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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great efficient service and extremely helpful. Recommended.

Date of experience: March 3, 2025
GB
1 review
0 helpful votes
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Great fast service
March 13, 2025

Great fast service.
Saves me a fortune on shipping, I wish I joined years ago.

Date of experience: March 3, 2025
Judy G. Stackry Rep
12 months ago

Hi Wayne! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. So happy we saved you on the shipping costs! We're looking forward to serving you again in the future!

Saudi Arabia
1 review
0 helpful votes
Follow abdou I.
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شكرا جزيلا ستاكري
ونرجوا التيسير لعملاء ستاكري في اتمام عمليات الشحن
نشكر موظف خدمة العملاء سعيد منصور
وشكر خاص لخدمة العملاء
سعيد منصور

Date of experience: February 27, 2025
Canada
1 review
0 helpful votes
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First shipment was smooth processing second time around package got lost for three weeks At warehouse before they shipped it out

Date of experience: February 27, 2025
Judy G. Stackry Rep
12 months ago

Hi Sage, thank you for taking the time to leave us a review. I am sorry to hear you had problems using our service the second time around. We strive to ensure all packages are entered into the correct customer's accounts promptly. I investigated the issue described and see your most recent package was received at Stackry without the unit/locker # we assigned you. Unfortunately, this is outside of our control. Because many of our clients share the same name, any packages received where the locker number is missing are checked into a "lost and found" locker to be claimed by the rightful owner. I hope you can understand that this policy is in place to prevent items from being shipped to the wrong party and will consider revising your review. If you would like to discuss it further, please email us at [email protected]. Thank you, and I hope you have a nice day ahead.

GB
1 review
0 helpful votes
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Straight forward, like seeing the pictures of the package you can judge the size of the box

Date of experience: February 27, 2025
Oman
1 review
0 helpful votes
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Very excellent service, I thank the workers in this wonderful institution

Date of experience: February 27, 2025
Oman
1 review
0 helpful votes
Follow Abdulaziz P.
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افضل تعامل وتطبيق مرن والموظفين ودودين وسرعه استجابة في حال التواصل دائمآ مستمرين بالتعامل معكم

Date of experience: February 26, 2025
New Zealand
1 review
0 helpful votes
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Convenient and fast service, friendly/efficient customer service

Date of experience: February 26, 2025
Israel
1 review
0 helpful votes
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Great service, very simple and straightforward. The new changes are very helpful

Date of experience: February 26, 2025
GB
1 review
0 helpful votes
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Fantastic service not had a parcel delivered yet but the first steps are so well laid out.

Date of experience: February 26, 2025
Oman
1 review
0 helpful votes
Follow Ibrahim X.
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رائع ومتعاون ممتاز جربت خدمات بس ستاكري الافضل دائما شكرا 🌹

Date of experience: February 25, 2025
Oman
1 review
0 helpful votes
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شكرا لستاكري على التعامل الجميل وحفظ الامانات وتجميع المميز

Date of experience: February 25, 2025
GB
1 review
0 helpful votes
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Great service from Stackry
March 6, 2025

Great service from Stackry. Super easy to use and reasonable cost

Date of experience: February 24, 2025
France
1 review
0 helpful votes
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I appreciate your service very much, it's been very helpful in having the items delivered from USA to Europe.

Date of experience: February 24, 2025
Bahrain
1 review
0 helpful votes
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I like the fact that I can combine all the items into one package and have it sent to me

Date of experience: February 21, 2025
Poland
1 review
0 helpful votes
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Too expensive cost of shipping
March 2, 2025

Too expensive cost of shipping. It's a pity because the service itself is good.

Date of experience: February 19, 2025
Judy G. Stackry Rep
over a year old

Hi Pawel. Thank you for taking the time to share your thoughts about your experience with Stackry. Sorry the pricing is too expensive for your budget. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We strive to offer competitive prices while maintaining the high-quality service you expect from us. If you have any questions or concerns about our pricing, please don't hesitate to reach out to our customer service team at [email protected]. We're here to help and appreciate your business.

GB
1 review
0 helpful votes
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Never had an issue
March 1, 2025
Updated review

Never had an issue. Super quick to process my shipment request & as always, excellent value for money. In fact, it came to half of what I had estimated so I'm thrilled. Thanks again, Stackry!

Date of experience: February 19, 2025

I've just used Stackry for the first time and I'm very...
August 17, 2024
Previous review

I've just used Stackry for the first time and I'm very pleased at the experience so far. I was notified a day after my package arrived at the facility that it was in my locker--with where I purchased it from informing me the day before. The process was really simple with only four steps required to ship the item out from my locker & it went really smoothly. Loved the option to re-pack the item if the original box was too big. Shipping was really affordable, too! If I had paid shipping from the original place my item came from (which they don't offer to the uk), it would have cost at least 2-3 times more. So happy with what it came to for the cheapest option. Will definitely be using Stackry again!

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Thank you for always replying so quickly and a super service!

Date of experience: February 19, 2025
Spain
1 review
0 helpful votes
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Very good!
February 28, 2025
Updated review

Very good! I'm very satisfied with Stackry a! Fast and sure!

Date of experience: February 18, 2025

Super Service
September 22, 2024
Previous review

Super Service - ich bin sehr zufrieden!

Date of experience: September 12, 2024
Canada
1 review
0 helpful votes
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Very good customer service, thanks Veronica for helping out with everything

Date of experience: February 17, 2025