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SpoiledChild

3.5

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SpoiledChild Reviews Summary

The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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Colorado
1 review
0 helpful votes
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Noticing a difference
October 25, 2023

I have definitely noticed that the joint pain that I have been experiencing is beginning to subside. Looking forward to additional changes.

Date of experience: October 25, 2023
Melissa M. SpoiledChild Rep
over a year old

Consistency is key

Florida
1 review
1 helpful vote
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Doesn't work
November 23, 2023

I've purchased the liquid collagen and the hair gummies and have used it for 6+ months with no evidence of change. I feel like it's placebo vitamins lol. They did nothing for me. The collagen didn't either. I look the same.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

District of Columbia
1 review
1 helpful vote
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DO NOT FALL FOR THIS SCAM
November 23, 2023

This is a scam, do not fall for the fake 5 star review (probably bought) Whoever is behind this company need to be reported.Report to authorities if they took your money fraudulently

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Florida
1 review
0 helpful votes
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Unreal..
November 23, 2023

Here's the email I sent the team. Tells you pretty much everything.::: I am already annoyed beyond end at the fact you people LIE to get people to be STUCK with your product. It clearly states that "what is owed today $5.35", and once the card number is put in, you hold the whole product price until it ships, takes longer than all hell to get here, then we have to label it and use our time and to send it back. I made sure BEFORE I hit submit that I clicked on "how it works" (the payment "try before you buy")... and it DOES NOT state that you will be holding the whole amount until we send it back (which I took a screenshot of). That's the way you people have to make your money, it's sad. Ugh. Anyway, IM STILL waiting on my product and you guys sent an email apologizing, gifting me $15. LMAO. That's $15 OFF of another product I clearly do not want, just because of the way your company conducts their business. I'm sorry. No. I need you guys to compensate me in a better way than that, and I need confirmation that I am NOT a subscriber to "spoiledchild." I look forward to hearing back from "your team."

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Canada
1 review
1 helpful vote
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Their web site does not show that the prices are in U.S. and when I saw the charges on my credit card, I tried to cancel my order before it shipped and they refused. I can return the products and get my money back but not the shipping cost, even though I tried to cancel before the order was shipped.

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Oklahoma
1 review
0 helpful votes
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Still hopeful
October 20, 2023
Updated review

I've noticed my hair is much shiner, and I sleep better. The only side effect is ai started break-in out. Still taking and hoping my skin will clear up.

Date of experience: October 20, 2023

Fast about getting product out and communication.
October 12, 2023
Previous review

Good experience with getting out and knowing about possible delay.

Date of experience: October 12, 2023
Indiana
1 review
0 helpful votes
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Customer service
October 20, 2023

I haven't yet received my product yet but I am excited to give it a try. I have talked to customer service and I was Leary about how quickly I'd get a response since it's through email, but the communication was fast and answered my questions. The anti aging serum seems to be a highly recommended product, which will be my next purchase. Thanks spoiled child

Date of experience: October 20, 2023
Melissa M. SpoiledChild Rep
over a year old

We’re so happy to hear that! Can’t wait for you to try our product!

Virginia
1 review
0 helpful votes
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Excited!
October 19, 2023

I received my package in the mail today and the liquid collagen tastes exquisite. I can't wait to see improvement in my skin and hair.

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Date of experience: October 19, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see the results

North Carolina
1 review
2 helpful votes
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Green Apple Delight
October 17, 2023

Oh my goodness! The apple cider vinegar gummies taste great! They are far best dietary supplement gummies that I have had. I've already ordered another jar before my next auto delivery, as my husband has also tried them. He likes that they have been helping with his gut issues. I look forward to trying the other products that SpoiledChild offers! Oh yah, we love the glass jar they come in; it looks like a green apple.

Date of experience: October 17, 2023
Melissa M. SpoiledChild Rep
over a year old

Thanks so much for the love! This made our day!

Florida
1 review
0 helpful votes
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The best I have tasted
October 17, 2023

This is my third brand I have used in the past 4 months.and it's the only one I can't wait to take. Absolute the best taste and smell.

