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SpoiledChild Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Can't wait to try my products! Super excited! I cut my hair, to keep it from tangling and losing more hair and since my hair is curly, it's now super short. Would love to start seeing it grow again.
No thanks, i'm trying to cancel my order and it is the hardest thing to do. A lot of shopping sites has a cancel my order button but this doesn't so i will not be coming back. Fix your site.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Being unsure what to purchase and being able to get help based on a selection was helpful
Great to hear!
Three emails saying I do not want renewals but the charges are still being charged. Very poor public relations and disorganized
Products not so great.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Absolutely adore this product. I have hair past my butt and was considering chopping it all off due to split ends and damage. This brought it back to life.
The love is mutual
I'm so excited to try out the liquid gold as I've heard this collagen being called...the liquid gold collagen!
It’s the best of the best!
Quiz to help determine what you need.
Good reviews
Easy ordering
Only the best for you.
Everything was so simple and laid out. If I had no idea what I needed or curious about what else I could benefit from I could always take the quiz for both hair or skin, which is awesome! They gave me plenty of options and I'm waiting for my liquid collagen to come and I'm so excited!
Can’t wait for you to try it!
My overall experience with both the product and sites have been very good.
Great to hear
I assumed this product was pul based but it is more like water. This causes my hair frizz up and wouldn't be practical for me to use daily. I'll be returning the item very soon
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Easy ordering and convenient subscription setup. The product very tasty and a good add to my morning regimen.
It’s the best of the best!
Easy to found items I was looking to order, and I liked it where there were real people who ordered/used your products.
LOVE to hear it!
I love their company, Great customer service, Great products, A little pricey, but you get what you pay for.
The love is mutual!
I received really great support from Melissa M. She was very knowledgeable, kind and prompt in response.
I am pleased and thankful for her help.
Great customer service!
Great to hear
I ordered the product. It was arriving late and I was leaving for vacation for two weeks. I did not have the opportunity for the full trial. I reached out to them directly and explain that their product arrived late and could they please extend my trial. They said No! At that point, I said, please cancel my membership. Even after two emails, and a few more, they were going to charge my credit card. I explain to them one more time the situation, and then they went on with their script. I did not want to pay for a month without having a complete trial. I asked them to please send me a shipping label immediately and not to charge my credit card. As soon as I receive the label, I headed off to the post office And snapped a picture and sent it in the email so they could see that the product was being returned. After a week, they sent me a promo gift card to try the product. There is nothing in this world I would do, then not give them my credit card once again. It is totally sad, that this was the experience I had. All the promo codes for $35 will not change my mind and I would not trust this company to give them my credit card again.
Hello! I have been noticing my hair thinning after having my two children. I've been very self conscious about my hair and have been looking for a product that will work. I came across this brand and all of those who have tried it have seen great results! I just ordered A22 Biotin Boost Hair + Scalp Serum and S24 Rapid Recovery Hair Mask which were specifically chosen for me based on my answers from the questionnaire. I also love that I'll be able to try both products for 30 days for FREE before I decide if this works for me! And it doesn't end there! I was gifted two products for placing my order. I can't wait to receive my products and see the results!
Can’t wait for you to try our products!
The minute I rinsed the 10- use Hair Mask promoting hair growth, I was in love! The product smells good! It feels good and it leaves your hair silky, soft. And moisturised! I will definitely purchase the product again. I can tell a difference in my hair elasticity and texture! This is good stuff!
Thanks so much for the love! This made our day.
I've only had the product for a week but my hair feels like silk. I'm definitely loving the products.
The love is mutual!
It was easy to try out the item before I purchase it. And you can cancel anytime if you're not satisfied. But I'm sure I'll be satisfied bc they have great products
You’ll be obsessed!
I thought the smell of the gummies was awful, but I persevered and continued with my purchase. The taste is much more pleasing than the smell! I actually just ordered a second bottle as I do believe the product is working. I am going to give it a second month! I do appreciate your wonderful customer service!
Consistency is key!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You’ll be obsessed!