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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I can't go without my extra strength collagen. It gives me energy makes me feel good. Overall I feel refresh and mood skin nail are better
Offer was good ease of checkout good- the pop ups for you trying to get more product not so much have yet to try this product I am picking up from shipping location Friday night will keep you updated on the progress
Thank you for your feedback! We’re glad to hear you found the offer and checkout process easy. We appreciate your patience with the pop-ups, and we hope you enjoy the product once you try it. Looking forward to hearing your update!
This is my first time ordering from this brand but I have to say I have seen videos and reviews and so excited to try this!
Can't wait for you to experience our products. We hope you love them!
I'm really loving the taste of SpoiledChild Mango. I haven't tried the Pineapple, but I will soon. I also love how it makes me feel. I'm 52 years young soon will be 53 and this is really great for my joints and my supervisor has told me how beautiful my skin looks.
Thank you for sharing your experience! We’re so glad to hear you’re enjoying the E27 Mango flavor and noticing benefits for your joints and skin. We hope you love the E27 Pineapple flavor when you try it next!
Fue muy buena he probado otros colagenos y ninguno como este
Thank you for your feedback! We’re so glad to hear that you love our product.
I was looking at the website and it said it was free. It is not. You took over a hundred and something dollars off my card and I would like it back
The checkout process was easy and the product selection, let's just say i wish I could afford to try everything
We’re so glad to hear your checkout experience was easy and seamless.
And we totally understand… It’s hard to pick just one 😉 We appreciate you taking the time to share your experience!
I was tricked into ordering over $200 of extra product that I was under the impression were small free samples. Im sure it was in the fine print but that's complete crap. Bad business and I will probably NEVER order again because of it.
I was interested in ordering for trial, and I was told I only needed to pay shipping, but was charged full price for E27 and two products I didn't even know if I wanted. I was clicking on items to view the info, but being charged for each one. I never agreed to a final purchase... I kept trying to look at my cart and it was empty. I had already been charged.
Ordering online was very easy. Can't wait to receive my products to see my results.
We’re so glad to hear that ordering online was easy, and we’re excited for you to receive your products and see your results! We’re glad you’ve joined our Capsule Community! 💛
I really don't have much to say other than that the products I've used thus far have been great from the collagen to the apple cider vinegar to the now added daily vitamin.
I consistently use another powdered collagen product that is rather popular, but I do find that spoiled child's liquid collagen is unmatched. A while ago, I tried another popular company's liquid collagen, which has biotin in it. It was pretty similar with the results, but I think spoiled child has a colleague line of products.
We’re thrilled to hear that you’re enjoying a variety of Spoiled Child products, from our collagen to apple cider vinegar. We truly appreciate your loyalty and are so happy to know our liquid collagen stands out for you. Thanks for being part of our Capsule Community✨
My Sister was sending me a subscription for a gift so a small hiccup with different billing & shipping but was straightened out in 5 minutes. Love my Spoiled Child!
Thank you for sharing your experience! We’re so glad the billing and shipping hiccup was resolved quickly, and even more thrilled to hear you’re loving your Spoiled Child subscription. We hope you continue to enjoy your products! 💚
I have used Spoiled Child E27 Extra Strength Liquid Collagen for several years and love the results to my nails, skin, joints and gut. However, I have had nothing but problems with the sites billing. Sometimes the charges go through and sometimes they don't for no reason at all. My bank and credit card provider has noted that on several occasions the transaction is approved by my bank but then is immediately REVERSED BY SPOILEDCHILD for no reason. Even on PayPal. This has been very frustrating especially since this product works so well for me and I have not found another collagen option that gives me the same results. I have received several placating emails from customer service with apologies and discount codes, but no real remedy. For customer service to say they don't know why charges are declined, have no contact with their own accounting department, and can do nothing about it is ridiculous.
The ordering process was very detailed and precise.
I'm very anxious to start this journey with Spoiled Child
We’re so glad to hear that you found the ordering process smooth and detailed. We’re excited for you to start your Spoiled Child journey and hope you enjoy your products! 💚
I only wanted to buy the collagen and ended up paying for some stupid biotin for my hair that I didn't want and don't need. I want my money back. This was a very misleading purchase.
De verdad que probé el primer pote y ahora voy por el segundo me encanto
Thank you for sharing your experience! We’re so happy to hear you’re enjoying the Mango flavor and that you’re excited for your second jar. Your support means a lot to us!
So I went on the spoiled child to get some of there cologne and they say you can try three more ideas free so I was like ok picked them out an then the cologne was discounted to 9.99 free shipping and I get an email I was charged 209 bucks I got nothing free
Excelente beneficios me encantó muy buena calidad de productos
We’re thrilled to hear you loved the benefits and enjoyed the quality of our products!
Very straight forward. Understandable. Well explained and educational. I believe that the product covers everything I may need help with.
Thank you for your feedback! We’re glad to hear that the information was clear and helpful and that you feel confident the product covers your needs. We really appreciate you sharing your experience!
Over all the questions were easy to answer, I think we should be able to pick more the 3 answers that apply to us if more do within the question asked.
The other thing is that I couldn't get the try it before you buy it, because of the type of card I uses, but I lose out on the deal and have to pay for it all upfront, because I get to try it. Hopefully ill like it and it will work well that way I won't have to send it back (if I even can and get money back)+I just really want it to work so hopefully ill want to keep buying more, my body needs a break and hopefully this is it!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you so much for your review! We’re thrilled to hear that the E27 Extra Strength Collagen gives you energy and makes you feel great. It’s wonderful that you’re noticing improvements in your skin, nails, and overall mood!