StylevanaReviews 282

Any update on this? Why are you guys not doing anything regarding this? What do you guys think? I live in a slum. My parcels have never gone missing. It's your problem that you guys are using a $#*!ing delivery service who don't even send a sms or email that ami products are delivered. I will seriously take legal action against you guys because this is the USA, not Hong Kong. So either solve my issue by refunding my money or my product ASAP.

Never buy from this site. Order been placed for two weeks and they never sent out the goods even the items I bought was shown as in stocks and shipped within 24 hours. Been email them every single day for two weeks to chase them for the tracking number, never reply. I ended up have to calling the credit card company myself to cancel the transaction! Worst online purchase ever. NEVER BUY FROM HERE

Placed my order on 9/26/2023. They didn't provide any updates (e.g. Tracking number or possible delay) other than the order confirmation email. They didn't respond to my emails or the opened case on PayPal. I also regretted using PayPal for the checkout because the refund process was long and inconvenient.

I placed an order and it went to an entirely different address. I have reached out to customer service with no response. This company doesn't operate effectively in a way that would support a trustworthy reputation. As of today, I don't have the product, I don't have any response from customer service. I will reach out to my bank and report this as fraud.

I have been a month waiting for my order (not little money at all). It is still "under process" though they rushed to take the money.
They answered in the beginning claiming there was a problem witrh one of the products and they were just waiting this to arrive to send the order, but then sopped replying.
I wonder how it is legal for this company still operate with such horrible way of handling customers, this should be banned, it is just cheating people and the frustration is huge where there is no one to ask for help.
DO NOT BUY FROM THEM, IT IS A SCAM! WHOEVER IS RUNNING STYLEVANA, SAME ON YOU!

When buying on their page it is written that delivery is 5-7 days. The package arrived two months later. I didn't need it anymore, I wanted to get my money back, but I kept getting answers that it would be delivered in 5 days. Very dissatisfied, I waited two months for the goods, but I received them. I don't recommend it

Misleading and refuse to provide a resolution. Advertised to be 2x for the product. Charged the equivalent of 2 of the product (in comparison to all other providers), yet only deliver 1.

They also refuse to provide you with a refund, and if you want to return the product - it is at your own expense for the postage. Cost on top of cost. Ridiculous

Communication is lacking. Takes a few days for one response that isn't helpful. Useless

I placed my order on 24th of july, till today its 3rd of Oct, no delivery, and sent 4 emails to them, no response... I just want to get my money back, but no reply... Just write to warn people...

It has been 5 working days since I placed an order. Still no information about order and shipping status. I should have paid attention to the reviews and not placed order. If it is too cheap to be true, it is probably just scam. Going to credit card company to report scam.

After paid by credit card ask for personal photo identity and address proof, this is first time in my life. If you do not provide they will hold your order. It was not easy to cancel the order, you can only ask them to cancel, really a rubbish company! Be careful!

I ordered cosmetics on September 17th and everyday I check my order and the status of my order in the process for 2 weeks!
I have written a lot of times in support and the answers are the same that they are working on you and very big nonsense. They cut the money from my account and now I'm waiting a month for the to deliver my order to my address!
People i don't recommend this company!

I bought SKII essence from them at AU$200 and the product came broken. I then contacted them for product replacement.

Originally they try to ask for information, after I sent all photos and videos that proven the product actually came broken but not broken by me, they simply say they will investigate the issue and NEVER revert again. Given how well the product was wrapped, I am pretty sure that the product was broken BEFORE they ship. Taking $000 and send a broken product, with no followup/refund, I can only say they are scam website and please DO NOT buy from them!

I have order 2 sunscreen from this website almost 3 month ago. I haven't received the product yet due to delivery issues. They keep saying we are investigating and we can not make you a refund! I have never had such an experience before! I would not recommend this website.

All of the products are genuine and at a far more affordable prices than anywhere else. Shipping can take around 2 weeks depending on availability of the product, which is why I suggest purchasing items that state they are in stock and to be shipped within 24 hours. One purchase I made (I was aware that it stated the items were out of stock and are usually shipped in 30 days time) took from the 1st of August (when I placed my order) to the 25th of August (for it to get shipped. For another order I had placed it took 8 days for it to ship and items arrived and were packed beautifully with multiple free extra products. Obviously depending on stock availability shipping may take a long time but from my experiences Stylevana is legit and the products do arrive. As for customer service, the email replies tend to be quite slow (4 days for my enquiry) however they are very effective and they resolve the issue pretty immediately. After seeing all the negative reviews I was quite hesitant to place my order however I was pleasantly surprised with the countless offers and multiple freebies given alongside my order.

I found lots of options for Korean cosmetics on their website. Lots of great discount. I read their not so great reviews and was not sure how good they will be, but I gambled. I order about $100 cosmetics on July 30th. The shipment info was received to the carrier on Aug 11, it left Hong Kong on Aug 18 and arrived my house in Winnipeg on Aug 23. No issues at all. All products are great as described on the website. I would order it again.

My order only took one week to arrived. However the tracking code that they send me does not work and only works on the day of the delivery. I send them couple of emails but all I got was an outdated automatic reply. I was reading review full of negative review which makes me really nervous about my order and the customer service is not customer servicing. There is no reply apart from the outdated automatic reply. While I do received my order on time, will only recommend to people who are fine with the possibility not getting their order delivered on time and not getting a refund. It seems that cancelling order and refunding will be difficult. I might just be lucky with this order.

Placed order july19 for sunscreen and some brow pencils. Till today Aug19 still no shipped out, replied email saying waiting for a hair oil in stock didn't tell me when my order will be shipped. Excuse me? I placed the order for sunscreen for the summer and now summer it's almost gone! When i placed the order on their site didn't show hair oil not in stock or if buy this item whole shipment will be delayed!
Will request refund and never buy from them again.

I had placed an order of over $100 which stylevana canceled due to some items being out of stock. After writing multiple mails to them (to which they typically reply after 1 month) they said that they never received the payment and refused to refund the amount. I shared the screenshots of transaction number, date, and bank statements with all the payment details but never got the refund. Customer support is bad and unresponsive! I am never going to use stylevana ever again! Yesstyle is what I use now.