Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ich bin super zufrieden.
Leider hakt es manchmal bei der Bezahlmethode oder ich komme aus irgendeinem anderen Grund nicht weiter, sodass ich die ganzen Eingaben noch einmal neu angeben muss.
هذه شركة شحن رائعة جدا ومميزة للشراء والشحن السريع أنا دائما اعتمد عليها شكرا لكم
It's a good service but still super expensive to ship anything... :/
Generally great but 1 lost package (not Stackry's fault) and 1 hit with massive import tax. The other 5 packages sailed through expediantly.
Mixed bag so far. 1st package lost. 2nd package sailed through. 3rd package ended up in Sweden en route to UK where it picked up a hefty customs charge.
Not quite as reliable as I'd like but overall worth it to avoid excess postage and taxes from US to UK. Also since Brexit messed pretty much everything up many US companies don't send to the UK anymore so Stackry solves that problem.
Great website, easy to use and excellent shipments every time!
Great service! Would recommend to family and friends 100%
Super service! Website quick and easy to understand, seem to offer a trustworthy service.
A great service but I am disappointed that some of my favourite businesses such as Walmart don't ship to the Stackry address. Every time I enter it, the order will get thrown out.
Great service as usual, speedy consolidation, love the shipping options. Thank you!
For EU customer it's amazing. You have your adress to use. Simple. Quick. Thank you!
Stackry is always the best! The customer service is great and I know my packages will get to me in good condition.
Cost of handling and shipping is too high!
Please reduce the shipping prices
Hi Abdullah. Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns
Brilliant service and great communication throughout. Glad I found you Stackry.
Very efficient and cost effective.
Quick posting and I would recommend
I had a $10 referral code which they completely refused to take off my shipping. I am new and had a referral code. I will not be using Stackry again.it is cheaper to buy online in Uk.
All is good service, I admire you and nothing to complain. Cheers
Been using Stackry for a few years after switching from MyUs, the service is much better although they do make a few mistakes during consolidation ie they are supposed to leave the original boxes intact but instead they discard them and ship the items loose which is when damage occurs, so bear this in mind if you ship delicate items
I was hesitant at first but so glad I signed up to Stackry, they make shipping from the U. S to my home in the U. K so very easy, their website/app is straightforward and uncomplicated to use, the staff working there are so very helpful, big thank you to Amanda who recently resolved a hiccup with a missing address detail, she was courteous and professional with her actions and very considerate to a new user! I definitely recommend using Stackry to anyone wishing to shop in the U. S with retailers that won't send to the U. K.
I used their repacking service (that they charge $5 for), which they claim will save on size and dimensions of the parcel, and ultimately save shipping cost.
What happened? They claimed that the weight doubled and that the overall dimension increased, and now I'm supposed to pay 50% more in shipping costs.
Looks like I don't have any choice but to accept the loss, since I need the stuff I ordered. But this is just fraudulent behavior. First, and definitely the last time, I have used their services.
Hi Marten. Thank you for the feedback. I am sorry to hear that there was a problem with your shipment. We would like to investigate the issue further. Please email us at [email protected] attention to "Veronica”. Thank you, and I hope you have a nice day ahead.
They outright lie about the weight of packages so that they can charge higher shipping rates which is fraud. In my experience it was more than double the actual weight. This is based on not only the previous carrier that delivered the package to their warehouse but photographic evidence provided by their own employees of the scale in their own warehouse. I contacted customer support and they literally couldn't care less, tripping over themselves to make illogical desperate excuses while trying to upsell me on services I didn't need or want then deliberately dodged tough questions they didn't want to answer. Pathetic excuse for a business with zero ethical integrity. Avoid if you have any self respect and prefer not to throw your money in the trash by supporting their scam.
Great service highly recommended :) cant rate you enough
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Jeremy. Thank you for taking the time to leave us a review. We're thrilled to hear that you think our service is great, but sorry to hear you had trouble placing an order with Walmart. We receive several orders from Walmart daily, so we are not sure why you would be having a problem. If you have time, please reach out to customer service at [email protected] to discuss further.