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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I took advantage of the promotion and was able to book a trip out of state hassle free
Took a while but got it better wait time next time for $25 flight
Everything went great I'm very thankful that I got the ticket now I'm able to go see my siblings who live in Texas and enjoy the holidays with them
Experience was good, i wish there was a number stating what place in line you were.
I was able to do the $25 flights. After a week of trying, i finally got in on the last day and get to go home for the holidays! Thank you student universe!
At first the Amazon and student universe deal didnt seem real. This holiday season my family is going through so much and I really need to be there and without student universe it wouldn't have been possible. I'm a full time college student trying to find my way and I am so blessed I was given this gift
Using the site was quick and easy! I'm excited that I was able to receive a $25 plane ticket home for the holidays! Thank you StudentUniverse
This crossover promotion between Amazon and Student Universe truly was a blessing to me and many other people. I am glad I was able to receive something from this. Improvements can be made so that this event can be better in the future. One of the biggest things is having a more structured system for people getting in line early. Waking up at 6am for something that doesn't open till 1pm is absurd. Especially when your tab/device can be reloaded at any instance. This cause people to lose spots in line and have to wait just to find out the site was sold out. Either moving up the opening time, of having a stable page that people who are already in can wait on would be much better than automatically loading people in and hoping they can stay on for the entire duration.
Great for anyone whose a student, I really do appreciate the opportunity
I got it! It took me a while (the last day to be exact) but after waiting, I finally got the ticket!
I'm truly happy I was able to secure amazing flight prices through your website! Thank you for an easy and fast process.
Good very good would recommend to my friends and family, using this book would help so much for my trip
Always give good price for tickets and good customer service response fast
I'm so happy that I was able to go home for Christmas! Thank you thank you thank you!
I was able to get into the Amazon $25 flights but there has been so much confusion when it comes to confirmations through the travel agency. Hoping to get some clarity from there since they had no problem charging my account but can't confirm a flight.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members