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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I am impressed with the process and the savings on shipping via consolidation.
I am pretty impressed with the process.
Had some difficulty completing from my mobile device so had to switch to my laptop. Went smooth from my laptop
So far so good... this is my first shipment so will know better once it arrives
1Picture for packages is very bad quality, 2consolidation is not down in small box so i can safe many i has to pay in dementia weight because of that, 5 stat for the fast notification while Pack arrived
Hi Muhnnad. Thank you for your feedback. We value your comments and will use the critique to make the experience better for our clients. Sorry to hear the photo was poor. I will refer the details to the proper department to address. Upon review of your shipment, the car grill we consolidated was long in length, so due to this, the team had to use a longer box to fit the items. The good news is, you saved over $350 by consolidating the other orders into this package to save on shipping multiple smaller shipments. If you would like to discuss it further, please email us at [email protected] and you will be helped by the best customer service in the industry!
تم دفع الرسوم الى شركة DHL ثم تم ارجاع الشحنة الى لوحة التحكم بعد اسبوعين من تلريخ الشحن ثم بعد ذللك شحنت الشحنه من شركة اخرى ارمكس مع دفع رسوم اخرى
السلام عليكم,
نعتذر عن هذا الازعاج أخي الكريم,
بالنسبة لهذه الشحنة, ارسلت لنا دي اتش ال ايميل بتاريخ ال ٢١ من شهر ٣ ايميلا مفاده, انهم يحتاجون اعادة ارسال الاسم العنوان الكامل لمستلم الشحنة بالاضافة الى صورة عن الهوية الشخصية له’,
ارسلنا لك هذه التفاصيل لكن لم تم بالرد علينا, لذلك قمت دي اتش ال بارجاع الشحنة لنا, وعند وصول الشحنة لنا ارسلنا لك ايميل بتاريخ٣ من شهر ٤ بخبرك فيه انه الباكيج وصلت لنا وباسباب الارجاع,وقد أعدنا لك كامل مبلغ الشحن.وانت قمت باستخدام المبلغ في الدفع للشحن مع شركة شحن اراميكس,
حاولنا قدر الامكان المساعدة أخي الكريم,
شكرا لك,
Very smooth in dealing with clients. Friendly user interface.
Hi Leo, Thank you for the feedback. We appreciate your time and business.
The shipping prices are horrendous compared to the shops themselves as well as other forwarding services (around 50$ difference for medium packages). Paying for additional bubble wrap was basically meaningless. My package contained books and the only extra protection added was a small piece of thin bubble wrap laid on the bottom and top of the package with the books not being secure at all in the middle of those not securely wrapped in bubble wrap at all. Furthermore a package of mine once contained an art print that came in a special tube to protect it from scratches, tearing etc. Stackry threw away said protection though as it was considered an outer layer packaging and therefore no option to keep it. Unsurprisingly the print, that was just thrown on top of the other items, arrived damaged. After contacting support I was told stackry workers would keep packaging if they deem it necessary to protect the goods, but only if there are two layers of packaging. Support did not even acknowledge my other question regarding the damaged print and a possible refund.
Hi Yvonne. Sorry to hear you are not happy with our prices and services. We truly value your comments and hope to use your feedback to improve on the experience for our customers. Stackry offers two options for bubble wrap. A standard option and an extra fragile option where the items are bubble wrapped for extra protection. When a customer requests to repack or consolidate, Stackry removes the shipping boxes by default, but we give the option to retain any product packaging. For example, shoe boxes, clothing hangers, etc. Sorry to hear the art print was damaged and that portion of your request was not addressed. It sounds like we removed the print from the shipping box. We have a dedicated claims department to handle issues such as these. We would like to investigate further. Please email us at [email protected] attention to "Veronica”. Thank you, and I hope you have a nice day ahead.
Excellent service, everything went smoothly. Would definitely recommend
Sound nice until now I just hope for fast shipment and save one
Quick and easy with a nice saving on shipping costs
Really easy to use service. First time I've combined consignments. Just as easy to do. Really impressive savings on shipping as well.
It was a little complicated. Shipping estimates would have been nice.
Hi Pam. Thank you for your review and for using our service. We appreciate your business. In the future, you may find the shipping estimates by going to the shipping calculator on the dashboard. It is titled "Shipping Rates". You may also bookmark this page: https://www.stackry.com/en/shipping-calculator. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns. Have a great day!
Everything has been really smooth and easy to follow and use
Fast delivery and perfect condition, the items delivered safely without any damage.
Mohamed, thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback!
Safe - fast operation / response & organized
I rally appreciate
Thank you Mohammed. We appreciate your time and feedback. ❤️
شحن ممتاز توجد ملاحضة فقط الشحن الى خارج الولايات المتحدة الامريكية جدا مرتفع يرجى تحسين وتعديل الاسعار شاكرين حسن تعاون شركة ستاكري
Absolutely fabulous service as always I will not use anyone else thank you.
Thank you Michael for being our loyal customer and taking the time to leave us a review. We really appreciate your feedback! ❤️
Very fast action with multi choices of couriers and prices
This is my first time experiencing your service. Everything is still ok on the go.
When you pack my pie crusts on their sides a few always get damaged. I`d like them packed up, right side up. The pie crust lable on top. It seems you are trying to fit them the smallest box possible.
Hi Kyle. Thank you for your feedback. We truly value your comments and business. I am sorry to hear this happened to your items. I do not see you contacted customer service to report this issue. I asked that we add permanent packing instructions to your account to pack as you requested. Please chat, call, or email us at [email protected] to discuss further and you’ll be helped by the best customer service team in the industry!
I was not notified my package had arrive
Quick responses to queries but a little confusing about whether repacking is required to fulfill different shipping companies requirements. Stackry have been great but a little more advice would be welcome.
Hi Rachelle! Thank you for your review. Sorry to cause any confusion. I will make sure this feedback is passed along to the appropriate department. If you have any questions or concerns, please chat, call or email us at [email protected] and you will be helped by the best customer service in the industry! Thank you, and I hope you have a nice day ahead.
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Andrew, thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback!