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SpoiledChild

3.5

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SpoiledChild Reviews Summary

The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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New to SpoiledChild
February 4, 2025

Have been reading really great things for about a month (still not trying it due to money) however I just made my first purchase of collagen and hair growth w/ two-month subscription and I am excited to get started (and even more excited to see results!) I am super huge on reading reviews and going on peoples honest experiences so I look forward to returning after a month with how my SpoiledChild adventure is going.

Date of experience: January 25, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! Thank you for choosing us and sharing your excitement! We’re thrilled to be part of your journey and can’t wait for you to start seeing results. Your thoughtful approach to reviews is so appreciated, and we look forward to hearing about your experience after your first month! If you have any questions or need assistance along the way, feel free to reach out to us at [email protected].

Kansas
1 review
0 helpful votes
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Review
February 4, 2025

I am excited to try the product- but trying to sell so much while checking out is inappropriate.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2025
Florida
2 reviews
1 helpful vote
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Just keep popping up with buy more stuff save blah, blah 😑 I purchased the product don't redirect me to buy more or other things. I will return/cancel if it doesn't work

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Canada
1 review
0 helpful votes
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Good way to star my day
February 4, 2025

Great taste and feel Ike I gain energy! It's the best way to start my morning walk with my dog

Date of experience: January 25, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi Geneviève! Thank you for the wonderful feedback! We’re thrilled to hear you’re enjoying the taste and feeling energized - it’s great to know it’s become a part of your morning routine with your dog. If you ever have questions or need assistance, feel free to reach out to us at [email protected].

New Hampshire
1 review
0 helpful votes
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Try before you buy?
February 4, 2025

I wasn't able to try before you buy, but because of the return policy, I decided to give it a whirl.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Pennsylvania
1 review
1 helpful vote
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I do not want the apple cider product
February 4, 2025
Updated review

I don't want the apple cider product n why was I charged for it as I unchecked the box do not send me this product or else we gonna have a problem n I do not want problems I just want solutions to the issues that play out in my life

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out


I do not want their apple cider pill or liquid
February 4, 2025
Previous review

You need to take this off my bill as I am not interested in this product! I feel like I am being railroaded trust n believe i am so not the one for that shit take this off of my bill immediately now

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Amazing
February 4, 2025

I had horrible bumps on the back of my arm postpartum and within a few weeks it started to clear up. I finally feel like I have skin again. So thankful I found this company

Date of experience: January 24, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi Alyssa! Thank you for sharing your experience! We’re so happy to hear our product made a difference for you. It’s wonderful to know you’re feeling great in your skin again - it means the world to us. If you ever need assistance or have questions, we’re here for you at [email protected].

Canada
1 review
0 helpful votes
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First order
February 3, 2025

Website easy to go through.
Good product description.
Waiting patiently for product to arrive and start taking

Date of experience: January 24, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! Thank you for your kind feedback! We’re glad to hear you found our website easy to navigate and the product descriptions helpful. We hope you love the product once it arrives. If you have any questions or need assistance, feel free to reach out to us at [email protected].

Connecticut
1 review
0 helpful votes
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Easy
February 3, 2025

So far my experience has been very easy to work with the site.
I may look at skin care if it's good for sensitive skin.

Date of experience: January 24, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi Robin! Thank you for sharing your experience! We’re so glad to hear that you found our site easy to use. If you’re considering our skincare products, we’d love to help you find the best options for sensitive skin - feel free to reach out with any questions. We’re here to assist!

Pennsylvania
1 review
0 helpful votes
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Ordering
February 3, 2025

Ordering was quick and easy. Choosing my products was simple with the help of the quick quiz. Can't wait for my order!

Date of experience: January 23, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi Cynthia! Thank you so much for your kind words! We're thrilled to hear that you found the ordering process quick and the product quiz helpful. It’s always our goal to make shopping with us as simple and enjoyable as possible. We can't wait for you to receive your order and hope you love it! If you need anything else, don’t hesitate to reach out.

