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From the business

Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,747 reviews

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New Jersey
1 review
0 helpful votes
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Haven't left yet
November 4, 2022

Easy and expensive •********************************************************************£££

Date of experience: November 4, 2022
California
1 review
0 helpful votes
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Good
November 4, 2022

Fast and easy. Hope I will not have problems with check in, etc. as well.

Date of experience: November 4, 2022
Australia
1 review
0 helpful votes
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Was good
November 4, 2022

Was fine and book the ticket so I decided to choose this site ms book my flight

Date of experience: November 4, 2022
California
1 review
0 helpful votes
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Mad and frustrated
December 4, 2022

*******278.

I call this Numbers many time to request a refund about the charge of seating fee. They did not help me. They just hang up with out any reason.

Date of experience: November 4, 2022
Mexico
1 review
0 helpful votes
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Gold Quality
November 4, 2022

I receive my confirmation and very soon, and with gold quality

Date of experience: November 4, 2022
Bahamas
1 review
0 helpful votes
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Happy customer
November 4, 2022

Easy as 1 2 3! I love how easy it was to book a ticket and how quick they responded with my ticket information.

Date of experience: November 4, 2022
Arizona
1 review
0 helpful votes
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Pretty good
December 4, 2022

Sneaky fees it definitely seems like they're trying to pull something

Date of experience: November 4, 2022
Maryland
1 review
0 helpful votes
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Easy to get in touch with
November 4, 2022

We did get a callback about change in rates and over-booked flights, but they redeemed themselves by following up finding us a similar flight. It's not easy finding affordable flights during peak season so grateful for good communication and follow-up:-)

Date of experience: November 4, 2022
Florida
1 review
0 helpful votes
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Very good
November 4, 2022

Very fast and I got the tickets in the cheapest price

Date of experience: November 4, 2022
California
1 review
0 helpful votes
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EASY TO NAVIGATE, GREAT PRICES
November 4, 2022

Easy to navigate and easy to book. ---------------------------------------

Date of experience: November 4, 2022
Thailand
2 reviews
0 helpful votes
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Recommend
November 4, 2022
Updated review

Great job! Easy to use and effective. Thanks for the experience.

Date of experience: November 4, 2022

Well done!
November 4, 2022
Previous review

Well done!

Date of experience: November 4, 2022

Really good thanks
November 4, 2022
Previous review

Really good thanks.

Date of experience: November 4, 2022
Illinois
1 review
0 helpful votes
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Low fare, quick booking
November 4, 2022

I went with smartfares because the price for the ticket was the lowest I could find (even the airline website was a bit more expensive). Only downside, I got a call next morning trying to sell me the insurance coverage for additional $40, the person on the phone gave me false information and I ended up buying it, but after reviewing the documents sent to me it turned out that the coverage is not what the person claimed to be and I canceled (they give you 10 days to review and cancel the insurance). Turns out my credit card already provides the same coverage.

Date of experience: November 3, 2022
Lebanon
1 review
0 helpful votes
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Perfect
November 4, 2022

I hope the confirmation details will be shared promptly.

Date of experience: November 3, 2022
District of Columbia
1 review
0 helpful votes
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Greats service
November 4, 2022

Great service. Good company. Nice website. Easy to use. Can't wait for my trip!

Date of experience: November 3, 2022
Peru
1 review
0 helpful votes
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Bien muy buena
November 4, 2022

Muy buena facil y sencilla me gusta la experiencia que he tenido con la aerolinea

Date of experience: November 3, 2022
Ohio
1 review
0 helpful votes
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Best price overall!
November 4, 2022

I have been looking a great quote for an airline ticket and was happy that smart fares had me covered.

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
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Fast and easy
November 4, 2022

Find tickets and buy no hassle no problem quick search on fares and customer friendly.

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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Good
December 3, 2022

Una buena experiencia para viajar en esta agencia de viajes

Date of experience: November 3, 2022
Arizona
1 review
0 helpful votes
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Good timing of confirmation receipt, not fast enough, could be better.

Date of experience: November 3, 2022
Washington
1 review
0 helpful votes
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Awesome and great
November 3, 2022

Quick and easy to find what I needed. This was a dream come true.

Date of experience: November 3, 2022