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From the business
Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.
Speert Reviews Summary
The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.
This summary is generated by AI, based on text from customer reviews
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These are the cases I was hoping to find, similar to the old ones I have used for many years.
Service line very helpful, I called the day after ordering and they were able to help change +2.0 to +2.5 on a pair of readers. Thank you.
Thank you for your feedback! Please let us know if we can assist with anything else.
No complaints. I just hope they hold up under the rough and tumble world of reading.
Mark, thank you so much for sharing your positive thoughts. We designed these glasses with durability in mind, and we hope they comfortably keep up with all your reading adventures for a long time to come.
I havenI HAVE NOT received' the glasHow can you ask me to evaluate the glasses. I have not received any email trackingetc.
Where are the glasses?
Hello, have you checked the tracking? It is out for delivery expected to arrive 2/11, today. Please monitor the tracking for all delivery etas!
Diameter of lens to large, hard to look over the top of glasses.
Thank you for your feedback! We apologize if that you are unsatisfied with this outcome. While we strive to assist our customers as much as possible, we do have set return and exchange policies in place to ensure fairness to all.
Product delivered as promised. No issues. Fits great. Nice look
Thank you for your feedback! Please let us know if we can assist with anything else.
Product was great just as advertised. Quick and efficient service.
Thank you for your purchase. We truly appreciate your business and look forward to serving you again.
I was hoping you had glass holder in blue, but black works. Less of a chance of loosing my glasses and it looks very slick
Very fast shipping! I was surprised how fast these came in the mail and very happy with my purchase:
We’re so glad you found something you love. Thanks for your purchase!
Brought much needed Confort to Eyes,
Pink lens blocks some of the blue light.
Good price & fast Delevery also.
Think Pink:-)... go for it!
Thank you for your purchase. We truly appreciate your business and look forward to serving you again.
Easy to order. Came in the mail, no shipping charges. I like that. No complaints with the glasses but this is my first day with them.
Thanks so much for your purchase! We hope you love it!
I was online ordering normal readers when I clicked 4.0 it showed that they had them. Nowhere in the listing did it show that I was ordering bifocal glasses on top of that if these are truly bifocals, the viewing area is so minuscule that you have to strain your eyes to be able to see-through them….very cheaply made plastic glasses and customer service was terrible. Wanting me to return them at a higher cost than just buying a new pair Due to the return shipping policy on both ends… sending them back and paying for shipping for the replacement pair.
Thank you for giving us an opportunity to clarify a few things! To confirm, the model order comes in 3 lens options. We also confirmed with you that the order you placed was for bifocals. Yes, we also went over our return policy which is listed on our website under the returns and on the packing slip. We also explained has this been our mistake we could remedy the situation at no additional cost. However, that was not the case. We apologize if that you are unsatisfied with this outcome. While we strive to assist our customers as much as possible, we do have set return and exchange policies in place to ensure fairness to all.
I sent you an note saying I never got them. I just found out they were sent to my daughter's home. All good.
When another pair of these glasses came and were defective Speert immediately replaced them. God customer care.
Wrong shape fra mes sent...oval was requested...got rectangular
Unfortunately, we do not see any record of notifying us of this mishap. Please email us directly at [email protected] if you would like us to look into this!
Wrong shape sent...asked for oval and received rectangular
Mirror is coming off That was the problem with my old one, after a few years I need the mirror very well attached to the new one. The corners cut my fingers if not well glued
Thank you for your feedback! Unfortunately, we do not see an email with this order information. Please email us a picture of the damaged product to info@speert. Com and we can offer a refund or a replacement.
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Positive experience, made my choice and they were delivered a few days later. Very happy with my choice
Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.
Quality product. Professional and gracious service. I am planning a second purchase of glasses in the near future.
Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.
Very user-friendly. Very fast. Kept me informed. Would order again. 😀
Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.
My husband loved his new handsome bifocal reader glasses!
Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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