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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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Been good, would like a coupon code for the amount of shipments I have done. Only 1 item has not arrived. Have recommended Stackry to many friends.

Date of experience: April 7, 2020
Kuwait
1 review
0 helpful votes
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You guys are awesome!
April 7, 2020

You guys are awesome! Thank you for the amazing service

Keep up the great work

Date of experience: April 7, 2020
Kuwait
1 review
0 helpful votes
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I would like to thank very much for your dignity in your work

Date of experience: April 7, 2020
Kuwait
1 review
0 helpful votes
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This is my first time i deal with Stackry, overall good experience but i would love to see quality customer service when replying to emails in professional manner.

Date of experience: April 7, 2020
Canada
1 review
0 helpful votes
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Seamless
April 7, 2020

Seamless. Very fast consolidation and payment, especially during a these tough times. Huge thank you to all the hardworking staff!

Date of experience: April 7, 2020
GB
1 review
0 helpful votes
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Amazing service at all time with very professional and friendly people

Date of experience: April 7, 2020
AE
1 review
0 helpful votes
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Very convenient service and easy to use The customer service team are friendly and responsive. Delivers on time or ahead of time through their FedEx option. There are more options but haven't tried those yet.

Date of experience: April 7, 2020
Philippines
1 review
0 helpful votes
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Excellent flow of the website
April 7, 2020

Excellent flow of the website. Keep up the good work.

Date of experience: April 7, 2020
Saudi Arabia
1 review
0 helpful votes
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Although most of my comments and enhancements have been adopted, however I am not happy cuz of the following:
- I referred a friend and did not get the $10 rebate on my next shipping and do not feel right that i have to follow up on it, as it is time consuming
- Your consolidation is taking too long
- website is considerably slow as of late
- think there should be rewards for hi users of you service
Regards,

Talal

Date of experience: April 7, 2020
Iraq
1 review
0 helpful votes
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In fact, the services are very impressive, fast implementation, technical support. This is my second experience with Stackery, and it will not be the last.

Date of experience: April 6, 2020
Australia
1 review
0 helpful votes
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First time user
April 6, 2020

First time user. Very good experience. Will certainly use again.

Thank you.

Date of experience: April 6, 2020
Mexico
1 review
0 helpful votes
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Everything's been handled professionally so far. The only hiccup was that it took a second delivery attempt to receive the package at your facilities, but it was resolved quickly.

Date of experience: April 6, 2020
Canada
1 review
0 helpful votes
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Maybe a markdown of which shipping companies does not ship devices with lithium battery would be nice. So that I don't have to go through all the hassle next time.

Date of experience: April 6, 2020
Texas
1 review
0 helpful votes
Follow WISAM N.
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A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: April 6, 2020
California
1 review
0 helpful votes
Follow Christian A.
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It took you guys six or seven days from the time I submitted the consolidation request for you guys to send an email telling me that the consolidation box was ready. You guys say that you will call me back, but you never call me back. Also your insurance is too expensive. Also, you're shipping options are too expensive. Also, you don't have the option to not have the consolidator open the boxes-in other words to keep the original boxes and just stick all the original boxes in a bigger box.

Date of experience: April 6, 2020
Saudi Arabia
1 review
0 helpful votes
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عدم تطابق الوزن الفعلي مع الوزن المحسوب مما يؤدي لزياده مبلغ الشحن فما الفائده من تجميع الشحنات

Date of experience: April 6, 2020
AE
1 review
0 helpful votes
Follow Fadi O.
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The consolidation took about 4 days. In general, I am happy with Stackry

Date of experience: April 6, 2020
Canada
1 review
0 helpful votes
Follow Winston W.
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Responsive, quick shipping
April 3, 2020

Responsive, quick shipping. Only suggestion would be able to reconsolidate packages if a second has arrive before one in progress has been shipped out.

Date of experience: April 3, 2020
GB
1 review
0 helpful votes
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Really quick at informing me of parcels and then shipping them on when I have completed details. Like the fact that I get to chose which delivery company to use and to arrange shipment myself when it suits my needs. Have used company a number of times and been very happy with the services they provide.

Date of experience: April 3, 2020
GB
1 review
0 helpful votes
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Customer service is amazing!
April 3, 2020

Customer service is amazing! Always helpful and get back to you as quickly as they can

Date of experience: April 3, 2020