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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Great shopping service for when I shop in America. I love it. 💯

Date of experience: March 20, 2025
GB
1 review
0 helpful votes
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All good
March 30, 2025
Updated review

All good. Fast reliable. Always on time. Communication is great. Recommended

Date of experience: March 20, 2025

Perfect as usual
February 3, 2025
Previous review

Perfect as usual. Usually a week turnaround from US to UK. Always a pleasure.

Date of experience: January 23, 2025
South Africa
1 review
0 helpful votes
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Good day
March 30, 2025

Good day,

You have condemned an item with no option on the portal to submit a clarification.

Date of experience: March 20, 2025
Judy G. Stackry Rep
11 months ago

Hi Gary. Thank you for your feedback. I am sorry to hear you ran into an issue using our service. I do not see you contacted customer service regarding this issue. The team in very helpful in navigating these inquiries. Please chat, call, or email us at support@stackry. Com to discuss further and you’ll be helped by the best customer service team in the industry!

AE
1 review
0 helpful votes
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Sending a greeting card to NY for 12.99 is overpriced. Local postage rate is too high.

Date of experience: March 19, 2025
Judy G. Stackry Rep
11 months ago

Hi Makram. Thank you for your feedback. Sorry our service did not meet your expectations. Stackry is an international package forwarder, so our service is not cost effective to ship a card in the USA. The minimum package size we ship is 1 lb. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages internationally. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

California
1 review
0 helpful votes
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Excellent!
March 27, 2025

Excellent! Have been using the service à few years and have always had a great experience.

Date of experience: March 17, 2025
Canada
1 review
0 helpful votes
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Shipping cost was ridiculously high. I would guess 3 to 5 times what a post office would charge.

Date of experience: March 17, 2025
Judy G. Stackry Rep
11 months ago

Hi Andrew. Thank you for taking the time to leave us a review. We appreciate your business and feedback. We are very sorry you are not happy with our USPS Express mail pricing. Our pricing for USPS Express Mail is competitive. Perhaps you are referring to a different USPS service? Stackry offers many options for shipping to your country. I looked into the shipment and I see there were less expensive options. Customer support very helpful in answering any questions about the shipping carriers we offer. If you would like to discuss it further, please email us at [email protected] and you will be helped by the best customer service in the industry!

Belgium
1 review
0 helpful votes
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Great service as always but it's getting more expensive...

Date of experience: March 17, 2025
Judy G. Stackry Rep
11 months ago

Hi Guillaume! Thank you for taking the time to leave us a review. We appreciate your business and feedback. We understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. I took a look at your account history and see your latest shipment was much larger than previous shipments. The prices are based on the size and weight of the shipment. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you continue to use our services. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.


So far so good!
February 11, 2025
Previous review

So far so good! Will be coming back for more...

Date of experience: February 1, 2025
Australia
1 review
0 helpful votes
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Straight forward instructions and smooth process. Was happy with my last order, so here I am again 😃

Date of experience: March 12, 2025
GB
1 review
0 helpful votes
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Brilliant service all round
March 22, 2025

Brilliant service all round. Quick to notify when a package arrives, and fast efficient consolidation service. Thank you!

Date of experience: March 12, 2025
Judy G. Stackry Rep
12 months ago

Thank you, Dan, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you've had a positive experience with our service, and we're glad you've found us to be fast and efficient. We look forward to serving you again in the future!

GB
1 review
0 helpful votes
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Brilliant service again thank you really really appreciated once again thanks

Date of experience: March 12, 2025
Judy G. Stackry Rep
12 months ago

Thank you, Lee, for being a valued customer and taking the time to leave us a review. We're thrilled to hear that you think our service is brilliant! We're grateful for your business and appreciate your kind words.

Australia
1 review
0 helpful votes
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Always good experience with Stackry. Only freight forwarder I can say that about.

Date of experience: March 11, 2025
Judy G. Stackry Rep
12 months ago

Hi Tony! Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you've always had positive experiences with our service. We're looking forward to serving you again in the future!

GB
1 review
0 helpful votes
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Very trustworthy, well managed, great service
Quick service

Date of experience: March 11, 2025
Hungary
1 review
0 helpful votes
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A little bit expensive…Always 60-70 usd is the shipping. No cheaper option. Otherwise trustable company.

Date of experience: March 10, 2025
India
1 review
0 helpful votes
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Absolutely fantastic!
March 20, 2025

Absolutely fantastic! Veronica is always patiently listens to requests and provides solutions!

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
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Excellent, I have tried many forwarding companies, Stackry is the best so far

Date of experience: March 7, 2025
Portugal
1 review
0 helpful votes
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Great service, highly recommended, fast and relatively cheap

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
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Excellent service, efficient and timely delivery and information

Date of experience: March 6, 2025
GB
1 review
0 helpful votes
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It's a great service and a great way to get my items shipped from another country

Date of experience: March 6, 2025
GB
1 review
0 helpful votes
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Consolidation fee over double or more, making stackry less competitive - no offers for being a regular user etc, will be looking for an alternative

Date of experience: March 6, 2025
Kuwait
2 reviews
0 helpful votes
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Items are not packed well and are just thrown into...
March 16, 2025
Updated review

Items are not packed well and are just thrown into the box.
All else is ok

Date of experience: March 6, 2025

FANTASTIC SERVICETIMELY AND PROFESSIONAL COMPARED...
February 12, 2025
Previous review

FANTASTIC SERVICE
TIMELY AND PROFESSIONAL COMPARED TO OTHER FREIGHT FORWARDERS.
WOULD DEFINITELY RECOMMEND.

Date of experience: February 2, 2025