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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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🥰 ah esperar mi colageno y después contare mi experiencia
We’re thrilled to hear that your purchase was smooth and hassle-free. We’re just as excited as you are for your collagen to arrive! We’ll be right here celebrating your progress as you start your new routine, and we definitely can't wait to hear your results once you’ve tried it!
Glad I was offer a 14 trial to try out the product. Thanks for sending out a free gifts as well. Love when vendors think of their customers and offers perks and free items and 14 day trial. Thanks
Thank you so much for your kind words and for appreciating the 14-day trial and the little surprises we’ve included. It means a lot to us to know you feel valued—it really inspires us to keep crafting experiences that put customers first!
The total price did not come to light until after I placed the order. I'm extremely upset and feel deceived. I would never pay that amount for a product monthly. I assumed it was a quarter of the total amount and I feel tricked. I will be canceling my order immediately
Thanks for your review! We’ve followed up with you directly to provide further assistance.
This experience is only about ordering, as I was asked to review immediately after ordering.
Once it was time to authorize payment, I kept hitting the Apple Pay button. It would open up a new page with a popup asking me to move forward or cancel. I'd press the button to move forward and place the order, and instead of doing that, it kept reverting back to the previous page. The Apple Pay button never did work, and I ended up having to put in my card info manually. Once that occurred, it didn't successfully populate all the fields with my browser's autofill information, so I had to go into my browser settings to retrieve the exp date and CVV info because my credit card is not sitting here next to me at the moment. These are obvious technical glitches and/or things that aren't working perfectly on the site, and that's annoying. I almost abandoned the process altogether because of the issues.
One more thing and this is probably not on Spoiled Child but on this "smartcustomer" review site. I type in my last name below, which is hyphenated, and it won't allow it. When I go to Submit, it says my last name is invalid. I'm sorry, but a hyphenated last name is common and not invalid. If your systems are so ridiculous that they won't accept a hyphenated last name, that's ludicrous.
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I was signing up to get the full bottle to try for 14 days and it said it was $39 or $49 at one point and then at the end when I did the survey said it was $98. This is very misleading and confusing. So I canceled the order. I was very excited to try this product because it sounds like it's very beneficial for my needs, but I'm not paying $98.
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Ordering was very easy and fast. Received a adequate amount of information that has caught my attention. Very anxious to try your product to see if it will do what it says it will do.
We’re so glad you found the ordering process fast and that the information you’ve received so far has caught your eye. We’re just as anxious for you to get your hands on the product and start seeing those results for yourself! Please don't hesitate to reach out if you have any questions along the way—we’re here for you!
Ordering was easy. Did not glitch like other sites and try to add additional items.
We're so glad to hear you had such a smooth ordering experience! We’ve worked hard to make our process as seamless and straightforward as possible. Thank you for choosing us, and we can’t wait for you to receive your order!
The company is very helpful and reaches out if you are dissatisfied in any way. I'm at the end of my second bottle, and while I haven't seen dramatic results just yet, I'm noticing that my nail beds are more moisturized, my face skin is looking more supple and my pores are smaller.
Thank you for your review. Glad to hear the order was completed successfully. Looking forward to hearing your feedback once you’ve tried it.
The ease of this website was great. Very user friendly and simple to use. I received a gift card from someone so my order didn't cost anything out of pocket.
Thank you for your review. Glad to hear the website was easy to navigate and the ordering experience was simple and smooth.
First I cancelled an existing subscription,
Then I received 20% off my next order (which I used),
Then I ordered 2 different products (subscription).
Everything went well.
Thank you for your review. Glad to hear everything went smoothly with your recent experience and order.
La Verda la encuesta fue muy satisfactoria el producto es de cuerdo a mis necesidades espero volver a dar otra reseña pero ya que aya probado el producto para ver los resultados
Thank you very much for your feedback!. We hope the product meets your needs, and we look forward to your next review once you’ve had a chance to try it and see the results.
I've been seeing your ad and wanted to try
It so bad but had to wait for my Socisl Security to get here before I could order it. I am hoping it does all you said it would. You made it easy to place my order and I love the "Try Before You Buy " method. Thanks for waiting for me.
Thank you so much for your review! 💛 We’re thrilled you found the order process easy and enjoyed the Try Before You Buy option. We hope the product exceeds your expectations and can’t wait to hear how it works for you!
Hoy es mi primera experiencia aún espero mi primer producto pero les doy gracias de antemano porque no fue difícil y muy rápido todo cuando llegue les cuento gracias
Happy to hear everything was quick and easy. Hope your first product arrives soon. Can’t wait to hear what you think!
Excelente, muy fácil de entender y puedes comunicar lo que tú cuerpo esta viviendo
Happy to hear it’s easy to understand and helps you communicate what your body is going through
Ha sido una experiencia maravillosa porque me siento mejor de mi estómago
We’re so happy to hear you’re feeling much better! It’s wonderful to know that our products are making a positive impact on your digestive health and overall well-being. Thank you for sharing your journey and being part of our community!
I been using the product for the third going into the 4th week, my belly is less, hair looks better and nails too, my skin also has a new glamor, I love the product and can tell is working, it took me about 2 weeks to start to see real results, I recommened it to everybody
We’re so thrilled to hear about your amazing results! Thank you for highlighting that consistency is key—we’re so happy to be part of your daily routine. Thanks for recommending us to everyone!
I like the product and hope to keep ordering it. But PLEASE, stop bombing me with hard sell on checkout and threatening with account suspension. I will not FOMO into buying, and will order exactly when I need it. What the heck...
Nice naming though, give your copywriter a rise.
I have already sent you a response indicating the problem with the website and the lack of specific response when I emailed you
Thanks for your review! We’ve followed up with you directly to provide further assistance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That is so wonderful to hear! We’re thrilled that the mango flavor hit the spot for you. It's definitely a fan favorite! We can’t wait for you to try the pineapple next—it’s just as refreshing. Enjoy your routine. ✨