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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Placed an order and they didn't give me a delivery date and can't find one anywhere? HELP!
It charged me for an item I didn't even buy and there is no phone number to contact
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Great reminders, incentives... with checkout for trial made super easy! Can't wait to try this product!
Thank you for your kind words! We're so glad you found the process easy and enjoyed the reminders and incentives. We can’t wait for you to try the product - hope you love it! Let us know if you have any questions along the way!
Too much happening when trying to place initial order. Ended up selecting items I didn't want and wasn't able to adjust the order.
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Very easy to place order, did not have to go thru hoops to order.
I just hope it really works for me and I dont have any issues if I need to cancel.
Thank you for your feedback! We're glad to hear that placing your order was easy. We hope you love the product, and if you ever need assistance, including cancellations, our support team is here to help. Let us know if you have any questions!
Honestly, I don't think I'll be recordering. I don't mind waiting, but please don't send me a bunch of emails saying it's not shipped yet.
Maybe don't ask for feedback before customer had a chance to try your product?
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I liked the 'Ask Spoiledchild' to gain assistance when selecting products for my needs. I wish it was more tailored to each individual. I felt that it didn't really provide a targeted response to my concerns. Also, a compare products option would be nice.
Hi Jennifer! Thank you for your feedback! We’re glad you found the "Ask Spoiledchild" feature helpful and appreciate your suggestion to make it more personalized. A product comparison option is also a great idea, and we’ll share this with our team for consideration. Your input helps us improve, so please don’t hesitate to reach out if you have more suggestions or need assistance.
The website was a little annoying after I chose the one thing that I wanted to try, I had at least 7-10 additional things I had to click past to finally end my transaction. Maybe one would be acceptable AFTER I had already made the purchase.
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Satisfied so far, now for shipping and product. Excited to try capsules to restore my hair growth
Hi Jenna! Thank you for your feedback! We’re so glad to hear you’re excited to try the capsules. We hope you love the results and your experience with us continues to be positive. If you have any questions or need assistance, feel free to reach out to us at [email protected].
Really excited to try your product, but getting to the actual product I wanted to order, and the checkout process is filled with so many pop-ups. If you trust your product, streamline the process. I get that you want to cross-sell, but it's just too much. I've actually looked at your stuff a few times and have just closed my browser as a result. Hope this helps.
Cheers,
Tara
Thank you for your feedback! We’re glad to hear you found the ordering process easy. We hope you love the product once it arrives.
If you have any questions or need assistance, feel free to reach out to us at [email protected].
It showed that the product, with all expenses is $74, and you charged $104.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Have been reading really great things for about a month (still not trying it due to money) however I just made my first purchase of collagen and hair growth w/ two-month subscription and I am excited to get started (and even more excited to see results!) I am super huge on reading reviews and going on peoples honest experiences so I look forward to returning after a month with how my SpoiledChild adventure is going.
Hi! Thank you for choosing us and sharing your excitement! We’re thrilled to be part of your journey and can’t wait for you to start seeing results. Your thoughtful approach to reviews is so appreciated, and we look forward to hearing about your experience after your first month! If you have any questions or need assistance along the way, feel free to reach out to us at [email protected].
I am excited to try the product- but trying to sell so much while checking out is inappropriate.
Just keep popping up with buy more stuff save blah, blah 😑 I purchased the product don't redirect me to buy more or other things. I will return/cancel if it doesn't work
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Great taste and feel Ike I gain energy! It's the best way to start my morning walk with my dog
Hi Geneviève! Thank you for the wonderful feedback! We’re thrilled to hear you’re enjoying the taste and feeling energized - it’s great to know it’s become a part of your morning routine with your dog. If you ever have questions or need assistance, feel free to reach out to us at [email protected].
I wasn't able to try before you buy, but because of the return policy, I decided to give it a whirl.
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I don't want the apple cider product n why was I charged for it as I unchecked the box do not send me this product or else we gonna have a problem n I do not want problems I just want solutions to the issues that play out in my life
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You need to take this off my bill as I am not interested in this product! I feel like I am being railroaded trust n believe i am so not the one for that shit take this off of my bill immediately now
I had horrible bumps on the back of my arm postpartum and within a few weeks it started to clear up. I finally feel like I have skin again. So thankful I found this company
Hi Alyssa! Thank you for sharing your experience! We’re so happy to hear our product made a difference for you. It’s wonderful to know you’re feeling great in your skin again - it means the world to us. If you ever need assistance or have questions, we’re here for you at [email protected].
Website easy to go through.
Good product description.
Waiting patiently for product to arrive and start taking
Hi! Thank you for your kind feedback! We’re glad to hear you found our website easy to navigate and the product descriptions helpful. We hope you love the product once it arrives. If you have any questions or need assistance, feel free to reach out to us at [email protected].
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out