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Super.comReviews 2,256

3.7

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From the business

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


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Super.com Reviews Summary

Super.com has a rating of 3.7 stars from 2,256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 11th among Hotels sites.

This company responds to reviews on average within 2 days

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New York
1 review
0 helpful votes
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Happy
October 26, 2023

The room was nice, clean and the employees are kind. It was a good experience.

Date of experience: October 25, 2023
Georgia
1 review
0 helpful votes
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Hyatt Place National Harbor Oct23
October 25, 2023

We were highly impressed with our Super.com experience. I literally chose to purchase from the travel site that had the least expensive price for our desired hotel room. I loved the "No surprise" pricing, the notifications, and our hotel accommodations. Will definitely use Super.com again!

Date of experience: October 25, 2023
New Mexico
1 review
0 helpful votes
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A great experience
October 25, 2023

I was able to find a great hotel deal on short notice to go see and hang out with my grandbaby for her birthday. Thanks!

Date of experience: October 24, 2023
Illinois
1 review
0 helpful votes
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Don't waste your time with this guys, they take your money and when you get to the hotel they tell you they don't know super and you lose your money, my reservation number was B_*******, and they just scam people dont use them

Date of experience: October 24, 2023
Super ✈. Super.com Rep
over a year old

Hi Alejandro,

Thank you for reaching out to us about your reservation.

We are sincerely sorry to hear that you had trouble with your reservation. Some incidents might occur in the travel industry that we cannot control as a third-party booking site, but we have procedures in place to reduce that negative impact as much as possible.

We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.

This matter has been resolved by providing a full refund on cancellation.

Regards

Serbia
1 review
0 helpful votes
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I booked a hotel, and when I check in, hotel told me there is no booking, this it a scam site, and I ask for refund, they never reply me, total pure *** and scam site. They did fake booking, and I can't check in, the serivce is not providing at all, it should be a refund, but they ignored my emails, $#*!ing scammer

Date of experience: October 24, 2023
Super ✈. Super.com Rep
over a year old

Hi there,

Thank you for reaching out to us about your reservation.

We are truly sorry to hear about your experience. In this instance, we see that you've initiated the chargeback process, which means that you've disputed this claim with your bank or payment provider, and we no longer can take any action on this matter.

We have a dedicated Chargeback team that will be gathering all supporting documentation and submitting it to the card processor for mediation. From now on, any resolution or updates must continue through your financial institution.

We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.

Regards,

Maryland
1 review
0 helpful votes
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Top notch
October 24, 2023

First time using Super. They got me a good price for a nice hotel in NYC. Seamless at the hotel for check in too. Will use them again.

Date of experience: October 24, 2023
GB
2 reviews
4 helpful votes
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Real user review
October 26, 2023

I read reviews on line and was quite skeptical, because the price was unbelievable. I booked and decided to call the hotel. I was greeted so highly, all the details were in instantly, followed up with warming and welcoming messages, reminding me with nice quotes about weather forecast. I went with my daughter, we had fabulous stay at the place I was dreaming of going for 20 years but couldn't afford before. It was amazing, foid, stay, check in. Everything what we paid for and instructions were accurate. I was very impressed with the company and the service. I will book only through them now all of my short breaks. Really would like to thank the company to have such beautiful breaks at affordable prices. My daughter will never forget an spa in an open air and beautiful hotel. Many thanks.

Date of experience: October 24, 2023
GB
1 review
1 helpful vote
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Good except for cancellation policy
October 24, 2023

Everything excellent apart from we chose to pay for cancellation policy, which we normally don't, only to find it didn't cover covid …. Only random things like complications with pregnancy ( m 71), redundancy ( I'm retired) etc.etc.and only up to a few days before.

Fortunately we did not need to cancel so could have saved ourselves some money.
The breakfast was outstanding - everything you could possibly want and all fresh- thank you.

Date of experience: October 24, 2023
Washington
1 review
0 helpful votes
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Easy and great
October 24, 2023

Very thankful for the great price and overall good experience

Date of experience: October 24, 2023
Illinois
1 review
0 helpful votes
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Super everything!
October 23, 2023

From booking to the four free fantastic breakfasts Super negotiated next we have the makes too much sense invoice where all charges are easily identified and only pertinent emails not a lot of marketing oh let's not forget the best price in lower Manhattan New York. Thank you Super.com keep up the good work.

Date of experience: October 23, 2023
Florida
1 review
0 helpful votes
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Excellent
October 23, 2023

Great experience great stay excellent weekend and savings

Date of experience: October 23, 2023
California
1 review
0 helpful votes
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Super.com
October 23, 2023

Was very easy to book the room I wanted and at a great price, it was one less thing to worry about for my busy weekend, thank you!

Date of experience: October 23, 2023
Colorado
1 review
0 helpful votes
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Surprised
October 23, 2023

I was surprised at the rate! It was much lower than other websites and I was skeptical but sure enough all was good. I booked and confirmed with the hotel.

Date of experience: October 23, 2023
Maryland
1 review
0 helpful votes
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Lifesaver
October 23, 2023

This magically appeared as an option when I needed it most and it was so easy half asleep and exhausted it went perfect.
THANKS SUPER YOU LIVE IP TO THE NAME.

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Excellent communication, timely order, never had a mistake. And very helpful and courteous. Thanks!

Date of experience: October 22, 2023
New York
1 review
0 helpful votes
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Good experience
October 23, 2023

Easy fast and smooth. People were polite and curious

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Easy and saved $$
October 23, 2023

I needed a reservation at a hotel, but didn't want to book the 2 night minimum required on the hotel's own website. I found the same hotel room for just 1 night for much less money on super.com. No issues at hotel check-in. Will use super.com again!

Date of experience: October 22, 2023
Texas
1 review
0 helpful votes
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Amazing find!
October 23, 2023

I've been a savvy online vacation booked for decades. I'm shocked I didn't hear of this before. But I will look here first next time I book!

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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No problems with our visit.
October 23, 2023

Our checkin was smooth, our room was ready and we were able to be adjacent to our co-travellers with no problem. The breakfast was just as promised and empty dishes were soon filled. Staff was very helpful and friendly.

Date of experience: October 22, 2023
Alabama
1 review
0 helpful votes
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Our stay
October 23, 2023

It was a great experience and we would definitely stay there again

Date of experience: October 22, 2023