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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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Summers my hair feels so dry and damaged kinda like straw. Winter weather is same way. Spoiled child conditioning mask is just the correction hopefully that will make a positive difference for me. I would definitely recommend it to my friends.
I just got the liquid collagen and the gummies. So far neither is what I expected. I will need a little more time to see any results.
Hi Natalie - depending on the product you had in your order, results can take time! We create products that are meant to be consistently used daily to help you look and feel your best. All of our products are designed to simply fit into your morning and night routine to keep you always feeling spoiled.
Please don’t hesitate to reach out to our customer support at [email protected] if you have any other questions or concerns!
AMAZING! My hair normally thin.flat and dry had life again! I was afraid my hair would get greasy … nope! I put it on at night woke up with almost a dry shampoo effect. Really loved this product!
The love is mutual!
Didn't take very long to get it ordered. I problem finding the web site
Hi Robbin - I am happy to hear that the order process was fast. Here is the link to our website for your future orders https://www.spoiledchild.com/
Fantastic customer service. Very very quick to respond explaining everything and how to use the product. I have very long curly hair so it took about two of the hair masks so about four weeks to really see the most amazing difference in my hair. I have now signed up for the one month option and I'm happy I did because if I have any issues this company and the customer support in Melissa you are fantastic.
Thanks so much for the love! This made our day.
I wrote a review a couple weeks ago because I wasn't happy at all with the collagen, I wasn't expecting them to reaching out to be more specific (Melissa), she was emailing me all this week to make sure I was happy and I'm now! And I will definitely try another product for sure.
Thanks.
So happy we were able to make the situation right!
Every time I have contacted Spoiled Child, their customer service has been awesome! They have contacted me quickly, and resolved my issues immediately. The product works great too. My hair is actually growing back! I'm a customer for life.
We’re so happy to hear that
So far I've gotten to browse all the products available from SpoiledChild. I got to read how their products can help me. From skin care to hair care to dietary supplements, all the products explained what they were how they could help me and even other people who have tried their products and their experience using them. There are alot of good products, what I didn't like is that there wasn't really a percentage or an amount of each ingredients in their products that was used. And they do use fillers as some of their main ingredients in their skin care products which i didn't like.(This is on skin care products that I was looking into). To me that's like watering down some key ingredients that make the product work just enough to make you keep trying it hoping you'll get better results if you keep using it for longer periods of time. I haven't tried their products yet but I'm starting off with their skin care products and will try other products if im satisfied and actually do see results from using SpoiledChild. It was easy to pick a product put my payment info in and complete the order. Fingers crossed I get good results. Thanks guys!
Can’t wait for you to try our products!
Put a smile in my heart. I was able to get a discount which allowed me to afford another order. If we are patient and persistent, the results will come. I have faith in the folks behind it.
Consistency is key!
Kinda says it all above. Haven't received it yet. What's with delivery companies today?
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Melissa the customer service representative went above and beyond to be sure I was receiving the best customer care and support.
Thanks so much for the love! This made our day!
Taste so good & it makes a huge difference! I'm a forever customer
We’re honored to be a part of your routine
Can't wait to try my products! Super excited! I cut my hair, to keep it from tangling and losing more hair and since my hair is curly, it's now super short. Would love to start seeing it grow again.
You’ll be obsessed!
No thanks, i'm trying to cancel my order and it is the hardest thing to do. A lot of shopping sites has a cancel my order button but this doesn't so i will not be coming back. Fix your site.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Being unsure what to purchase and being able to get help based on a selection was helpful
Great to hear!
Three emails saying I do not want renewals but the charges are still being charged. Very poor public relations and disorganized
Products not so great.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Absolutely adore this product. I have hair past my butt and was considering chopping it all off due to split ends and damage. This brought it back to life.
The love is mutual
I'm so excited to try out the liquid gold as I've heard this collagen being called...the liquid gold collagen!
It’s the best of the best!
Quiz to help determine what you need.
Good reviews
Easy ordering
Only the best for you.
Everything was so simple and laid out. If I had no idea what I needed or curious about what else I could benefit from I could always take the quiz for both hair or skin, which is awesome! They gave me plenty of options and I'm waiting for my liquid collagen to come and I'm so excited!
Can’t wait for you to try it!
Answer: It doesn't! They charge you the full price before trial starts.


It’s the best of the best!