Date of experience: October 16, 2023
Melissa M. SpoiledChild Rep
over a year old

We’re honored to be a part of your routine

California
2 reviews
0 helpful votes
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I decided to give the product a test…… and oh my gosh! I love it so much! My hair loves this product. It feels fuller MUCH healthier and I've only been using it for just a week or two. And bonus-The 90 day treatment tracker also seems to work as a dry shampoo -my hair easily gets greasy and flat after about three days and I only wash my hair once a week, but because of this product not only does it keep it fresh all week, but it also has given my hair back it's health! I have two toddlers who constantly pull up my hair and there's so much damage. And stress has made my hair fall out quite a bit with all I have going on. This product is saving me!
As for The rapid recovery hair mask ….the first time I used it I followed the instructions and wasn't a huge fan… I have incredibly thin hair, but I have found a way of using it that I love SOOO much and my hair LOVES it. I take a little bit of the product, rub it into the ends of my hair and leave it and my hair has looked so much better every day sense. I have a new hair routine. That's so easy simple and I love it. Takes me five minutes or less every day and I feel fresh and looking good.
My hair has life again!

Date of experience: October 16, 2023
Melissa M. SpoiledChild Rep
over a year old

Results never get old ⚡

Canada
1 review
4 helpful votes
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I made the best purchase
October 16, 2023

I bought the G25+ Anti-Aging Retin + Night Rewind Serum, and after 7 days of using it I was shocked at the results I was seeing in my skin! I already have a my skin routine which already gives me amazing results but adding this product to the list was the best choice. I can't put into words how beautiful, bright and healthy my skin looks. The ads they made with real people using this product is 100% true!

Date of experience: October 16, 2023
Melissa M. SpoiledChild Rep
over a year old

Thanks so much for the love! This made our day.

Canada
2 reviews
1 helpful vote
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Refuses refunds
November 12, 2023

What's with all these online only business that refuse to refund you your money even if you contact them immediately and the product hasn't been shipped out.
I am Canadian and I ordered their "free" bottle you just have to pay the shipping! And then guess what you have to return it after 30 days or you get charged.
So when I got my PayPal receipt saying with exchange it would cost me $80! Plus the $14 I go charged for shipping. I realised I would never be able to afford $80 for one bottle of hair product! I contacted the company and they refused to cancel my order and refund my money.
So now I am paying $14 to try their product for 30 days...

SpoiledChild attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2023
Washington
1 review
1 helpful vote
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Amazing!
October 16, 2023

The mango flavored liquid collagen isn't as sweet as people are saying it is. It's quite tolerable, and even less sweet when mixed with water. So far so good with it, we will see after 30 days. I got gifted the Hydrolock lips mask, and it is amazing! A little goes a long way, and my lips feel so smooth without feeling greasy. So far I'm happy with my order and my experience with this company. It's only been a week, so we will revisit at the 1 month mark.

Date of experience: October 15, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see the results

Wisconsin
1 review
0 helpful votes
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It tastes good
November 14, 2023

It tastes good so far but in not sure it will last 30 days and only take 1 tablespoon a day. Not sure on effectiveness yet.

Date of experience: October 15, 2023
South Carolina
1 review
0 helpful votes
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Tastes Amazing!
October 15, 2023
Updated review

I am so excited about SpoiledChild Products! My daughter, who is an Esthetician highly recommended this to me. So far So Good!

Date of experience: October 15, 2023

Site is easy to use!
October 3, 2023
Previous review

Using the website was easy. My daughter who is an Esthetician recommended SPOILEDCHILD to me for my aging skin. I am really looking forward to trying it!

Date of experience: October 3, 2023
Washington
2 reviews
0 helpful votes
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Love this product, works great!
October 15, 2023

I have been using this project for a few months, and my hair is growing back! It's about 2 inches long and down the sides over my ears!

Date of experience: October 14, 2023
Melissa M. SpoiledChild Rep
over a year old

Great to hear

Pennsylvania
1 review
0 helpful votes
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So far so good
October 14, 2023

I just started using it, but so far, so good no visible results yet but I'll keep at it and I'm sure I'll see it soon.

Date of experience: October 14, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see the results

Minnesota
1 review
2 helpful votes
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Summers my hair feels so dry and damaged kinda like straw. Winter weather is same way. Spoiled child conditioning mask is just the correction hopefully that will make a positive difference for me. I would definitely recommend it to my friends.

Date of experience: October 14, 2023
Melissa M. SpoiledChild Rep
over a year old

It’s the best of the best!

Florida
1 review
0 helpful votes
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Not what I hoped
October 13, 2023

I just got the liquid collagen and the gummies. So far neither is what I expected. I will need a little more time to see any results.

Date of experience: October 13, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Natalie - depending on the product you had in your order, results can take time! We create products that are meant to be consistently used daily to help you look and feel your best. All of our products are designed to simply fit into your morning and night routine to keep you always feeling spoiled.
Please don’t hesitate to reach out to our customer support at [email protected] if you have any other questions or concerns!