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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I will give you this rate but the final one will be given when my package comes
Easy to use website, help features useful, than you.
I wanted to edit or change the address once the package was re packaged but didn't allowed me.also I needed to wait and don't care to say for storage but hot a message saying my package was going to be destroyed. Why destroyed couldn't it be donated to salvation army or something. All was always good so far but this package in particular is like cursed.
Easy and fast. Wish you could stay logged in for days not having to log in again each time
Slow performance! Verification process of credit card is not appreciated
Hi Yasser. Thank you for your feedback. Sorry you are not satisfied with our service. Because we are the point of export for many high valued US goods, we have strong security measures in place surrounding many of our business practices, which may include verifying a payment method. I investigated the shipment number listed here and was not able to see the delay. We strive to process shipments as fast as possible and would like to investigate further. If you would like to discuss, please email us at [email protected]. Thank you, and I hope you have a nice day ahead.
I am not happy that you do not offer a solution to ship lose batteries to Egypt
Good except was no info or warnings about postage costs for restricted items being so high. Even asked support and they did not say anything... Needs to be more upfront on costs
Hi Anne, We are very sorry you ran into an issue using our services. We do appreciate your feedback. I understand your frustration. I took a look at your account history and see the shipment was more expensive because it contained essential oils which are flammable. These are classified as a dangerous good. Due to international regulations, shipping essential oils and other flammable items requires Stackry to use a certain box size and it limits the economy carriers offered. If using us in the future, please don't hesitate to send us a product link, so we can help determine if an item will be considered Hazmat. We are available at [email protected], or live chat. You may also read more about common Hazmat products here: https://www.stackry.com/en/hazmat. If you wish to discuss further, please email us at [email protected] attention to "Veronica". Thank you and have a great day ahead!
Simple, efficient, and very-very useful! Highly recommended
افضل شي في التعامل هو السرعة في إرسال التنبيهات لاستلام الشحنات
Many issues with the site. Payment issues when there shouldn't be. Added frustrations when it should be easy transactions. Great concept, makes life easier minus the issues.
Hi Fallon. Thank you for your review and long term customer history! This is great feedback for us. I do not see you contacted customer service regarding the website issues. If you wish to send specific details to [email protected] attention to "Veronica", we will make sure it is passed along to the appropriate department. ✅ I hope you have a nice day ahead. 😊
The shipping is much more than I thought. I have had nail polish shipped from the US before and it was half the price for the same service. There is only one bottle of polish inside. Would probably not use again unless I really had to have something from USA.
Hello Susan. Thank you for your feedback. I am very sorry that you were not satisfied with our pricing on this shipment. I looked at your account history. I see the shipment was more expensive, because it was a dangerous goods shipment due to the Nail Polish being shipped. Due to international regulations, shipping Nail Polish and other flammable items requires Stackry to use a certain box size and it limits the economy carriers we offer. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us. We do believe our prices to be very competitive but keep striving to bring costs down for our customers. If you would like to discuss it further, please email us at [email protected] and you will be helped by the best customer service in the industry!
Great so far customer service responds quickly and are very helpful
Hello Nathalion. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. We're looking forward to serving you again in the future!
My experience was great and website is easy to navigate.
I couldn't get direct delivery to the UK ordered 2 separate items which were carefully repacked and sent quickly to the UK
Was very happy to get the items and it was very quick and effortless
شحن باض جدا الأغراض التي معي وزنها ١١ باوند وعند الدفع صارت ٢١ باوند دفعت ١٧٣ دولار
الشحن غير منطقي
It's my fault but I am gutted. It cost me $115 to ship a pair of jeans. When I initially used the online calculator it definitely did not price my package that high, but once it arrived that was the cheapest option
اول تجربه لي بس حصلت لي مشكله في بعض الشحنات لما ادت تجميع الشحنات
Fast, efficient, and reliable service. Have had a long relationship with Stackry and they are very trustworthy.
Efficient services, and competitive prices.
Really pleased with the service so far with trying to order my chair. It was more expensive then I thought but it was still worth it..
As always very easy to use the Stackry shipping facility.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Ricardo. Sorry to hear you ran into an issue using our service. Stackry offers storage for 60 days. If you contact Stackry before that date, we will do our best to accommodate additional time for our customers if space allows. We do our best to notify customers of the storage timeframe of each of the packages in their lockers. Email alerts are sent to customers at 20, 30, 40, 45, 55 and 60 days. Upon review of your history, it appears you shipped the package on day 59, so this is why you received the final email that the package would be disposed. Sorry if the email sounded threatening. That is not our intent. If you wish to discuss further, you may reach customer service by phone, love chat or email us at [email protected]. Thank you and have a great day ahead!