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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
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You guys are awesome! Thank you for the amazing service
Keep up the great work
Amazing service at all time with very professional and friendly people
Very convenient service and easy to use The customer service team are friendly and responsive. Delivers on time or ahead of time through their FedEx option. There are more options but haven't tried those yet.
Excellent flow of the website. Keep up the good work.
Although most of my comments and enhancements have been adopted, however I am not happy cuz of the following:
- I referred a friend and did not get the $10 rebate on my next shipping and do not feel right that i have to follow up on it, as it is time consuming
- Your consolidation is taking too long
- website is considerably slow as of late
- think there should be rewards for hi users of you service
Regards,
Talal
First time user. Very good experience. Will certainly use again.
Thank you.
Everything's been handled professionally so far. The only hiccup was that it took a second delivery attempt to receive the package at your facilities, but it was resolved quickly.
Maybe a markdown of which shipping companies does not ship devices with lithium battery would be nice. So that I don't have to go through all the hassle next time.
A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
It took you guys six or seven days from the time I submitted the consolidation request for you guys to send an email telling me that the consolidation box was ready. You guys say that you will call me back, but you never call me back. Also your insurance is too expensive. Also, you're shipping options are too expensive. Also, you don't have the option to not have the consolidator open the boxes-in other words to keep the original boxes and just stick all the original boxes in a bigger box.
عدم تطابق الوزن الفعلي مع الوزن المحسوب مما يؤدي لزياده مبلغ الشحن فما الفائده من تجميع الشحنات
The consolidation took about 4 days. In general, I am happy with Stackry
Responsive, quick shipping. Only suggestion would be able to reconsolidate packages if a second has arrive before one in progress has been shipped out.
Really quick at informing me of parcels and then shipping them on when I have completed details. Like the fact that I get to chose which delivery company to use and to arrange shipment myself when it suits my needs. Have used company a number of times and been very happy with the services they provide.
Customer service is amazing! Always helpful and get back to you as quickly as they can
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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