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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Professional service. I have shipped a number of items from US to UK, the price is always reasonable.
This service is quick and reliable. Highly recommend to everyone
My order cane incomplete! Stackry STOLE my packages and claim orders were delivered incomplete by the initial supplier! Needless to say, the WORST customer experience ever! These people piss you off and doesn't do their jobs right! They never replies to emails and they purposely keep you waiting on chat without giving you a proper response. DO NOT GET SCAMMED. Paid a huge sum to ship my packages and most items weren't even in there when delivered. THIEVES SITTING ON THRONES AT STACKRY!
Absolutely love this service, so happy i found it! I've recommended it to lots of my friends who have all had good things to say about it, too
Brilliant service all round. Highly recommended. Thank you so much!
Always a no hassle brilliant service. Thank you!
التجربة ممتازة شكرا stackry التواصل ممتاز...
The process was easy however it would be nice if there were cheaper shipping options. I thought I'd use Stackry to save on the shipping cost of an item I bought from eBay in USA being shipped to Australia. However the cheapest option on Stackry was double the original shipping amount of eBay's global shipping price! I would have been better off just paying for shipping directly through eBay. The original shipping cost through eBay was around $250 AUD however the cheapest shipping amount on Stackry was over $500 AUD! Please offer some cheaper shipping methods. Even if it takes longer, I would rather wait 3-4 weeks to receive an item than have to pay a lot more to receive the item within a week.
Hi Roderick. Thank you for your feedback. Sorry to hear the price to ship was higher than expected and it was less expensive through eBay. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!
Overall good. In the package description I would like to have more characters available.
Hi Cohavit. Thank you for your business and feedback. I will make sure this feedback is passed along to the appropriate department. Thank you, and I hope you have a nice day ahead.
Is the best choice for business and safety shipping and high quality
Hi Mazin. Thank you for taking the time to leave us a review. We appreciate your kind words about the safety and quality of our service. We appreciate your feedback and are happy to have you as a customer!
ممتاز جدا وسريعين بس مو مره
والاسعار مره كوييسسة وبسسسسسسسسس
فعلا شركه رائعه ومتعاونون بشكل كبير وخدمه عملاء رائعين فعلا
اشكركم
I have had a great experience ce with Stackry every time I have used it. It's a great service.
Super easy service to use, great way to save on shipping to Europe!
دافع على شحنه وهيا اساسا غلط من عندكم وتأخير ولخبطه في الخزنه
Fast and efficient website and service, thank u so much for ur service. Greatly appreciated
Easy process and straight forward, good way to ship items from places who do not ship overseas
Pretty good service overall ive saved alot of money on shipping while also being able to buy From US only places 10/10
The shipping options available were very limited and relatively expensive.
Hi Patrick. Thank you for taking the time to leave us a review. We appreciate your feedback and apologize you were not happy with our pricing and the available options. We're constantly working to balance our prices with the high-quality service we strive to provide. If you have any suggestions on how we can improve our shipping options, we'd love to hear them. Please feel free to email us at [email protected] and we'll be happy to discuss further.
Easy to use, fast and efficient. So far so good - long may this continue!
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Chandinee. Thank you for your feedback. Sorry to hear you did not have a good experience using our service. We understand it is frustrating to receive an incomplete shipment. I looked into your account history and see a complete investigation was performed by Stackry's claim department. This investigation included a review of the video footage of the consolidation. Based on our findings, it was discovered to be a retailer error. The video footage shows all items received at Stackry were packed into the consolidated box. Sufficient evidence was sent to you by the claims department to support this. Based on the conclusion, sadly the claim was denied and we respectfully ask you to inquire with the retailer. Perhaps the retailer will offer a refund or replacement items to fulfill the order you placed. Again we are very sorry this happened to your order, but please know we determined the mistake did not occur at Stackry.