.com Rep
over a year old

Hi James,

Thank you for reaching out to us about your reservation.

We’re sorry for the inconvenience and appreciate you outlining your concerns.

We are pleased to let you know that our Amendments team was able to get an exception from the accommodation and a full refund was processed.

Thanks for your patience!

New York
1 review
0 helpful votes
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Totally Impress!
September 5, 2023

Excellent and super efficient service. I will use again and would definitely recommend.

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
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Days Inn sedgemoor
September 5, 2023

We booked a room@ days Inn sedgemoor room was a family room beds really comfy a great place to base yourself for that area sea history it's all within a short drive

Date of experience: September 5, 2023
New York
1 review
0 helpful votes
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Great experience
September 5, 2023

Very easy booking, best price, and was given a coupon to use for booking an extra day! Will definitely use them again and have already referred friends

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Love it
September 5, 2023

Easy to book! Check in info was all correct and
Fast love the reminder text..

Date of experience: September 4, 2023
Kentucky
1 review
0 helpful votes
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Best site for hotels
September 4, 2023

Hands down best and cheapest site awesome experience. Highly recommend

Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
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Lowest rate for a last minute trip!
September 4, 2023

Needed a hotel for a last minute Labor Day trip and Super.com had the lowest rate online and it was easy to book.

Date of experience: September 4, 2023
Indiana
1 review
0 helpful votes
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Booking was easy
September 4, 2023

They had the best price and everything went perfect with no problems.

Date of experience: September 4, 2023
Colombia
1 review
0 helpful votes
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Excelente
September 4, 2023

Magnifico todo, sin queja alguna de todos los servicios prestados

Date of experience: September 4, 2023
California
1 review
0 helpful votes
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Don Laughlin
October 4, 2023

Exactly what I expected decent hotel right next to the river great time fun vibes and I will be returning next year and booking thru this site honestly great price so much fun

Date of experience: September 3, 2023
Arizona
1 review
0 helpful votes
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Easy, accurate
September 4, 2023

It was great 3 steps! Super easy and very accurate and zero surprise charges

Date of experience: September 3, 2023
Ohio
1 review
0 helpful votes
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Great rate, no hassle
September 4, 2023

Paid 100 for a night on the holiday Inn express when the best online rate was 170. The staff were so nice and attentive, and there was 0 hassle when checking in

Date of experience: September 3, 2023
California
1 review
0 helpful votes
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Best prices available!
September 4, 2023

I had a great stay in Santa Cruz at a significant discount, at The Fairfield Inn. Best deals I could find in the area. I will be returning soon & Super.com is now my goto source for bookings. Highly recommend!

Date of experience: September 3, 2023
Canada
1 review
0 helpful votes
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Scam site
October 3, 2023

They popped up as the cheapest for a hotel we were looking at. They charged my card twice and sent me an error message that says it's not available at that price. Customer service would not refund me and their email customer service closed the ticket without resolving anything.

Date of experience: September 3, 2023
Super ✈. Super.com Rep
over a year old

Hi Sam,
We are truly sorry to hear about your most recent experience with our Support team. We genuinely appreciate you taking the time to provide us with your feedback, as this is how we learn and grow. We want to bring to your attention that the hotel rates we offer are dynamic in nature. This means they're subject to constant changes based on the current demand and availability.
Since we're unable to locate your booking based on this review, we kindly request you to select the 'Chat with us' option within the Help and Support section of your Profile. Our dedicated live agents will be available to furnish you with the contact details of our Corporate team.
This will enable them to investigate your situation thoroughly and establish direct communication with you.

Romania
1 review
0 helpful votes
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Perfection
September 3, 2023

Super easy, safe, professional. The app&stuff comes to face problems with easy and accessible solutions!

Date of experience: September 3, 2023