SpoiledChildReviews 1,086

My products that's I've order were all wonderful! I ordered the extra strength liquid collagen, and the shine activator hair-mask. I received the hydrolock lip mask as well and may i just say everything is BOMB. The collagen is so delicious I never mix it I just eat it straight, and I have been seeing a difference in the firmness and overall glow of my skin and it is real! The hair mask is so potent and it smells wonderful, you can tell it is a high quality product. My favorite is hands down the hydro-lock lip mask. I used to use bedtime story by Mr.wu but this is perfect! It stay on all night, absorbs so well and makes your lips so juicy i love these products and i will be a regular customer from now on! They are expensive but it is worth it because the quality is so high! I love it here!

3 months ago (at age 71) I started taking Spoiled Child's Extra Strength Liquid Collagen. Almost immediately my troublesome digestions regulated; shortly thereafter my joints were less achy and I had more energy. My primary reason for buying this was to help my thinning hair. After 2-1/2 month I thought "oh GREAT! Now my bangs are breaking off!" … only to notice my bangs weren't breaking — it was lots of new growth that had previously disappeared. My skin is softer as well. At MY age, this qualifies as a MIRACLE! Thanks so much to Spoiled Child for such a great product and for being so encouraging and supportive through my journey!

I am getting quite tired of having to send this company multiple emails just to figure out why I have not received my money back. It has been over 5 business days since I placed my order. The pre authorization fee should have been returned to my account by the end of yesterday according to the email I received from one of this company's employees. Your company OWES me $76.88. I have sent over 5 emails and absolutely no one has bothered to reach out to me, your customer. This is extremely unprofessional and unacceptable. For the last time, why have you guys NOT returned my money? You were magically capable of having my order picked, packaged, and shipped out only TWO HOURS after I made the order. I know this because an hour after I placed the order for the "Try before you buy" I requested for my order to be cancelled. An hour after requesting the cancellation, your employee stated that the order was already in the process of being shipped. The reasoning behind my request to cancel was due to the fact that the company's website does not visibly display that it is a US website. I have given this company more than enough time and warning before having to do things the hard way. In the photos attached it shows the amount I originally thought I would be paying, until I found out it was a states website; $10 something for shipping and $58 max for the pre authorization fee. I got charged a bit over $14 for the shipping, and $76.88 for the authorization fee.

They charged my card for products I didn't even have. Then I contacted them, they said they did a refund and would take 2-10 days. After 10 days she said they didn't do the refund until 3 days after I requested the refund. (But the email said the date I originally called in, and not 3 days later) come to find out they put the incorrect billing address and my money was never coming to me. Now they won't respond to my emails at all. This is such an aw**************)ful feeling to be out close to 200$ for products I don't even have. Awful awful awful customer service. Plus to steal my money amd not give it back, what kind of business does that.

I have just started using there scalp serum for hair regrowth and I believe it is working well. I signed up for the automatic renewals to continue using this product. I was unaware that the replacement capsules go into the first spray container that you receive, so I threw the whole thing away before receiving my replacement. They were super understanding and accommodating to my needs with a replacement, and quick with response! Very pleased with my experience with Spoiled Child so far!

I cannot log in to my account. Their website says the system will send you a secure link, but it is never sent. I contacted customer service to suspend my subscription. I received an email from customer service stating that my refill was moved up to the following month but that she needed my billing information so her manager could change my password, and I have not heard back from them. The customer service agent asked for my consent so her manager could change my password. I followed up the next day and have not heard back from them, nor can I log in to my account. There is no phone number to contact customer service or a timeframe of when to expect to hear back.

Waiting to receive my package and get started looking and feeling better! :) I a looking forward to receiving it soon.