Texas
1 review
0 helpful votes
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Taste and smells horrible
February 2, 2025

I want to return this asap! This tastes and smells horrible. Tell me how to return without any charges

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Michigan
1 review
0 helpful votes
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I subscribed through Tapjoy and ordered a bottle of E27 liquid collagen bottle, the payment process was slow so I pressed twice and later I found that they ordered 2 try for 14 days bottles by mistake and after the 14 days if I don't return them I'll pay for both. I sent an email saying that I don't want to try both I only want to use one and pay for it later if I like it, they answered that I can't cancel the order now I can return it later, why all this inconvenience, I only want one and I will only pay for one and if I continue my subscription I will demand one per month I don't need 2. Plus they don't provide a phone number for you to call you only have to send and email and wait for the response

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Illinois
1 review
0 helpful votes
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Liquid Gold literally
February 2, 2025

2 weeks taking the liquid collagen and look at my results it's insane how good it works and fast.

Date of experience: January 23, 2025
Melissa M. — SpoiledChild Rep
over a year old

Wow, we’re thrilled to hear about your amazing results! 🎉 Thank you for sharing your experience - it's incredible to know how quickly the liquid collagen is working for you. Keep up the great work, and let us know if you ever need anything.

California
1 review
0 helpful votes
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Happiest with SpoiledChild
February 1, 2025

I got my package today & love everything about it. Took a shot & it was yummy😀 love the free lipstick & the color was perfect for me 💋

Date of experience: January 22, 2025
Melissa M. — SpoiledChild Rep
over a year old

We’re so happy to hear you love your package! 🥳 It’s great that you enjoyed the taste and that the free lipstick was a perfect match - talk about a win-win! 💋 Thank you for your kind words, and we’re here if you ever need anything. Cheers to you! 💖

Texas
1 review
0 helpful votes
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Horrible
February 1, 2025

There are only 5g of collagen in this product and it's loaded with sugar. This is super unhealthy. I was super sick after taking this product.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Florida
1 review
0 helpful votes
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Easy ordering!
February 1, 2025

Simplified process made it easy to complete.
Enjoy the opportunity to add this additional items that were matched at a discount.

Date of experience: January 22, 2025
Melissa M. — SpoiledChild Rep
over a year old

Thank you for your feedback! We’re glad you found the process easy and enjoyed the discounted items. We appreciate your support and look forward to serving you again!

California
1 review
2 helpful votes
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You screwed me over
January 31, 2025

You tricked me into buying something I didn't want…. I only wanted the collagen
But your website wouldn't let me checkout unless I clicked this 20% off link which I thought was a discount for being a new customer. I want my money back for the xtra $#*! you charged me for

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Canada
1 review
1 helpful vote
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Purchasing process
January 31, 2025

I just signed up and am looking forward to the experience of this product. I am new to collagen & kern to benefit. I tried to find information about how this product relates to men's health too. I saw only women advertising & women reviewing & in the info & FAQ there was no reference to whether it is a unisex product or geared towards women. In the end I took advantage of the try before you buy and I will let you know how I go.

Date of experience: January 21, 2025
Melissa M. — SpoiledChild Rep
over a year old

Thank you for sharing your thoughts! Our collagen product is designed for everyone, including men, and we’re excited for you to try it. We appreciate your feedback about the information on our site and will work to make it more inclusive. Let us know how it works for you!

Canada
1 review
3 helpful votes
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Confused
January 31, 2025

I'm confused as to how I'm supposed to see results when each bottle contains 450mls. If I'm required to take 30mls a day, then each bottle only last 15 days and then I have to wait for my second $50 bottle that will again last only two weeks. This is a rip off and I'm cancelling asap

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Texas
2 reviews
4 helpful votes
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Fraudulent Charges
January 30, 2025

I never ordered from them but was charged nearly $60. Was getting constant texts & emails, now they've gone silent. There are warnings all over the Better Business Bureau about this company. Do NOT trust them! Don't even LOOK at their site or you'll be charged.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2025
Melissa M. — SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out