On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.
Speert Reviews Summary
The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The process from beginning to end was very simple. It helped a lot that we already had the measurements needed. Our local eye place gave us the measurements to stay within when purchasing online and that helped a ton. We ordered two pairs of the same model but different colors. They arrived on time with no issues. My daughter loves her new glasses. We'll be ordering again. Thank you!
I ordered the Round Over Served because my husband already has a pair and loves them. But this frame is completely different. It looks nothing like the ones we already have. Very disappointed.
Thank you for reaching to us! We do offer a free exchange for a new lens in the same power or you can purchase a new lens with the add on selected. Again, anything custom made in the lab is nonrefundable. Both options are still available, please let us know if we can assist you with anything else!
Easy to navigate, order and get your selection mailed to you asap.
Thank you! We appreciate your feedback. Please let us know if we can assist you with anything else!
I want to return them. They do not look like the ones I was trying to purchase. I was trying to replace a pair that was stolen from me.
Will check the website again.
Thank you for your feedback! I've sent you a direct message. Please respond when you see the message thank you.
I thought I used to be able to filter by the frame size and magnification. This would be very helpful. Other than that I love your site and have been very pleased with my purchases.
Thank you for your feedback! Speert. Com does have different categories that gives you a lot of options to choose from.
Love it. The quality of glasses is good. The vision is really good. Did not expect to be true.
Thank you! We appreciate your feedback. Please let us know if we can assist you with anything else!
You took a great product and made it a piece of crap. Who's ever idea it was to put a cheap $#*! rubber band on it instead of the hard plastic that was on it before. These pieces of $#*! slide off my neck and I already lost two pair. In short they suck and will never purchase another pair
Thank you for your feedback! We see this is the same model that was purchased in 2024. However there were other magnetic options in your purchase history. Please feel free to return or exchange the pair you are unsatisfied with!
Quick and easy! I'll definitely order any future frames from here as well!
Thank you for your purchase.
First time shopping here, hope to do it again, found what i was looking for, seems all good. Thank you. T.J.Volbek
Thank you for your purchase. We truly appreciate your business and look forward to serving you again.
Great, what more can I say………………………. ………………………. Just great!
Thank you for your feedback! Please let us know if we can assist with anything else.
Once I found them, the page was easy to navigate and easy to place an order.
Thank you for your feedback! Please let us know if we can assist with anything else.
I do not wish to describe my experience any further but can't submit when this file is empty
Thank you for your feedback! We understand you do not want to go into further details. Please do not hesitate to contact us if you change your mind!
Awesome product was a good fit for what it was gotten for hopefully
Thank you for your feedback! Please let us know if we can assist with anything else.
Don't force me to spend more time with this then I want. /////
Easy to order. Hope all is good when I receive glasses. If they are will order more!
Thank you for your feedback! Please let us know if we can assist with anything else.
These are the cases I was hoping to find, similar to the old ones I have used for many years.
Thank you for your feedback! Please let us know if we can assist with anything else.
Service line very helpful, I called the day after ordering and they were able to help change +2.0 to +2.5 on a pair of readers. Thank you.
Thank you for your feedback! Please let us know if we can assist with anything else.
No complaints. I just hope they hold up under the rough and tumble world of reading.
Mark, thank you so much for sharing your positive thoughts. We designed these glasses with durability in mind, and we hope they comfortably keep up with all your reading adventures for a long time to come.
I havenI HAVE NOT received' the glasHow can you ask me to evaluate the glasses. I have not received any email trackingetc.
Where are the glasses?
Hello, have you checked the tracking? It is out for delivery expected to arrive 2/11, today. Please monitor the tracking for all delivery etas!
Diameter of lens to large, hard to look over the top of glasses.
Thank you for your feedback! We apologize if that you are unsatisfied with this outcome. While we strive to assist our customers as much as possible, we do have set return and exchange policies in place to ensure fairness to all.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome thank you for the feedback! Please let us know if we can assist you with anything else!