Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Kuwait
1 review
1 helpful vote
Follow Ali J.
Unfollow Ali J.
Share Review
Report Review

"Keep invoices" should change to "send invoices with...
April 19, 2023
Updated review

"Keep invoices" should change to "send invoices with the shipment" and
"Keep original boxes" should change to "send original boxes with the shipment "
Those two lines are so confusing not only to me but to everyone else I know using your awesome service, that is the only reason I hesitate to recommend it to some people who I know will get confused and call me back to ask about it, as it has happened before.

Date of experience: April 19, 2023

Excellent, one note is to chage the phrasing on the...
January 25, 2022
Previous review

Excellent, one note is to chage the phrasing on the cosolidation page for "keep invoices" to "keep invoices with the shipment" becase it's confusing, it could be interpreted as keep the invoices with you as in 'keep the change' sort of thing, and the same goes for 'keep the boxes', I have several friends asking me who keeps the boxes, me or stackry?.

Besides that the service is truely excellent, thank you

Date of experience: January 25, 2022
AE
1 review
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Unnecessarily complicated process to deliver my package. The app would need a new update

Date of experience: April 18, 2023
Judy G. Stackry Rep
over a year old

Hi Richard! Thank you for your review. I do not see any communication between you and the team, so I think you are referring to our website. I will make sure this feedback is passed along to the appropriate department, but if you would like to send more specific details, please email "Veronica" at [email protected].

Thank you, and I hope you have a nice day ahead.

Saudi Arabia
1 review
0 helpful votes
Follow Abdurahman S.
Unfollow Abdurahman S.
Share Review
Report Review

تجربة مميزة
April 19, 2023

تجربة رائعة جداً خضتها عند التجميع والشحن

Date of experience: April 18, 2023
Canada
1 review
0 helpful votes
Follow Yasong B.
Unfollow Yasong B.
Share Review
Report Review

Easy to understand
April 18, 2023

Easy to understand. Will see how it goes when my item arrives.

Date of experience: April 18, 2023
Israel
1 review
0 helpful votes
Follow salah T.
Unfollow salah T.
Share Review
Report Review

100%
April 18, 2023
Updated review

100%

Date of experience: April 18, 2023

Q
April 18, 2023
Previous review

Q

Date of experience: April 18, 2023
Australia
1 review
0 helpful votes
Follow Carolyn Y.
Unfollow Carolyn Y.
Share Review
Report Review

Great so far
April 18, 2023

Great so far. Let's see how the package arrives :)

Date of experience: April 18, 2023
GB
1 review
0 helpful votes
Follow Ross B.
Unfollow Ross B.
Share Review
Report Review

Easy to use, intuitive menu and quick turnaround.

Date of experience: April 18, 2023
Germany
1 review
0 helpful votes
Follow Tobias X.
Unfollow Tobias X.
Share Review
Report Review

Wonderful interaction experience
April 17, 2023

Wonderful interaction experience. Easy!

Date of experience: April 17, 2023
GB
1 review
0 helpful votes
Follow Arianne X.
Unfollow Arianne X.
Share Review
Report Review

Amazing service
April 17, 2023

Super helpful website that guides you through the process and makes it very easy to understand even for an absolute beginner like me.
This service is seriously amazing! So affordable and user friendly I could not possibly recommend stackry anymore.

Date of experience: April 17, 2023
AE
1 review
0 helpful votes
Follow Abdelsalam Z.
Unfollow Abdelsalam Z.
Share Review
Report Review

This my first shipment really it's Amazing, thank you for stackry

Date of experience: April 17, 2023
Spain
1 review
0 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

So far so good
April 17, 2023

So far so good. Hope the package arrives safely. Very easy process

Date of experience: April 17, 2023
GB
1 review
0 helpful votes
Follow Vicki V.
Unfollow Vicki V.
Share Review
Report Review

Great service for shipping to UK
April 17, 2023

Swift, reasonably priced and informative service. Knew what was happening at all times and arrived quicker than expected.

Date of experience: April 17, 2023
Qatar
1 review
0 helpful votes
Follow Gabriel L.
Unfollow Gabriel L.
Share Review
Report Review

Good, very convenient if the company I ordered does not ship to my country.

Date of experience: April 17, 2023
Switzerland
1 review
0 helpful votes
Follow Ebano D.
Unfollow Ebano D.
Share Review
Report Review

Service is great
May 17, 2023

I Had to pay twice for shipment and didn't know when I placed the order.

Date of experience: April 16, 2023
Judy G. Stackry Rep
over a year old

Dear Ebano, thank you for your review. I am very sorry to hear you ran into an issue with our services. I looked into your account history and didn't see any communication between you and our team. I did not see a duplicate payment issue. We would like to investigate the incident described further. You can reach us at [email protected], please address the subject line Attn: "Veronica" Thank you, and I hope you have a nice day ahead

GB
1 review
0 helpful votes
Follow Elsa F.
Unfollow Elsa F.
Share Review
Report Review

First timer
April 16, 2023

Everything was straightforward. I love that I was notified when the package got to their facility and there were options to ship straight away or continue shopping within 45 days consolidate. I do feel confident to to use Stackry's in the future.

Date of experience: April 16, 2023
Saudi Arabia
1 review
0 helpful votes
Follow Khalid S.
Unfollow Khalid S.
Share Review
Report Review

Super fast services from the moment the package arrives

Date of experience: April 15, 2023
Germany
1 review
0 helpful votes
Follow Rhea G.
Unfollow Rhea G.
Share Review
Report Review

Stackry helps me receive what I need. It is easy to use and reliable.

Date of experience: April 15, 2023
Switzerland
1 review
0 helpful votes
Follow Jacques U.
Unfollow Jacques U.
Share Review
Report Review

Great communication
April 14, 2023
Updated review

Great communication. Fast consolidation/shipping =)

Date of experience: April 14, 2023

Fast consolidation =)
December 28, 2021
Previous review

Fast consolidation =)

Date of experience: December 27, 2021

Fast shipping
January 8, 2021
Previous review

Fast shipping

Date of experience: January 8, 2021
GB
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Quick, efficient, items have arrived well packaged.

Date of experience: April 14, 2023
GB
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

Great service. A little overpriced
April 14, 2023

Very good, quick and simple and Sarah Haroon in customer services - that lady is first class, very tentative to the customers requirements and has the patience of a saint for someone that was very sceptical in using a freight forwarding service.

My only real complaint. I took the extra packaging for $15 and expected a lot more for my money than a few fragile stickers and two sheets of bubble wrap.

Would i use again. Yes, most probably

Thank you very much Sarah Harron

Date of experience: April 14, 2023