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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Overall good experience. They are just to pushy on selling other products at checkout. Very much a turnoff.
It was easy, but I couldn't select whether I wanted the 10% or 20% off on future orders.
Thanks for your feedback! Glad the process was easy
I was just so excited to place my order so I could receive it but all I got was one question after another. I understand you have to ask the questions and suggest more items but all I wanted was the one item. I can't wait to receive my product.
The price is higher than in the beginning for the product it's not the same
When you subscribe it's supposed to be 10.00 lower then when it come out of account it's 52.00 a bottle
I had to stop buying before because of this
Thanks for your feedback! We understand the pricing difference can be frustrating. Our subscription offers a discount, and we appreciate you sharing your experience so we can improve.
Mi piel ha mejorado bastante. Ahora está súper suave y mi pelo se cae menos que antes.
Thank you for sharing your experience! We’re so happy to hear that your skin feels softer and that your hair is healthier. We appreciate your feedback!
I've purchase several items from this company and I have been pleased. I had to cancel my subscription to the collagen peptides and they are wonderful!
I had to cancel due to a change in my finances but I do recommend
Karen, thank you for your thoughtful recommendation and for sharing your positive experience. We understand life’s changes and truly appreciate your continued support. Please know we're here whenever you're ready to return!
These vitamins (liquid & gummies) taste great and I feel like they're helping with joint pain and boosting immunity.
We’re so glad you enjoyed the taste of E27 collagen and J29 gummies! Thank you for sharing your experience.
So far the process has been easy. I won't be able to speak on the product or the customer service until I receive my products and speak to a rep, but so far, I am excited to try before I buy :)
We’re happy to hear the process has been smooth so far! Can’t wait for you to try the product and see the results for yourself. 😊
Seen ad on Facebook, super easy to navigate website. I love that the terms and conditions are explained several times before purchase. I don't feel tricked
Thank you for sharing your experience with us. We’re glad to hear that you found our website easy to navigate and that the information provided helped you feel confident throughout the purchase process.
Excellent simple to navigate…photos on site were clear and description easy to understand
Thank you for your kind words! We’re glad the site was easy to use and that the photos and descriptions helped make your experience smooth. ✨
Can you just please send my order? All these ads and trying to get me to buy more and more and asking for reviews is are exhausting and a turn off. Thank you.
Really looking forward to trying this product but the redundant questions on the site were too much. Skip means skip, not ask again in another way.
We’re glad you’re excited to try the product and appreciate your feedback about the website. We’ve followed up with you directly to provide further assistance.
My overall experience so far is good. I haven't tried the actual product yet, so this review is strictly about the online ordering process. The upselling is out of control. It's one thing to offer an add‑on, but the constant pop‑ups and repeated attempts to push more products were honestly overwhelming. Let me try one product before you pressure me into buying three more. I'm hoping that the same confidence behind all that aggressive upselling means the product itself is amazing.
Thank you for sharing your honest feedback. We’re glad your overall experience was good, and we appreciate your input on the ordering process—it helps us improve.
I went to the website, scrolled down to the product I researched and wanted, and put it in my bag.
I filled out all the info they asked for and made my purchase.
Quick and Easy!
P.s... don't forget to sign up! ( Before the purchase or after doesn't matter.)
We’re glad you found the process smooth and simple. Thanks for spreading the word and being part of our Capsule Community! 💚
First time purchasing liquid collagen. Ordering experience was quick and easy and received the product in a timely matter. The taste is good, and looking forward to experiencing the benefits of skin elasticity and weight management.
Welcome to SpoiledChild! 💖 We’re thrilled your first experience was smooth and that you’re enjoying the taste. Excited for you to continue your journey with us!
This will be my first time trying this product. Let's see how this work
Welcome! We’re excited you’re starting your SpoiledChild journey and can’t wait for you to experience it.
I was charged 103$ for a free try I would like my money back
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I actually have used Spolied Child Pineapple collegen for the past year. I stopped after 12 months, looking to experiment with other brands and prices. Well, let me say it took 2 months for me to start back up with Spolied Child. It's the best on the market; the flavor is delicious, and the results show on my skin and hair. I live in Florida, which helps with my dry skin. I have referred to many, they love it as much as i do. The gifts in every order are fun
Thank you for sharing your journey with us! We’re thrilled you came back to SpoiledChild and love hearing how much you and your friends are enjoying the collagen. 💚
Ok my experience it's ok now even though you guys said to try the product and only pay today the handling and shipping less than $7 that's ok I did ordered for the first time and I was offered if I stayed w the product a $36 monthly charge to my bank account then it shows on the bill a different amount of more than $52 that's not what you offered me on my order…. So this needs to be clarify because I can certainly pay for $36 in a mii on b thou basis but no more thank this I could afford this is why I accepted because it was going to be $36 a month not $52 as it appears in the invoice. Also it said I was offered a discount of a $20 percent so was this discount applied to my monthly payment already? Please let me know as it won't work for me if it's more than $36 a month I couldn't afford to pay more than the amount you told me $36. Please let me know asap if not I will have to cancel this order asap! Thank you!
Thanks for your review! We’ve followed up with you directly to provide further assistance.
I have been wanting to try this for a while. I finally decided I deserved it! I haven't received it yet but I'm so excited to start using Spoiled Child!
We’re so excited for you to try our products and hope you love the results. Can’t wait for you to get started!
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Thank you for your honest feedback. We’re glad you had a good overall experience, and we understand how the checkout suggestions can feel too pushy at times. We truly appreciate you sharing this and will pass your comments along to help improve the experience.