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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Professional service
February 27, 2025

Professional service. I have shipped a number of items from US to UK, the price is always reasonable.

Date of experience: February 17, 2025
GB
1 review
0 helpful votes
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This service is quick and reliable
February 24, 2025
Updated review

This service is quick and reliable. Highly recommend to everyone

Date of experience: February 14, 2025

Brilliant
April 11, 2024
Previous review

Brilliant.

Date of experience: April 1, 2024
Mauritius
1 review
1 helpful vote
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My order cane incomplete! Stackry STOLE my packages and claim orders were delivered incomplete by the initial supplier! Needless to say, the WORST customer experience ever! These people piss you off and doesn't do their jobs right! They never replies to emails and they purposely keep you waiting on chat without giving you a proper response. DO NOT GET SCAMMED. Paid a huge sum to ship my packages and most items weren't even in there when delivered. THIEVES SITTING ON THRONES AT STACKRY!

Date of experience: February 14, 2025
Judy G. Stackry Rep
over a year old

Hi Chandinee. Thank you for your feedback. Sorry to hear you did not have a good experience using our service. We understand it is frustrating to receive an incomplete shipment. I looked into your account history and see a complete investigation was performed by Stackry's claim department. This investigation included a review of the video footage of the consolidation. Based on our findings, it was discovered to be a retailer error. The video footage shows all items received at Stackry were packed into the consolidated box. Sufficient evidence was sent to you by the claims department to support this. Based on the conclusion, sadly the claim was denied and we respectfully ask you to inquire with the retailer. Perhaps the retailer will offer a refund or replacement items to fulfill the order you placed. Again we are very sorry this happened to your order, but please know we determined the mistake did not occur at Stackry.

Ireland
1 review
0 helpful votes
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Absolutely love this service, so happy i found it! I've recommended it to lots of my friends who have all had good things to say about it, too

Date of experience: February 14, 2025
GB
1 review
0 helpful votes
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Brilliant service all round
February 23, 2025
Updated review

Brilliant service all round. Highly recommended. Thank you so much!

Date of experience: February 13, 2025

Always a no hassle brilliant service
October 25, 2024
Previous review

Always a no hassle brilliant service. Thank you!

Date of experience: October 15, 2024
Saudi Arabia
1 review
0 helpful votes
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التجربة ممتازة شكرا stackry التواصل ممتاز...

Date of experience: February 12, 2025
Australia
1 review
0 helpful votes
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The process was easy however it would be nice if there were cheaper shipping options. I thought I'd use Stackry to save on the shipping cost of an item I bought from eBay in USA being shipped to Australia. However the cheapest option on Stackry was double the original shipping amount of eBay's global shipping price! I would have been better off just paying for shipping directly through eBay. The original shipping cost through eBay was around $250 AUD however the cheapest shipping amount on Stackry was over $500 AUD! Please offer some cheaper shipping methods. Even if it takes longer, I would rather wait 3-4 weeks to receive an item than have to pay a lot more to receive the item within a week.

Date of experience: February 12, 2025
Judy G. Stackry Rep
over a year old

Hi Roderick. Thank you for your feedback. Sorry to hear the price to ship was higher than expected and it was less expensive through eBay. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!

Cyprus
1 review
0 helpful votes
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Excellent service!
February 22, 2025

Excellent service! I have never encountered any issues.

Date of experience: February 12, 2025
Israel
1 review
0 helpful votes
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Overall good
February 21, 2025

Overall good. In the package description I would like to have more characters available.

Date of experience: February 11, 2025
Judy G. Stackry Rep
over a year old

Hi Cohavit. Thank you for your business and feedback. I will make sure this feedback is passed along to the appropriate department. Thank you, and I hope you have a nice day ahead.

Oman
1 review
0 helpful votes
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Is the best choice for business and safety shipping and high quality

Date of experience: February 10, 2025
Judy G. Stackry Rep
over a year old

Hi Mazin. Thank you for taking the time to leave us a review. We appreciate your kind words about the safety and quality of our service. We appreciate your feedback and are happy to have you as a customer!

Saudi Arabia
1 review
0 helpful votes
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ممتاز جدا وسريعين بس مو مره
والاسعار مره كوييسسة وبسسسسسسسسس

Date of experience: February 10, 2025
Yemen
1 review
0 helpful votes
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فعلا شركه رائعه ومتعاونون بشكل كبير وخدمه عملاء رائعين فعلا
اشكركم

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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I have had a great experience ce with Stackry every time I have used it. It's a great service.

Date of experience: February 7, 2025
NL
1 review
0 helpful votes
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Super easy service to use, great way to save on shipping to Europe!

Date of experience: February 7, 2025
Saudi Arabia
1 review
0 helpful votes
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دافع على شحنه وهيا اساسا غلط من عندكم وتأخير ولخبطه في الخزنه

Date of experience: February 7, 2025
Canada
1 review
0 helpful votes
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Fast and efficient website and service, thank u so much for ur service. Greatly appreciated

Date of experience: February 6, 2025
Australia
1 review
0 helpful votes
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Easy process and straight forward, good way to ship items from places who do not ship overseas

Date of experience: February 5, 2025
Saudi Arabia
1 review
0 helpful votes
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Pretty good service overall ive saved alot of money on shipping while also being able to buy From US only places 10/10

Date of experience: February 5, 2025
GB
1 review
0 helpful votes
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The shipping options available were very limited and relatively expensive.

Date of experience: February 4, 2025
Judy G. Stackry Rep
over a year old

Hi Patrick. Thank you for taking the time to leave us a review. We appreciate your feedback and apologize you were not happy with our pricing and the available options. We're constantly working to balance our prices with the high-quality service we strive to provide. If you have any suggestions on how we can improve our shipping options, we'd love to hear them. Please feel free to email us at [email protected] and we'll be happy to discuss further.

GB
1 review
0 helpful votes
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Easy to use, fast and efficient
February 14, 2025

Easy to use, fast and efficient. So far so good - long may this continue!

Date of experience: February 4, 2025