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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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It would be more relevant and helpful to know which packages are coming from which senders as your website does not proactively provide this needed information.

Date of experience: April 2, 2020
Canada
2 reviews
0 helpful votes
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No problems with this company so far! I have used Stackry several times.

Date of experience: April 2, 2020
Saudi Arabia
1 review
0 helpful votes
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Good Services,, wished that the information of the packages appeared without been typed by us.

Date of experience: April 2, 2020
South Africa
1 review
1 helpful vote
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Good processes, only problem is a lack of cheaper shipping options (when time is less important - currently no USPS etc for larger boxes)

Date of experience: April 2, 2020
Saudi Arabia
1 review
0 helpful votes
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85%
April 2, 2020

85%

Date of experience: April 2, 2020
AE
1 review
0 helpful votes
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...
April 2, 2020

...

Date of experience: April 2, 2020
North Carolina
1 review
0 helpful votes
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It's too expensive
June 12, 2020

It's too expensive. PR is not an international country. USPS should be an option.

Date of experience: April 1, 2020
New Zealand
1 review
0 helpful votes
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I'm for years with you now, BUT I'm highly appointed about your service charges etc. and I will NOT further recommend you at all! I had to wait 5 days for a reply from you for a question & then RUBBISH... bla, bla & then wait another 3 days absolutely UN-Exceptable service OUT OF TEN, - 10 in my books!

Date of experience: April 1, 2020
GB
1 review
0 helpful votes
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Been using Stackry for a while and find it simple and great!

Date of experience: April 1, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Nawaf G.
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Why did you separate the two shipments from each other? Yes, I received a notification that it contains a battery, but why will I pay twice the charge?! This will increase the shipping costs. Previously, you used to separate harmful shipments automatically, and send them all at the same time! This is very annoying. It will make me reconsider working with you in the future. The combined shipment cost was $ 187 and now it is more than $ 200!

Date of experience: April 1, 2020
Saudi Arabia
1 review
0 helpful votes
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Thanks for the great services you team provide.

Regards

Date of experience: April 1, 2020
Canada
1 review
0 helpful votes
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So far so good, I find this company very efficient, items are properly packed and shipping is fast

Date of experience: April 1, 2020
AE
1 review
0 helpful votes
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Thank You
It was fast and the team are helpful all the time

Date of experience: April 1, 2020
Qatar
1 review
0 helpful votes
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Consolidation is being very slow
March 31, 2020

Consolidation is being very slow. Slower than the 2-3 days advertised on the website.

Date of experience: March 31, 2020
AE
1 review
0 helpful votes
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The package is so small and shipping charge is high. I don't know what happen to Stackry even consolidation charge is high. Shipping charge is high also. Other shipping company they don't charge consolidation charges example fish fast.com. Only Stackry processing is fast. Thanks

Date of experience: March 31, 2020
Kuwait
1 review
0 helpful votes
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The overall experience is very good, however, the website needs to be faster and more user friendly.

Date of experience: March 30, 2020
Malaysia
1 review
0 helpful votes
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So far so good...
June 12, 2020

So far so good... need to try out more to get 100% confidence...

Date of experience: March 30, 2020
Canada
1 review
1 helpful vote
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Great!
March 31, 2020

Great! Thank you for your service. Stay safe and healthy.

Date of experience: March 30, 2020
GB
1 review
0 helpful votes
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Always very helpful and quick to sort out issues! Glad to have come across Stackry as it makes shopping for stuff from the USA more cost efficient!

Date of experience: March 30, 2020
South Africa
1 review
0 helpful votes
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All good
March 30, 2020

All good. But not help shipping aerosols and difficulty shipping items with batteries.

Date of experience: March 30, 2020