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Speert

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.


speert.com
Founded in 2007
Deerfield Beach, FL, United States
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Speert Reviews Summary

The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.

This summary is generated by AI, based on text from customer reviews

service
60
quality
678
This company does not typically respond to reviews

Instant Feedback

2,756 reviews

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California
1 review
0 helpful votes
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I continue to be very happy with their extremely fast...
January 18, 2025
Updated review

I continue to be very happy with their extremely fast response and shipping.

Date of experience: January 7, 2025
Gregg F. Speert Rep
12 months ago

Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.


Easy to navigate website
August 12, 2024
Previous review

Easy to navigate website

Date of experience: August 1, 2024
Virginia
1 review
0 helpful votes
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Good product, delivered in a timely fashion…………………………………..

Date of experience: January 4, 2025
Gregg F. Speert Rep
12 months ago

Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service.

Louisiana
1 review
0 helpful votes
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High quality Speert combs, fast delivery. I have used these for decades

Date of experience: January 1, 2025
Gregg F. Speert Rep
12 months ago

Your feedback is incredibly valuable to us and helps us ensure that we continue to improve and provide the best possible service. If you have any further suggestions or questions, please don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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It was so easy to order online and it came in a few days, it's exactly what I wanted!

Date of experience: December 30, 2024
Gregg F. Speert Rep
12 months ago

We truly appreciate your insights and are grateful for your support. If you have any further suggestions or questions, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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Exactly what I wanted
January 6, 2025

Exactly what I wanted. Quality at the right price. Came in a timely fashion.

Date of experience: January 3, 2025
Gregg F. Speert Rep
12 months ago

We truly appreciate your insights and are grateful for your support. If you have any further suggestions or questions, please don’t hesitate to reach out.

Tennessee
1 review
0 helpful votes
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Had trouble finding high power lens but did find some. Thank you

Date of experience: December 27, 2024
Arkansas
1 review
0 helpful votes
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Very easy to navigate and shop.Great variety and selections!

Date of experience: December 26, 2024
Illinois
1 review
0 helpful votes
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Happy so far with my glasses.My doctor recommended I try them.

Date of experience: December 17, 2024
Virginia
1 review
0 helpful votes
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Great online interface
December 23, 2024

Great online interface. Quickly shipped. Fair price for both comb and shipping.

Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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Very satisfied with product, price, streamlined ordering & timely delivery.

Date of experience: December 12, 2024
Gregg F. Speert Rep
12 months ago

We appreciate your order, thank you for choosing us!

Maryland
1 review
0 helpful votes
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I like them so much I get the same pair of glasses over and over again.

Date of experience: December 19, 2024
Gregg F. Speert Rep
12 months ago

We truly appreciate your business. Thank you for choosing us!

New York
1 review
0 helpful votes
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I'm am a little disappointed in the Quality. The frame hinges are very loose and difficult to put on quickly. Also the magnetic connection should have been stronger

Date of experience: December 10, 2024
Gregg F. Speert Rep
11 months ago

Hi Scott, thank you for sharing your feedback we’re sorry to hear the frame hinges and magnetic connection weren’t up to your expectations. We’re committed to quality and would love the opportunity to make this right for you; please feel free to reach out so we can assist in finding a solution that earns your trust.

Colorado
2 reviews
0 helpful votes
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Return customer
December 20, 2024
Updated review

Return customer - says it all. Great product, service and selection.

Date of experience: December 10, 2024

Good value and product selection
August 2, 2024
Previous review

Good value and product selection.

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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I've purchased about 50 pairs of glasses from Speert over about ten years now from 1.25 to my current 2.50 and love them. I keep them everywhere: in the house, multiple handbags, my car, the garage, even the lampshade next to my recliner. They rarely break and get donated when I have to move to an increased strength. You rarely have to contact customer service because they are swift and get it right the first time. Overall, you can't do better than Speert!
I highly recommend them.

Date of experience: December 9, 2024
France
1 review
0 helpful votes
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I ordered a pair of glasses over two months ago from Speert and still haven't received my order. Despite sending three emails to *******@speert.com, I've had no response. At this point, it seems I've lost €40. I'm beginning to wonder if this website is a scam. I'm seeking ways to compel them to respond, fulfill my order, or issue a refund.

Date of experience: October 26, 2024
Gregg F. Speert Rep
over a year old

Unfortunately, that is not accurate. We have time stamped replies on 11/7,11/15 and again on 12/4. Each time proving the link to track you package. As international tracking can take longer and we explained there have already been several attempts to deliver this package. However, the tracking number was also emailed to you once it shipped out and our shipping page provides all the information on how to track the package. If you have not received our numerous responses, please use the shipping page on our website to track the international order. We have also privately messed you all of our responses as well as the links to your shipment.

New York
1 review
0 helpful votes
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Excellent quality of the product, and perfect sight power for people that works with computers, and need to study or do a lot of reading.

Date of experience: November 29, 2024
New York
1 review
0 helpful votes
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These glasses are very blurry
December 11, 2024

These glasses are very blurry. My father can't even use them.

Date of experience: December 1, 2024
Gregg F. Speert Rep
over a year old

Thank you for your feedback! Please see free to contact customer service for a resolution.

New Jersey
1 review
0 helpful votes
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Product was what I expected
December 8, 2024

Product was what I expected. Shipping was quick. Product was not damaged during shipping

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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I have worn these reading glasses for years. Have them all around the house, near the computer and in my purse. So comfortable. No headaches with these. I wear the red and pink ones. I wish they also came in blue

Date of experience: November 25, 2024
Maryland
1 review
0 helpful votes
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I was looking to buy glasses with magnification and blue light blockage and your website had what I needed, thank you

Date of experience: November 24, 2024