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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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My experience with you was awesome very nice and caring thank you
They charged my card for products I didn't even have. Then I contacted them, they said they did a refund and would take 2-10 days. After 10 days she said they didn't do the refund until 3 days after I requested the refund. (But the email said the date I originally called in, and not 3 days later) come to find out they put the incorrect billing address and my money was never coming to me. Now they won't respond to my emails at all. This is such an aw**************)ful feeling to be out close to 200$ for products I don't even have. Awful awful awful customer service. Plus to steal my money amd not give it back, what kind of business does that.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I liked. It over all. I just there was a face scan like other beauty companies have so your company could see what your working with.
Hi Teresa! Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to the relevant team.
I'm trying these products out for the first time. In doing so while placing my order I don't like that they tried to sell me every thing they make. Some items I refused at least twice.
Hi Pamela - Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to our marketing team.
I have just started using there scalp serum for hair regrowth and I believe it is working well. I signed up for the automatic renewals to continue using this product. I was unaware that the replacement capsules go into the first spray container that you receive, so I threw the whole thing away before receiving my replacement. They were super understanding and accommodating to my needs with a replacement, and quick with response! Very pleased with my experience with Spoiled Child so far!
Thanks so much for the love! We love having you in our capsule crew. <3
BAD! I WAS MISLEAD INTO A TRY BEFORE YOU BUY ONLY TO BE CHARGED $120 FOR PRODUCTS, I AM NOT LONGER INTERESTED IN ANY PRODUCTS FROM THIS COMPANY, I WANT A FULL REFUND!
I placed my order using PayPal which has my old address since I just moved. I'm not able to call customer service and have the address changed. Their contact operates by email which says it takes 24hrs or more to respond.
I have not received mine yet. I just ordered it today but I have a friend that uses it and she loves it so that's why I'm trying it.
You’re going to love it!
I ordered spoiled Child college liquid
I ordered spoiled child college liquid
I cannot log in to my account. Their website says the system will send you a secure link, but it is never sent. I contacted customer service to suspend my subscription. I received an email from customer service stating that my refill was moved up to the following month but that she needed my billing information so her manager could change my password, and I have not heard back from them. The customer service agent asked for my consent so her manager could change my password. I followed up the next day and have not heard back from them, nor can I log in to my account. There is no phone number to contact customer service or a timeframe of when to expect to hear back.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Waiting to receive my package and get started looking and feeling better! :) I a looking forward to receiving it soon.
Can’t wait for you to try our products!
Th website said its free of cost try before you buy but they charged $167. Very bad experience no link to return as well.
Still waiting for my product
Easy and simple …. Questions was easygoing and the product presentation was too good I hopping will enjoy
You’re going to love it!
This product its just truly amazing the flavors are so delicious and yes if you be consistent and patience you eventually start to see the results. My skin has never glow as much as now.
Results never get old!
Was super easy and the quiz tells you exactly what you need
LOVE to hear it!
I only ordered one bottle but it has me down ordering the same bottle twice, one with a free gift. I only want one bottle
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Hopefully this is true not a scam because it's scary to buy thing on TikTok and then it's a scam crossing my fingers
Hi Maria - I'm sorry if any confusion was caused! We are not a scam. You can also check out more about us on Spoiledchild.com. Please don’t hesitate to reach out to our customer support at [email protected] if you have any other questions or concerns!
Gave a review. Got my email confirming 15 dollars off my next purchase with the code. Tried to use the code. Didn't work. Reviews are a waste of time.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Tried with my daughter, and liked it, now on my own with the 27 and s33 will write another in 30days
You’ll be obsessed with the results!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for the love! This made our day.